Residence Mercure Paris La Defense Grande Arche

Family Apartment, 1 Bedroom | In-room safe, desk, blackout drapes, soundproofing

Standard Studio, Multiple Beds | In-room safe, desk, blackout drapes, soundproofing

7.0Good

(262 Ratings)

"Beautiful place to s"

aman

Don't miss out! Price and availability may change

7.0 / 10.0

Good(262 Ratings)

Hotel in Île-de-France

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Coffee/tea maker and more

About this hotel

Hotel with a 24-hour fitness center, 7-minute walk to Paris La Défense Arena
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe.
Change of towels is available on request.
Residence Mercure Paris La Defense Grande Arche offers 63 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities at Residence Mercure Paris La Defense Grande Arche

Air conditioning

Non-smoking

Bathroom

Coffee/tea maker

WiFi/Internet

Laundry services

Bath or shower

Towels

Safe

Desk

Hairdryer

Map of Île-de-France

Nearby attractions

Departmental Estate of Sceaux

9.5 mi

Available Rooms

$$$$

7.0Good

(262 Ratings)

"Beautiful place to s"

aman

Don't miss out! Price and availability may change

$$$$

7.0 / 10.0

Good(262 Ratings)

Hotel in Île-de-France

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Coffee/tea maker and more

Map of Île-de-France

Nearby attractions

Departmental Estate of Sceaux

9.5 mi

Available Rooms

About this hotel

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air conditioning

Non-smoking

Bathroom

Coffee/tea maker

WiFi/Internet

Laundry services

Bath or shower

Towels

Safe

Desk

Hairdryer

Ratings and reviews

7.0 / 10.0

Good(262 Ratings)

4.0 / 10.0

First room bedside lites don’t work security box don’t work! moved another room. thermostat don’t work! Shower tap doesn’t work to switch to tub. reception not helpful! we should get discounted!

8.0 / 10.0

The staff lacks customer service skills or maybe they just don’t like tourists, the room was decent and clean but we had issues with our room key every day it would not open the room or the elevator.

5.0 / 10.0

The location is great with metro right below Room is a bit dimmed but overall cleanliness is acceptable. Comfortable bed

3.0 / 10.0

Terrible not lights Lamps did not work Only 2 power outlets and just 1 worked

6.0 / 10.0

For the price the room seemed run down. There was minimal interaction with staff. Nearby construction starts very early in the morning. It’s handy for the la defense arena but overpriced.

10.0 / 10.0

Beautiful place to s

10.0 / 10.0

Very good location for the event we attended. Great customer service, rooms equipped with good facilties like, microwave, fridge, hobb. Gym available too. A very good stay, recommend and would certainly rebook here if I returned

1.0 / 10.0

Upon arrival, we weren’t aware that we had to go into the Hotel part across the square in order to check. Check in was straight forward. We then walked across the square to the Residences. When getting into the Residences building the lift didnt work so we had to carry 2 suitcases up 6 flights of stairs. It was quite late when we arrived so we pretty much put our suitcases down and went to bed. It was very hard to sleep as it was so warm and the aircon did not work. In the morning, we started to get ourselves ready. The bathroom was awful, mould on the grout and ceiling, rust in the bath, shower hose also had mould and the whole bathroom smelt.....probably because the extractor didnt work. The door card reader was coming off of the door and could not shut the door easily. There were live wires not covered where sockets should have been. First thing that morning we went to speak with the manager as my husband and youngest daughter have asthma and our daughter being autistic would not step foot in the bathroom. The service was very good, the manager provided us with 2 rooms next to each other as they had no family rooms left. The rooms in the actual hotel was lovely and definitely recommend. I was a little disappointed that they refused to provide us with breakfast due to the room hassle as i had already spent out €37 on breakfast supplies that we could then no longer use as there were obviously no crockery in the hotel rooms.

2.0 / 10.0

Can’t stay with family here

1.0 / 10.0

Was put into a different building to the main hotel which we were told is the Residence. Bath had water in it and would not empty due to a stuck plug, advised reception who said a technician would come and look, who never arrived. Air Con did not work, a fan was in the room to replace it and this was broken. Sofa bed was not fit for purpose, so uncomfortable. Extremely disappointed with what was supposed to be a 4 star hotel.

5.0 / 10.0

good

2.0 / 10.0

Do not stair there under any circumstances unless you really have to (actually you don’t). This place needs major renovation. The rooms are outdated and poorly maintained. A foot stool has become a nightstand. The shower tiles are in need of love. Forget about AC, all it has is windows that barely close. The elevator broke down in us. The reception is located on the other side of the square. I’ll stop there. Just stay home.

1.0 / 10.0

Not good at all. Took ages to check in. They had 4 staff on the desk but only 2 working (very slowly). Room is really tired. Needs a complete makeover as does the whole block. Also had to have the key card changed twice in our 2 night stay due to it not working. Room is budget looking i.e. everything about it screams cheap and nasty, from the 70s carpet to the broken light fittings, dirty looking bathroom and broken TV. Also, no aircon, so room was very hot (it was around 23 deg outside during the day). Not what you expect for a £200 a night room. On the plus side, it was clean, just didn't look it.

8.0 / 10.0

Standard

8.0 / 10.0

The apartments are slightly tired and quite small but they’re v convenient for the arena

10.0 / 10.0

Nutritious breakfast with all kinds of choices; nice, considerate, helpful, efficient staff; Convenient transportation to every site of wonder

2.0 / 10.0

They do room cleaning after every 4 nights. This means you have to use the toilet for 4 days without any cleaning. The dinning was closed and the bar too for Always. But the staff and receptionist was helpful and kind.

3.0 / 10.0

Was ok. It’s a bit dated and not much there.

4.0 / 10.0

Very basic but was in ideal location for the taylor swift concert, this was the only reason we stayed at this Hotel.

10.0 / 10.0

We attended a concert at the arena (7 minute walk), so this was very convenient. We had a one-bedroom suite for 4 of us-a bedroom, living room with sofa bed, and a small kitchen. The staff at the hotel was wonderful-allowed us to check in early and were very helpful with all our questions. Plus, it's directly next to (above) the metro/RER station, so extremely convenient. There are a lot of dining choices around as well.

5.0 / 10.0

It was quite difficult to find the hotel but the receptionist staff - Wendy in particular - made the process very easy. It would have been nice to know before booking that our accommodation was across the square, rather than in the same building as the car park

8.0 / 10.0

We stayed in this property due to a concert, the arena is under a 10-minute walk. The studio apartment was perfect for the 3 of us. Overall we had a great weekend stay

3.0 / 10.0

The hotel is according to expectations: clean, no frills. Bed is OK, shower good, room pretty clean.

2.0 / 10.0

The room was very poor considering its a 4 star hotel. They even charged me for late check out.

8.0 / 10.0

Our room was clean, and spacious enough for the two of us. The hotel was perfect for our trip to Paris, as the metro station was just around the corner. We’ve spent most of our time in and around the city during our stay, so having the metro close by was exactly what we needed. We would definitely come back again! Also, checking in and out had never been so easy :)

4.0 / 10.0

Location and breakfast perfect Room not clean

8.0 / 10.0

Room was clean and tidy. All basic essentials provided. Happy that there was a fridge and kettle that we used. 2 min walk to the underground that allowed us to get around super easy. Convenient store just outside the building which had everything we could possibly need.

2.0 / 10.0

This is not the 4star Mercure, this is for the unrated building next door which is dirty mouldy and definitely not what is advertised.

8.0 / 10.0

Simple accommodation at a fair price next to public transportation

1.5 / 10.0

Very old equipment.Issue with the bathroom.Not really clean bedroom.

3.0 / 10.0

Very old equipment. Issue with the bathroom. Not really clean bedroom.

1.0 / 10.0

I am feeling sad to share this review. I stayed here for 2 nights and complained that WC and Shower cabin are leaking every time you use it and Hotel manager said this is as expected as they have not renovated the hotel. How inhuman it is :( I have asked them to change the room on my first day and they said they are 100% full and there is no way they can change it. Second day evening they mentioned that same problem may exists in the other room as well even after changing it because they often hear these complaints from many guest!! Please try to avoid this hotel if possible. Never ever take a chance to live here. It is better to live outside this hotel on the bench for free and take a public toilets !!!!

4.0 / 10.0

Place was in an okay state, but could have been cleaner. There's a couple of restaurants nearby, and there's a metro/rer station right below. Staff was friendly. Good if you need to be near Paris or the Paris airport.

1.0 / 10.0

Great location it it definitely does not look like the pictures. The apartments are old and moldy. The refrigerator was broken. The bathroom was rusty and moldy. The wallpaper was peeling and the bathroom toilet was peeling on the seat. Please see pics below. I was not expecting it to stay like a 5 star but this was well below my expectations.

2.0 / 10.0

4.0 / 10.0

Kitchen

8.0 / 10.0

great location for me, a walk to work. A few average bars and places to eat, but I've not been here very long

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Residence Mercure Paris La Defense Grande Arche. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Residence Mercure Paris La Defense Grande Arche pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Residence Mercure Paris La Defense Grande Arche?

We found 11 amenities for this rental. This includes air conditioning, non-smoking, bathroom, coffee/tea maker, and wifi/internet.

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Residence Mercure Paris La Defense Grande Arche

Hotel in Île-de-France

Reasons to book

About this hotel

Amenities at Residence Mercure Paris La Defense Grande Arche

Map of Île-de-France

Nearby attractions

Available Rooms

Hotel in Île-de-France

Reasons to book

Map of Île-de-France

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Residence Mercure Paris La Defense Grande Arche pet friendly?

What amenities are available at Residence Mercure Paris La Defense Grande Arche?

Explore similar stays in Île-de-France

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