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Galaxy Apartments

Living room

Private kitchen

Room

Private kitchen

Private kitchen

7.4Good

(345 Ratings)

"Mona was quite a host for our booking and was very friendly. The apartment was clean and spacious. We had an issue about the main entrance door, after we had after checked-in. I had to wait for othe..."

Norhaziland

Don't miss out! Price and availability may change

7.4 / 10.0

Good(345 Ratings)

Apartment in Lucerne

8 guests · 2 bedrooms · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

About this apartment rental

While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and an oven, as well as a stovetop and a dishwasher. Other amenities include laundry facilities, a freezer, towels, and an electric kettle.

Amenities at Galaxy Apartments

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Laundry

Dishwasher

TV

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

7.4Good

(345 Ratings)

"Mona was quite a host for our booking and was very friendly. The apartment was clean and spacious. We had an issue about the main entrance door, after we had after checked-in. I had to wait for othe..."

Norhaziland

Don't miss out! Price and availability may change

$$$$

7.4 / 10.0

Good(345 Ratings)

Apartment in Lucerne

8 guests · 2 bedrooms · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

About this apartment rental

While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and an oven, as well as a stovetop and a dishwasher. Other amenities include laundry facilities, a freezer, towels, and an electric kettle.

Amenities

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Laundry

Dishwasher

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

7.4 / 10.0

Good(345 Ratings)

5.0 / 10.0

Condition of the apartment was great. All the amenities were there. They were really proactive about sharing check in info and the whatsapp number and very responsive. Provided helpful advice about area nearby

5.0 / 10.0

Check in is bit tricky, when I reach to the building couldn’t find anyone but I got a call earlier the day so called the guy and within a minute he was there. Also, you need to check in before 9pm otherwise they charge I think 30 franks (whopping 60canadiN dollars ) overall good studio apartment ok for 3. Small kitchen you want to make a breakfast or any food. Not too bad for the price.

1.0 / 10.0

I have several kinds of issues in this staying. 1) parking discount available was in their posting in hotels's com web but they didn't any discount for me and they remove it the posting. 2) The elevator was out of order when I arrived the hotel, and my room was 5th floor it was really night mare because we had 6~7 luggages 3 of over sixty seniors 1of 30 young lady, it was really big matters fir us.and it remaind unfixed situation when we check out. 3) There was really tiny bathroom. This was the worst staying in my life. Overrall, I was disapointed a lots.

6.0 / 10.0

Interaction and welcoming was good. Easily accessible from station. But we were moved into the apartment where the main central light in living area was not working. We had to manage with corner light and bedside light for all five nights we stayed. Informed on the day we checked in but got a response that it is being looked at and cannot confirm when it will be fixed. We stayed for 5 nights without this issue getting fixed nor there was an attempt to make an alternate arrangement. It's also hard to believe a light can't be fixed in 5 days. We were offered to change apartment on 3rd day but it didn't work for us. It would have been better to change on the day we checked-in. Lighting was poor but we continued. Apart from this stay was Ok.

1.0 / 10.0

We complained on the first day because we couldn’t use the corridor to reach our apartment, as this disgusting area had not been disclosed to us when booking. However, they didn’t listen or take any action. You can see from the photos how horrible it was, and we could even see it from our bedroom. Every time I looked at it, I felt sick. There was also asbestos in the apartment, and since my nephew has many allergies, we had a terrible experience overall

8.0 / 10.0

So if you have any mobility issues, know that stepping into and out of tub is very difficult and dangerous. There is a grab bar but it is so low that it is not functional. Also, the bed was not very comfortable , and pillows might as well have been absent. There was an oven but no pans that could be used in it. No microwave( and if the oven functions as both perhaps some written directions). The coffee maker worked great. There were 3 groceries stores in walking distance. The free transportation card was a Godsend in the wake of a heat wave. Took bus/tram a lot. Two fans helped a lot. There is a laundry room in the basement , and a drying “room” which is apparently open to all residents, we did not need to use it. Most nights it was very quiet.

4.0 / 10.0

Very poor upkeep

4.0 / 10.0

Accessibility is the plus, walkable to major attractions and bus terminals etc..But apartment condition is not worth for the price you are paying specially cleanliness needs to be improved. Overall an average stay experience.

2.0 / 10.0

I don't normally review places but... this was awful. Host was late to check us in...emailed twice tried calling, she showed up 15min late. Stairwell smells like pee and mold. Elevator is also gross. Roaches in the bathroom. Fan in the bathroom doesn't work and it is super hot in there. Floor is sticky. Paint is peeling off the walls/ceiling/doors. Furniture is cheap ikea stuff that is worn out. Mattress is uncomfortable. Wifi name/password info wasn't accurate. Really doesn't look ANYTHING like the photos. Feels like a bait&switch scam.

6.0 / 10.0

Not at the center of Old Lucerne. Always travel light. You might pass the cobblestone's street and it’s hard to get with luggage’s.lol We look like stupid American there pulling our luggage’s.

6.0 / 10.0

The apartment is centrally located in proximity to many sights. The apartment was simple. We wished it was a little cleaner. The floor felt sticky and the air was stale ( like smokers in there before us). Also the fridge was shut off when we arrived and smelled bad.

6.0 / 10.0

The property clearly mentioned laundry as a facility. When we went and inquired, they said they charge for laundry. Also the apartment is super super super small. The pics give a look of a bigger place. It is less than or around 250sq ft for the whole place. It fits a bathroom, dining table, 2 beds and kitchen. It felt like we are in a cramped space. Very suffocating.

4.0 / 10.0

We stay here for 3 nights. Very poor condition of the bathroom. Beds are not comfortable and not clean. Not equipped properly on the kitchen. Very poor cleanliness compare to standard rentals/ hotels. Couldn’t even turn on the TV.WiFi signal was poor. Never recommend to anyone.

2.0 / 10.0

Terrible Stay – Avoid at All Costs! This was a truly terrible experience. The entrance to the apartment was unclear and confusing, making check-in frustrating. The listing was completely misleading, and the apartment itself was poorly maintained. To make things worse, it was noisy at night, and I couldn’t get proper rest. The sharp edge of the toilet even cut my finger open – extremely unsafe! Overall, a fraudulent listing and a huge disappointment. Do not recommend

10.0 / 10.0

Mona was quite a host for our booking and was very friendly. The apartment was clean and spacious. We had an issue about the main entrance door, after we had after checked-in. I had to wait for other people to access the building as the owner did not provide the key.

6.0 / 10.0

The room that was given to us for tiny. The kitchen was even tinier. Nothing like the pictures The comforters that were given to us were still slightly wet. It was super hot and the fans were not enough. The internet was horrible. The only thing that was good with the property was that it was a walking distance to the downtown.

6.0 / 10.0

Apartment inside is good. Only complain was they changed the lobby door lock without telling us.. Called the lady and she said be there in 5 mins to open for us. We waited outside at least 20 mins and no one show up. End up some other people from the building open the door for us.

10.0 / 10.0

Very clean and safe. Staff is excellent. Good location to access Lucerne while giving the guests a feeling of where Lucerne citizens live as opposed to upper echelon Lucerne citizens and tourist’s typically reside.

4.0 / 10.0

There is construction going on right next to the room. The jackhammering and bulldozing started at 7am sharp. Our view was watching the heavy construction equipment go by our balcony. There is no AC, so to cool the place we needed to open the windows. Then construction dust got all over the apartment. Everything was dirty. The apartment was falling apart, kitchen facet was loose, cabinet doors barely hanging on and showerhead was super flimsy. They provided no hand towels or washclothes. The sponge that was there to wash your dishes was disgusting! Also Expedia says that laundry is avaliable, but you need to pay them $25 for 5 things. The laundry mat is a 10min walk. It is a nice location and you can walk everywhere. The apartment was spacious with a nice layout.

1.0 / 10.0

This apartment was a huge disappointment. The photos on Hotels.com are completely misleading—the place is much smaller and poorly maintained. When we arrived, the Wi-Fi and fans were unplugged, and neither of the bedside lamps worked. One electrical socket didn’t work at all, and to make matters worse, there was a safety pin jammed inside an extension cord, which was a serious safety hazard. There was no hand soap in the bathroom, which is a basic necessity. The overall condition of the apartment was uncomfortable and felt neglected. Definitely not worth the price, and I feel like the owner is intentionally misleading guests. Avoid this place at all costs.

10.0 / 10.0

This property worked well as a place for my family to spread out a little after traveling in hotel rooms. It was nice to have 2 bedrooms, a living room, and a kitchen. When I booked, laundry was listed, but there was not a washing machine in the room. Overall it was walkable to everything we needed, there were grocery stores a block away, and it was a good stay.

4.0 / 10.0

Check in wasn’t great, we had made them aware we would be arriving early and they asked for £30 we just wanted to leave our bags so gave them a time no one was there. Then when we got back at check in time again had to call as no one was there. They did only take 5-10 minutes though. The laundry facilities which says are included in the apartment actually cost £25 to use and are in a different room - this is not clear when booking. The shower is broken so you have to hold it to use it. The Tv did not work asked for logins which we didn’t have. There were only four mugs and 2 wine glasses for 5 people. There was only one key for five people which was an issue because you needed it to get in the main door and we were on floor 5. Other than that the apartment itself was spacious, the area was fab and the apartment was clean and the man who checked us in was very friendly.

10.0 / 10.0

This place needs air conditioning. Also, Expedia gave the address as #13 but it was actually #15.

4.0 / 10.0

The location is good. Check in was in person. It was a heat wave through Switzerland and the fans were inadequate. We never received the city travel card from the hostess. We had our swiss travel pass and used that.

10.0 / 10.0

It was nice walking distance from the town and the host was professional. The bathroom was spotless!

6.0 / 10.0

The location is close enough to walk to the city center, beach and train station which is great. Checking in and communication was a bit difficult. We had to wait awhile for someone to come check us in even after setting up the check in time.

4.0 / 10.0

Apartment was extremely small and doesnt match the pictures. We were 3 ppl. It was a twin bed and a sofa bed. No space to open the luggage. Tiny kitchen area at the entrance of the apartment door. Utensils were old and in bad condition. Bathroom shower curtain kept on falling. There were only 3 rough wornout bath towel. No hand towel nothing. Not worth the money. Only good thing was bus stop was close by.

1.0 / 10.0

All the building trash is at the main door with hundreds of flies. The room very small and hot. The internet awful

4.0 / 10.0

Very kindness host

6.0 / 10.0

The Galaxy apartments were a good option in Lucerne with room to grow. It is close to everything with a very attentive staff. They are on site and responded to all requests immediately. The apartment complex is a work in progress. They are updating it, but it still has room to improve. Overall, it was a good location, close to old town and grocery stores, great staff, but it needs to continue its renovation to get to where it needs to be. I would recommend staying there with awareness of the situation.

4.0 / 10.0

I had requested an early check-in, but unfortunately the apartment wasn’t ready when I arrived — cleaning hadn’t even started, which was disappointing. There was also no one present to receive me, and no instructions were provided about how to access the keys. I had to look around and eventually find someone in the building to help. That said, the location is convenient — just 4 bus stops or a 12-minute walk to Lucerne train station. The apartment was okay overall. The bathroom was a bit small, but the top-floor unit had a great, spacious balcony, which was a nice highlight.

4.0 / 10.0

The property was listed as a 6 person room. We ended up having more people show up so we knew there would be a fee, but the fee was so expensive and all we got was a pillow and some linens. If they are going to charge for more people, then they should discount for what they advertised. The oven didn’t work, the balcony seating was rotted and full of splinters that you couldn’t even sit out there. The entry into the building was full of trash and used floss string.

10.0 / 10.0

location is great. wonderful place for a group and for good value. would stay again.

6.0 / 10.0

Conveniently located. Friendly responsive host. Kitchen had old warped pans, no cutting board. Shower head was hard to control and was very slippery. Beds were about 4-5 inches of foam sitting on wooden slats, so I did not find them comfortable.

8.0 / 10.0

Small walk to City Center

10.0 / 10.0

This was a very nice property. Super friendly host that checked us in. Patio/deck with nice morning sun and mountain view. Good water pressure and comfortable bed. Very close walk to the Center of town with grocery stores and lots of restaurants.

8.0 / 10.0

Arriving at the place was not welcoming as the place is hidden with no signage whatsoever. No front desk. Met by a nice gentleman that leads to you to your room. The place surround it was alright but a good walk to see any of the city.

2.0 / 10.0

Apartment was full of dust, foot print everywhere, no heating, terrible staff, clock was not working when ask staff replied time is going to change so no need to replace the battery, duvet/blanket was kids size, left over items from last customer, didn’t slept for 2 nights and don’t book this place it’s terrible place. Wire hanging everywhere has safety issue

2.0 / 10.0

Location is great and the square footage was a nice change. Person met us at the door and showed us to the apartment and was also available to answer any questions we had. Apartment is in poor condition. The kitchen pans and utensils were poor quality and very used. The suite was not clean and needs some TLC. Beds were not comfortable, furniture was broken and falling apart. I would not recommend this location!

6.0 / 10.0

This property generally worked well for us. The host was very nice and helpful. The double bed really was just a double, so one of us slept on the couch. Our main complaint was “city view”. I thought that meant a view - it was just straight in to the building across the narrow street. It’s really no view at all. Building is strange - some abandoned rooms. One room that seems to open up to a cave / dark dirt place behind. Pictures showed some sort of outdoor patio, but we never found that.

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