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The Resort at Governor's Crossing

Top rated by guests

Aqua park, Swimming pool

Aqua park, Swimming pool

Property building, Aqua park, Pool view, Swimming pool

Property building

Aqua park, Aqua park, Swimming pool, Swimming pool

8.6Excellent

(2,888 Ratings)

"The activities planned for the kids is definitely a bonus"

Verified guest

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(2,888 Ratings)

Resort in Sevierville, TN

3-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

An indoor water park and a seasonal outdoor water park are featured at this resort. It is conveniently located near Pigeon Forge and Highway 441, just 1 mile from Nascar Speed Park. Spacious accommodations includes a full kitchen.

Amenities at The Resort at Governor's Crossing

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Map of Sevierville, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.6Excellent

(2,888 Ratings)

"The activities planned for the kids is definitely a bonus"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(2,888 Ratings)

Resort in Sevierville, TN

3-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Sevierville, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

Available Rooms

About this resort

An indoor water park and a seasonal outdoor water park are featured at this resort. It is conveniently located near Pigeon Forge and Highway 441, just 1 mile from Nascar Speed Park. Spacious accommodations includes a full kitchen.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.6 / 10.0

Excellent(2,888 Ratings)

100% verified reviews

10.0 / 10.0

Amazing place to stay for families

The activities planned for the kids is definitely a bonus

The checkout time

10.0 / 10.0

Wonder staff and great stay

Lots of things to do on property

Everything was great

10.0 / 10.0

It was a great day. We had so much fun, and we liked how the rooms where and the pool.

That it feel like home.

10.0 / 10.0

Very nice and will definitely come back.

The indoor water park and the discounts they give at the front desk and everyone was so friendly.

N/A

9.0 / 10.0

Our stay was very relaxing, comfortable. Walking through Christmas lights were beautiful.

Love the room , Very clean.The outdoor Christmas lights, fire pits, pools and play area for kids . Ladies at front desk was very nice. We will be back

9.0 / 10.0

Other than the lacy

Activities for the family

Needed another chair in the living room. Not enough.

8.0 / 10.0

We would stay again!

Loved the Christmas decor! Loved the pool amenities. Loved the things available for kids. Loved the 2 bedroom 2 bath condo. Loved fire pits!

There was not enough seating available in the room. Only sleeper sofa and table. Not enough seats for our stay. We had to clean up a lot for a short stay. The pool area burned our noises and lungs from chlorine.

10.0 / 10.0

it was very nice

it was spacious like a small apartment

8.0 / 10.0

Overall good

The location and the cleanliness

Hard to find parking near where our room was, and we didn’t get a dnd sign and we asked for one and they wanted us to drive 3 building over in middle of night to get one. House keeping knocks on door at 10 am every morning

6.0 / 10.0

3404 room beds was way to hard

The fall decor and lights good location

Beds was way to hard plus the bunkers was way to hard

8.0 / 10.0

Overall nice place most staff was friendly the lady upon check in was rude but rest of stay all was nice

All the things to do there and the harvest festival thing out back for kids

Parking

10.0 / 10.0

Overall the stay was great. We stayed during the autumn/halloween season and the extra decorations and activities pr

Room was spacious, balcony was relaxing, full kitchen was very convenient

Was not aware before booking that the kids play area and lazy river were both inoperative during our stay which were both a big deciding factor or our booking.

1.0 / 10.0

It was an awful experience. The fact we had to pay for any of our stay there is outrageous buti am thankful they ”let us

Location ONLY

The facility was extremely dirty everywhere. There was food in the floors of all THREE rooms they put us in. The sheets on ALL of the beds in all THREE rooms were stained. We and a staff member named KIM literally flaked crusted something off two of the beds linens. It was the worst and dirtiest resort/hotel I have ever stayed at. We didn’t get to go to bed until 3am the night we checked in due to no getting clean linens until around then due to the room we were in and the floor above they were going to move us too were nasty. They also moved us to a NEW BUILDING AND ROOM the next day to only have the exact same thing happen again. We STILL HAD TO PAY FOR THE NIGHT THERE instead of being fully refunded although the cleanliness was NOT our fault; nor was us leaving as all we wanted was a clean room and sheets; however, 3 rooms and 2 separate buildings at the resort and we did not get room with clean floors or sheets. We are STILL waiting on verification on the refund of our last two nights. As we were leaving a family were at the desk yelling and complaining of how disgusting their rooms were as well and demanding a refund.

4.0 / 10.0

If you think you're going to a water park hotel, think again.

What breakfast we never got a brei wasn't happy. The first few days I miss yes ice machine didn't work. You couldn't figure out the t. V, and the biggest thing. Was the outside slide. The room was nice

I went around and asked at least 10 families. What they didn't like about this and they all said the same thing that the outside pool slides were not open just on Saturday and Sunday they were open. We were told in a nasty voice that it's on the website yet. If you go on the website, it's 3 punches in like 3 pushes in to find out the first one says that it's open season to October. And then there was another one you pushed, and then the third push said, slide. It gives you a schedule of this slide now. Why wouldn't the slide be open that was horrible. 1st day, we got there, the lazy river wasn't working. One of the slides in inside now, we're down to 1 slide wasn't working, like I said, my ice machine wasn't working, I think they should give more free things for the kids to do everything you do there, cost you money and usually in hotels, you get something What time

10.0 / 10.0

Great stay with amazing pool

Loved the pool area

10.0 / 10.0

Fun filled weekend by our family

Very clean, lots of activity, and enjoyed by our whole family

Nothing

10.0 / 10.0

A lot of fun for the kids

Convenience

10.0 / 10.0

First time staying here, wish I had known how great it was.

Amenities, location, staff were great.

Tv went out when it rained.

10.0 / 10.0

Clean, kid friendly, rooms worth the money.

Clean rooms, kitchens were stocked! The balcony was good and my two kids loved the activities and water area. The build-a-buddy activity is cute and worth it. The beds were comfortable. The staff is a full 10/10! My daughter fell at the water area and they took the time to call and check in on her and ask about her.

The bathrooms were on the smaller side in terms of space. Showers and sink was fine. The lifeguard that works in the evenings deserves either a raise or someone to work with him, he works very hard.

9.0 / 10.0

We would stay again, but we weren’t happy with the hours of the pool and the slides

We didn’t know they had a breakfast we cooked our own

The hours of the slides in the pools

3.0 / 10.0

No longer worth the money.

Location is good and staff are nice

We have been here 5 times but doubt we will be back. Everything has just ran down. Have to slam bedrooms and bathroom doors to shut them. Ice maker didn’t work. The putt putt is now a joke. And you added cabanas to make more money but it took away from extra chairs. Had to stand most of the time so kids to swim. For the price, very disappointing

7.0 / 10.0

We enjoyed the pool and slides. This is what we did with the majority of our time at this hotel.

The Resort did not provide breakfast as part of our stay.

We tried to use the exercise room, and we were disappointed. Two of the three treadmills did not work. Aside from ONE machine with pulleys, there were no weight machines. So one, would do very little in the way of exercise when using the Resort's exercise room. Also, we would have used the miniature gold course that was advertised, but the greens were all ripped up and destroyed, making it impossible to play.

5.0 / 10.0

It’s good if you are on a budget.

Having a washer and dryer in the room was very convenient.

It just looks old and ran down. The pool area was to small and not enough floats since you can’t bring your own.

10.0 / 10.0

I would recommend the resort andwilll be returning again

Everything was amazing amazing

Loved everything about it

10.0 / 10.0

very good

very good

very good

10.0 / 10.0

This place is great.Grandkids has a great time

Beautiful and so much for the kids to do

Nothing everything was great

10.0 / 10.0

We enjoyed it

Water park

Needs mini golf updated

10.0 / 10.0

Fantastic stay! Will come again

Great amenities

Slow elevator

7.0 / 10.0

Overall, great for kids and great amenities outside. Need to work on the cleaning

My child loved the water activities and the playground.

The kitchen/living room smelled like fried food the whole time we were there. (Thursday-Sunday) The mattress on the king bed felt like sleeping on the floor. The shower floor felt slimey. The balcony had several cobwebs on it.

1.0 / 10.0

Bed bugs

Location

After the first day children came up with bikes on them brought to the maintenance staff the attention and they said there was no bed bugs so rusted trip was horrible

10.0 / 10.0

Perfect

Definitely great place to stay everything anyone could want literally there on the property

Nothing exceptional

9.0 / 10.0

Very nice place pool out side needs to stay open longer

No breakfast there

Food

9.0 / 10.0

It is a perfect place for my family. We will definitely be back.

I love the convenience and the amenities

Our washer and dryer made the loudest noise ever it didn’t drive very well

8.0 / 10.0

Great place to stay especially for the price and very close to everything

The waterparks and the various activities offered throughout the day

Na

10.0 / 10.0

We came to relax with kids and grandkids and we never had to leave the resort except to eat we loved this place PLUS eve

This condo was super clean and had everything we needed loved it

I loved everything about this place I will be coming back

10.0 / 10.0

The staff were phenomenal!!!!

The size of our condo.

We didn’t get a chance to swim because there was a tornado watch, but it all looked great.

10.0 / 10.0

Had a really good time with my grandkids

Geary place coming back again

Convenient everything for kids is right there

8.0 / 10.0

Would stay here again

Room was spacious. Kids liked the indoor pool area

Beds could have been little more comfortable. Not much water pressure in shower

10.0 / 10.0

We going back in 45 days lol that should say enough

Everything was great

No complaints

10.0 / 10.0

A blast of a time for kids AND parents! Well worth every penny and you can not beat the location and all of the amenitie

Clean, organized. Loved the new texting feature to make requests to your room!

The outdoor large water slides only being open on the weekend is a real downer.

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