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New Hotel Collection Smoky Mountains

Top rated by guests

Fridge, microwave, dishwasher, coffee/tea maker

Suite, Multiple Beds, Non Smoking (Efficiency) | Individually decorated, individually furnished, blackout drapes

Suite, 2 Bedrooms | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker

Suite | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker

Smart TV, fireplace

9.2Outstanding

(117 Ratings)

"Very comfortable, spacious accommodations. "

Michele

Don't miss out! Price and availability may change

9.2 / 10.0

Outstanding(117 Ratings)

Hotel in Sevierville, TN

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free parking, in the vicinity of Wilderness at the Smokies
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe, and concierge services are onsite.
Housekeeping is available on request.
New Hotel Collection Smoky Mountains offers 16 air-conditioned accommodations with fireplaces and washers/dryers. These individually decorated and furnished accommodations have separate sitting areas. Smart televisions are featured in guestrooms. Kitchens offer refrigerators, microwaves, dishwashers, and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Amenities at New Hotel Collection Smoky Mountains

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Laundry

Dishwasher

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of Sevierville, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

9.2Outstanding

(117 Ratings)

"Very comfortable, spacious accommodations. "

Michele

Don't miss out! Price and availability may change

$$$$

9.2 / 10.0

Outstanding(117 Ratings)

Hotel in Sevierville, TN

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Sevierville, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

Available Rooms

About this hotel

Hotel with free parking, in the vicinity of Wilderness at the Smokies
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe, and concierge services are onsite.
Housekeeping is available on request.
New Hotel Collection Smoky Mountains offers 16 air-conditioned accommodations with fireplaces and washers/dryers. These individually decorated and furnished accommodations have separate sitting areas. Smart televisions are featured in guestrooms. Kitchens offer refrigerators, microwaves, dishwashers, and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Laundry

Dishwasher

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

9.2 / 10.0

Outstanding(117 Ratings)

5.0 / 10.0

Very clean, nice and spacious rooms. The kitchen has a large countertop and a big fridge with a water filter. The beds and pillows were super comfortable.

5.0 / 10.0

The resort is excellent. The rooms are a little dated, but the service and premises were excellent. My family and I really enjoyed are time there.

4.0 / 10.0

The room was amazing... only issue was that the room floors were not clean they left dust under my socks

10.0 / 10.0

Very comfortable, spacious accommodations.

4.0 / 10.0

Pros: The room was very clean, spacious, and staff was friendly and helpful. Thank you. The beds were comfortable, too. Location was good as it is closed to many restaurants and attractions. Cons: Heavy rain leaked through one of the windows, which made our luggage wet overnight. Good thing there is a dryer at the condo. The AC is noisy in the living room. One of the toilets didn’t flush when we first arrived, and we didn’t even put any toilet paper in it, just urine. We unclogged it ourselves as it would be faster than calling service desk. They had the plunger in the bathroom.

10.0 / 10.0

Nice spot. Full kitchen was a plus

6.0 / 10.0

Quiet. updated interior and exterior. Plenty of room and nice apartment like feel. However, the floor was dirty. My son ran around barefoot and his feet were black after a short time. This doesn't happen in our own home. Secondly, took a shower and someone's hair was still on the walls. Definetely not as clean as it should be considering the nice updates in the building. 7/10.

5.0 / 10.0

This place is a keeper. Close to everything. Beautiful inside and out. Cleanest place I’ve ever stayed in. Close secure parking. Already planning a future trip to the Smokies and not looking anywhere else. Washer and dryer in the room. Ours was a 2 queen bed in one private room and a king in another private room. Bedrooms have full closets. 2 full bathroom with large low entry showers. Full kitchen complete with oven, dishwasher, microwave, trash compactor, full refrigerator, granite countertops, cooking utensils and place setting for 6. I fear my review will make this place hard to book for me in the future. It’s that nice.

6.0 / 10.0

It was ok. I stayed there a couple of years ago & was very pleased so I decided to stay when I returned. One of the showers didn’t appear fully cleaned in one of the bathrooms as well as the wall in the bathroom had what looked like to be something spilled and ran down the wall. There was a dirty towel on top of the washer & dryer but we didn’t use the washer/dryer while we were there. You have to pull all the trash as you leave which is fine but it makes me wonder how much cleaning is actually done at check out. Unsure if I will return with my next stay. We never saw any house keeping staff.

5.0 / 10.0

Room was amazing. Staff was very patience and accommodating. The room looked exactly like the pictures.

5.0 / 10.0

The place was clean and very roomy. Easy to get in and out.

5.0 / 10.0

The hotel exceeded our expectations. The price was great for what you get during your stay. Unfortunately we only got to experience the rooftop bar for a little bit on Saturday (closed for private event on Friday) but it was absolutely beautiful. The room itself was very spacious. We hope to be back soon.

10.0 / 10.0

The hotel and staff were great! The sizing and space of the suite was wonderful. We had a party of 7 and it was enough space for everyone. There was a lot of things to do around the hotel that wasn’t too far and the staff was wonderful even helping with a late check-in.

6.0 / 10.0

If I booked with them again, I wouldn't book through Expedia. There was ANOTHER fee added on to each room that Expedia doesn't include in the pricing so make sure you add about another $203 to your booking. I was aware about the $30/day fee for using the parking lot, coffee pot, paper towels, etc. The staff was really nice. The hotel appeared really clean, but one of my friends found a wad of hair piled up in the sheets so you know the sheets weren't changed from the last guest. The hotel changed the sheets and compensated us the $30/night fee. I also didn't like how they want us to take the trash out at the end of our stay. The hotel is set up for a longer stay so I can understand that guest may leave a larger amount of trash than at short term stay hotels, but I feel like that's not being hospitable. They should change their policy to place all trash in the trash bags and leave them by the door, instead of having their guests take the trash out. They should mention that at check-in or at least tell us to read all instructions on the refrigerator. If I didn't see 3 families take out their trash, I probably would have been charge for not taking it out. The ice cream shop at the property was nice, so of us had mix feelings about the coffee shop, and there's a really good restaurant called the Appalachian that is walking distance from the hotel.

10.0 / 10.0

We really enjoyed this property with the exception of 1 thing. The showers. Not all the units are the same. We ended up in one that had a shower head that was placed directly in the middle of the shower in both bathrooms. Unfortunately that is not convenient. Otherwise it was a wonderful place to stay. Very clean, had utinsels in the kitchen, beds were fairly comfortable and it was a large condo style “room”. There is a restaurant on site as well as a coffee shop.

5.0 / 10.0

This historic hotel was spot on! We really liked the throw back feel that first greets you upon pulling up to the hotel. The rooms were incredibly spacious and boast a complete kitchen! The location was very close to everything you may need or want to do. I wish we could’ve tried the restaurant but there wasn’t enough time for us. Also, the hotel has a super cute coffee shop that we missed out on as well. The staff was friendly and considerate. I would highly recommend this hotel for absolutely any type of traveler.

10.0 / 10.0

We absolutely loved our stay. I just wished we had a couple larger frying pans. Overall great place and would definitely stay again. Staff was amazing!

10.0 / 10.0

Property was absolutely amazing and we will stay here each time we visit. Front desk staff were not very kind and attentive. Whenever we had requests, they made it a point to tell my wife “we will get to it when we can.” Also there was no active housekeeper that we were aware of to tend to the rooms. We had to make requests to get towels etc.

10.0 / 10.0

I really loved this historic hotel with a modern remodel. The staff was great. The rooms were huge and very clean. We will return every time we are in town.

10.0 / 10.0

Loved the atmosphere and surroundings. I will stay again

5.0 / 10.0

Totally blew my mind when I walked through the door. There are no pics that do the property justice. The suite was huge, clean and comfortable. Safe location and close to everything. Only downside was the beautiful tower clock that starts ringing at 6 am and they are building a juvenile detention center next to the hotel which kills the vibe of a wholesome town. Also it says pay at hotel but the hotel charges 1 night 48 hours in advance. Late check in is nice but card is fully charged before your stay so be prepared. Also no front desk after 7. A 10/10 stay and would recommend overall.

3.0 / 10.0

We arrived went to check in and had to pay another 110 dollars for absolutely nothing. If u are looking to have a gym while your there dont. The so called gym is in the size of a broom closet and only one of the 2 peices were working. The security at night wasnt good . I thought the whole point of an access key was to have some security. This door stayed unlockes. Their was construction going on downstairs and the banging began at 7 and 8 am. I was realy upset at being woke up that early to construction. No mention of building being worked on when booking. Front desk clerk not very helpful at all. I doubt we would consider another stay with this establishment.

5.0 / 10.0

This place is completely renovated. It has everything you need for your stay. Everything was clean, plenty of towels, comfortable beds, nice kitchen, and plenty room. Located in downtown Sevierville, but very convenient to drive into Pigeon Forge or Gatlinburg. The location is easy to get out of. There is a restaurant attached and many other places to get food right nearby. Also giving five stars to Kathy who works there!

10.0 / 10.0

This was the nicest place we have ever stayed at! Very clean, staff was very friendly, and an absolutely beautiful area.

10.0 / 10.0

We stayed 7 nights the week of Christmas. Super affordable during the holidays! When we arrived for our stay check-in was so easy and stress free . The staff member was very welcoming. She was very busy but still managed to greet me with a smile and positive attitude. That’s rare these days . Our room was well stocked with linens. And everything we would need to cook (pots ,pans, bowls, plates, silverware) definitely recommend staying here . I know I will be booking here again when we take our next trip to the area.

10.0 / 10.0

We thought it was a really nice hotel. The master bedroom tv did not have a hdmi cord to watch the satellite. We just watched it in the living room. But I have no complaints, I really liked staying there and I will definitely come back and stay again and again.

10.0 / 10.0

Just a beautiful place and incredible staff

10.0 / 10.0

Wonderful place. Had never heard of the hotel but I won’t forget the next time. Beautifully updated. Bigger than my apartment I live in now and much nicer. If I could buy one of those rooms I sure would.

10.0 / 10.0

This is a great place. Not just your cookie-cutter hotel. We had the original safe from the bank as one of our walls…too cool!

4.0 / 10.0

Beds were great, rooms were spacious, but could’ve use more hooks in bathroom for towels or towel bars. Wished restaurant was open daily especially for breakfast. Coffee shop was fine however. Location was great and employees were very, very friendly.

10.0 / 10.0

Everything was wonderful except the sofa bed

10.0 / 10.0

The 2 bedroom, 2 bathroom was perfect for our family of six. 2 adults, 4 kids and we loved it. Clean, spacious and beautiful. We will definitely return.

10.0 / 10.0

Hotel was very classy and relaxed. Loved the restaurant and rooftop

2.0 / 10.0

Clean home like felling however couldn’t get fireplace to work and room windows allowed noise from street in front

3.0 / 10.0

Nothing not to love about this adorable little boutique hotel in the heart of town. The rooms were clean, spacious and comfortable. Highly recommend.

5.0 / 10.0

Staff was super friendly and helpful. The rooms were huge and the fireplace and kitchen were so nice to have. We will be back.

5.0 / 10.0

Great place to stay

3.0 / 10.0

They went above and beyond to make our stay awesome. Snooki’s the maintenance man was so much help.

5.0 / 10.0

Very good

5.0 / 10.0

This is an excellent choice for families. Our unit had three bedrooms and two bathrooms with a full size kitchen. It was well equipped and perfect for families looking to be close to Dollywood and the surrounding area.

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