The Resort at Governor's Crossing
Top rated by guests





8.6Excellent
(2,798 Ratings)
"Room Space, lots of activities for kids, and indoor water park."
Verified guestDon't miss out! Price and availability may change
3-Star Resort
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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An indoor water park and a seasonal outdoor water park are featured at this resort. It is conveniently located near Pigeon Forge and Highway 441, just 1 mile from Nascar Speed Park. Spacious accommodations includes a full kitchen.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Sauna
Accessible Parking
Fireplace
Family friendly
Smoking allowed
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(2,798 Ratings)
"Room Space, lots of activities for kids, and indoor water park."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Convenient location to attractions, clean, roomy, staff was super nice, everything you need all in one place.
The price was a bit much for our circumstance.
5.0 / 10.0
We liked it had a cute pool with a water slide. The other amenities looked fun. We weren’t able to use them because time of season.
ALL the added fees! $50.00 just to check out like other hotels! Check out was at 10:00 but for a low price of $50.00 you could get a late check out. The sheets had blood on them. The guy who worked there quickly changed it for us but still. We have our dishwasher but you have to buy your own dishwasher tabs! A few other things, but overall a hassle.
10.0 / 10.0
Room Space, lots of activities for kids, and indoor water park.
N/A
10.0 / 10.0
Honestly the fact the room had a washer and dryer very convenient when you have kids!
N/a
4.0 / 10.0
Location. Activities listed to do
I booked a while ago and made a request for it to be ready to check in at 4:00 and it wasn’t. I tried to show the lady at front desk my confirmation email and she said they didn’t make requests like that and didn’t even look at what I tried to show her. When we entered the room, it stunk so bad the whole time we were there. The next morning we saw two roaches on the walls and my kids were horrified! While we were in the hot tub, small children kept getting in unattended and then one pooped in the hot tub. We have stayed here a few times and have loved the water park but the second evening we were there, there wasn’t any lifeguards for two hours and the slides were closed. It was not a good experience to pay $1,000 for two nights of that.
1.0 / 10.0
Na
I didn’t like the fact that the lighting in the parking lot was not working. I didn’t like the fact that it’s called a resort but there was really nothing to do but swim. And if you swim be careful at your own risk and don’t go down the yellow slide unless you want a trip to the er. And unruly gust knock on your door day and night young adults that it is and don’t bother telling the front desk they want really do much for you.
10.0 / 10.0
Our favorite place to stay!
8.0 / 10.0
It was clean and comfortable, it was great for the kids!
I only had 2 issues that were just more of an inconvenience thing. But over all was good. The WiFi was terrible. There was disconnections for everyone in my room. The tvs were not able to stay connected. Then the pool room was so hot you could barely breathe in there.
8.0 / 10.0
We loved the indoor pool and sauna the most. Making smores by the fire surrounded by Christmas lights is breathtaking. This was our second winter holiday at the resort and will be back again for sure.
There’s no chairs or seating other than the beds in the bedrooms and a small couch in the living room. We used the two outdoor chairs for the balcony to give seating without having to take all the dining chairs from the table. It was disappointing because the photos of the rooms show every room to having comfy chairs.
10.0 / 10.0
the view from our room was amazing, you can almost see the whole downtown. The beds were very comfortable and the room smelled nice when we came in.
The Blankets were kind of thin and i wish there was a balcony!
9.0 / 10.0
Great amenities and location.
Most of the equipment in the gym was non functional. None of the safety keys were available for the treadmills. The walking track around firefly cove was a nice alternative, but it was super cold outside.
8.0 / 10.0
location, activities, pool area
Coffee pot, not enough options for cooking meals for multiple types of food. Not enougn seating area for a room that holds up to 8 people. We did use the chairs from the balcony.
3.0 / 10.0
The indoor watersides was the only reason we booked this hotel due to it being chilly outside
That’s the indoor water slides u were not able to use.
7.0 / 10.0
The outside was very nice. The inside needs major updates
The old "yellow" lights inside the bathrooms. Bathrooms and kitchens need major updating. The living room needs more seating options
10.0 / 10.0
The water park
Some people were not wearing kid friendly bathing suits
10.0 / 10.0
The activities planned for the kids is definitely a bonus
The checkout time
10.0 / 10.0
That it feel like home.
10.0 / 10.0
Lots of things to do on property
Everything was great
10.0 / 10.0
The indoor water park and the discounts they give at the front desk and everyone was so friendly.
N/A
9.0 / 10.0
Love the room , Very clean.The outdoor Christmas lights, fire pits, pools and play area for kids . Ladies at front desk was very nice. We will be back
9.0 / 10.0
Activities for the family
Needed another chair in the living room. Not enough.
8.0 / 10.0
Loved the Christmas decor! Loved the pool amenities. Loved the things available for kids. Loved the 2 bedroom 2 bath condo. Loved fire pits!
There was not enough seating available in the room. Only sleeper sofa and table. Not enough seats for our stay. We had to clean up a lot for a short stay. The pool area burned our noises and lungs from chlorine.
10.0 / 10.0
it was spacious like a small apartment
8.0 / 10.0
The location and the cleanliness
Hard to find parking near where our room was, and we didn’t get a dnd sign and we asked for one and they wanted us to drive 3 building over in middle of night to get one. House keeping knocks on door at 10 am every morning
6.0 / 10.0
The fall decor and lights good location
Beds was way to hard plus the bunkers was way to hard
8.0 / 10.0
All the things to do there and the harvest festival thing out back for kids
Parking
10.0 / 10.0
Room was spacious, balcony was relaxing, full kitchen was very convenient
Was not aware before booking that the kids play area and lazy river were both inoperative during our stay which were both a big deciding factor or our booking.
1.0 / 10.0
Location ONLY
The facility was extremely dirty everywhere. There was food in the floors of all THREE rooms they put us in. The sheets on ALL of the beds in all THREE rooms were stained. We and a staff member named KIM literally flaked crusted something off two of the beds linens. It was the worst and dirtiest resort/hotel I have ever stayed at. We didn’t get to go to bed until 3am the night we checked in due to no getting clean linens until around then due to the room we were in and the floor above they were going to move us too were nasty. They also moved us to a NEW BUILDING AND ROOM the next day to only have the exact same thing happen again. We STILL HAD TO PAY FOR THE NIGHT THERE instead of being fully refunded although the cleanliness was NOT our fault; nor was us leaving as all we wanted was a clean room and sheets; however, 3 rooms and 2 separate buildings at the resort and we did not get room with clean floors or sheets. We are STILL waiting on verification on the refund of our last two nights. As we were leaving a family were at the desk yelling and complaining of how disgusting their rooms were as well and demanding a refund.
4.0 / 10.0
What breakfast we never got a brei wasn't happy. The first few days I miss yes ice machine didn't work. You couldn't figure out the t. V, and the biggest thing. Was the outside slide. The room was nice
I went around and asked at least 10 families. What they didn't like about this and they all said the same thing that the outside pool slides were not open just on Saturday and Sunday they were open. We were told in a nasty voice that it's on the website yet. If you go on the website, it's 3 punches in like 3 pushes in to find out the first one says that it's open season to October. And then there was another one you pushed, and then the third push said, slide. It gives you a schedule of this slide now. Why wouldn't the slide be open that was horrible. 1st day, we got there, the lazy river wasn't working. One of the slides in inside now, we're down to 1 slide wasn't working, like I said, my ice machine wasn't working, I think they should give more free things for the kids to do everything you do there, cost you money and usually in hotels, you get something What time
10.0 / 10.0
Loved the pool area
10.0 / 10.0
Very clean, lots of activity, and enjoyed by our whole family
Nothing
10.0 / 10.0
Convenience
10.0 / 10.0
Amenities, location, staff were great.
Tv went out when it rained.
10.0 / 10.0
Clean rooms, kitchens were stocked! The balcony was good and my two kids loved the activities and water area. The build-a-buddy activity is cute and worth it. The beds were comfortable. The staff is a full 10/10! My daughter fell at the water area and they took the time to call and check in on her and ask about her.
The bathrooms were on the smaller side in terms of space. Showers and sink was fine. The lifeguard that works in the evenings deserves either a raise or someone to work with him, he works very hard.
9.0 / 10.0
We didn’t know they had a breakfast we cooked our own
The hours of the slides in the pools
3.0 / 10.0
Location is good and staff are nice
We have been here 5 times but doubt we will be back. Everything has just ran down. Have to slam bedrooms and bathroom doors to shut them. Ice maker didn’t work. The putt putt is now a joke. And you added cabanas to make more money but it took away from extra chairs. Had to stand most of the time so kids to swim. For the price, very disappointing
7.0 / 10.0
The Resort did not provide breakfast as part of our stay.
We tried to use the exercise room, and we were disappointed. Two of the three treadmills did not work. Aside from ONE machine with pulleys, there were no weight machines. So one, would do very little in the way of exercise when using the Resort's exercise room. Also, we would have used the miniature gold course that was advertised, but the greens were all ripped up and destroyed, making it impossible to play.
5.0 / 10.0
Having a washer and dryer in the room was very convenient.
It just looks old and ran down. The pool area was to small and not enough floats since you can’t bring your own.
10.0 / 10.0
Everything was amazing amazing
Loved everything about it
10.0 / 10.0
very good
very good
FAQs
Is parking included with this resort?
Parking is not specified as an available amenity at The Resort at Governor's Crossing. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The Resort at Governor's Crossing. Enjoy the water!
Is The Resort at Governor's Crossing pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Resort at Governor's Crossing?
We found 23 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
