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Hotel Mercure Oostende

Miscellaneous

Bar (on property)

Classic Room (Cosy, 1 double bed) | In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 Double Bed, Balcony | Bathroom | Shower, designer toiletries, hair dryer, towels

Family Room | In-room safe, desk, blackout drapes, iron/ironing board

7.8Good

(560 Ratings)

"Very clean with a great breakfast ."

Ken

Don't miss out! Price and availability may change

7.8 / 10.0

Good(560 Ratings)

Hotel in Ostend

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Hotel in Ostend with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and 24-hour room service are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Hotel Mercure Oostende offers 95 accommodations with laptop-compatible safes and complimentary bottled water. 35-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Ostend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Hotel Mercure Oostende

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Map of Ostend

city location on map

Nearby attractions

Memorial Museum Passchendaele 1917

De Zonnegloed Animal Sanctuary vzw

Boottochten Brugge

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

7.8Good

(560 Ratings)

"Very clean with a great breakfast ."

Ken

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(560 Ratings)

Hotel in Ostend

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Map of Ostend

city location on map

Nearby attractions

Memorial Museum Passchendaele 1917

De Zonnegloed Animal Sanctuary vzw

Boottochten Brugge

Available Rooms

About this hotel

Hotel in Ostend with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and 24-hour room service are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Hotel Mercure Oostende offers 95 accommodations with laptop-compatible safes and complimentary bottled water. 35-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Ostend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

7.8 / 10.0

Good(560 Ratings)

5.0 / 10.0

Nickel

5.0 / 10.0

Lovely comfortable room

5.0 / 10.0

Excellent hotel with amazing staff! Thanks again for a great stay!

8.0 / 10.0

Ok

8.0 / 10.0

Friendly staff and good facilities.

10.0 / 10.0

Very clean with a great breakfast .

4.0 / 10.0

Really nice staff, got loads of treats for the doggy. Room small but cozy.

10.0 / 10.0

Everything is great

8.0 / 10.0

Great location, amenities and staff but watch out: parking is very limited. Upon arrival at the hotel, we discovered the hotel parking was full. We undertsand it is bookable in advance, which we were not aware of prior to arriving on site. It took us an hour to find parking on a busy Sunday.

5.0 / 10.0

Convenient and comfortable. Would stay again.

5.0 / 10.0

Excellent bedding and internet connection for business . Good location Parking outside the hotel and underground for a fee if needed

5.0 / 10.0

Minor point is the noisy street next to the room, for the rest we've been extremely happy to enjoy our stay.

2.5 / 10.0

Good small modern double rooms. That are well finished. Nice small bar. No chef on an evening breakfast is best sticking to continental.I’d stay again m. Parking is under ground 25 euros in public park.

5.0 / 10.0

Good small modern double rooms. That are well finished. Nice small bar. No chef on an evening breakfast is best sticking to continental. I’d stay again m. Parking is under ground 25 euros in public park.

10.0 / 10.0

Comfortable room and air conditioning. Easy walk to the beach and boardwalk areas.

5.0 / 10.0

Comfortable room and air conditioning. Easy walk to the beach and boardwalk areas.

4.0 / 10.0

Good location with helpful staff. Parking at the hotel with 15 spots was fully booked, so we had to use the nearby parking under the casino, which was 25 euro/day.

5.0 / 10.0

Nice hotel in the city center and close to the beach. Great service and staff at the reception. Breakfast is good and served from early morning.

2.0 / 10.0

A reasonable city centre hotel but overshadowed by the extremely small rooms especially as we paid to upgrade to a Privelege room.

1.0 / 10.0

A reasonable city centre hotel but overshadowed by the extremely small rooms especially as we paid to upgrade to a Privelege room.

2.0 / 10.0

Rooms are tiny and weren't the cleanist..Staff were friendly and location was great

4.0 / 10.0

Rooms are tiny and weren't the cleanist.. Staff were friendly and location was great

5.0 / 10.0

Hotel lovely it was c. Very clean and up to date. Staff very friendly, breakfast is fantastic a wide range of choice

2.5 / 10.0

Hotel lovely it was c. Very clean and up to date. Staff very friendly, breakfast is fantastic a wide range of choice

5.0 / 10.0

great very helpful staff always nice and smiling, they were geat please tell them.bestSteve

10.0 / 10.0

great very helpful staff always nice and smiling, they were geat please tell them. best Steve

10.0 / 10.0

The hotel and room were clean and accommodating. The family room seemed quite small and the view wasn't great, but just with a 2 minute walk, you can feel the sand between your toes. Totally worth it staying there!

10.0 / 10.0

Centrally located, medium-sized, quiet, comfortable bed, good sized shower but miserly with shampoo and shower gel

5.0 / 10.0

Great hotel and good location.

2.5 / 10.0

Great hotel and good location.

4.0 / 10.0

Good central location, close to shops, eateries and sea front. Rooms are compact but more than adequate, breakfast at 20 euros each a little expensive but there are plenty of places nearby for less. On the whole a nice hotel and we would consider using it again if we returned to Ostend.

2.5 / 10.0

Perfect location for the town and beach at a great price

5.0 / 10.0

Perfect location for the town and beach at a great price

2.0 / 10.0

In general it was ok but not necessarily wowed for a 4 star hotel. First, the breakfast attendant was impolite & felt very unwanted in the breakfast area on the last day maybe because we were of different race & we couldn’t speak the local language. We observed her interacting with other customers differently. Secondly we stayed here for 3 nights with no complimentary water for the entire stay, we had to buy from the front desk. I feel water & ice is a basic essential & should be complimentary in a 4-star hotel for the entire stay.

2.5 / 10.0

Great staff couldn’t be more helpful

10.0 / 10.0

Was Nice hotel with good breakfast and friendly staff. It was clean and tidy. I would recommend it for a short stay as small room but good enough for a few nights. Might get bigger rooms if asked. Unsure about other rooms.

2.0 / 10.0

Do not stay here! Lying Managers and staff. Hotel staff violating guest privacy in the night without consent The manager complained that our phone alarm was ringing throughout the night. My husband asked him the following question; “Are you sure the sound was coming from our room?” Manager replied, “the receptionist called your room, there was no answer. He also came to your room in the night and saw you all sleeping, he saw your phone alarm ringing in your room”. The manager could not say what time the receptionist came into our room. My breasts were exposed in the night as I was feeding my baby in my sleep. The staff have seen my exposed breasts!! The staff at the hotel violated our privacy and entered our room without our consent. After getting expedia involved to raise the concern, the hotel manager denied anyone ever entering our room. Expedia have a record of the conversation that took place between them. Expedia emailed me confirming that the hotel manager denied anyone entering our room. After Expedia pressed the matter further, the hotel FINALLY admitted that hotel staff had entered our room! Hence, they have seen my exposed breasts! No apology has been given regarding this! The hotel avoided Expedia when confronting their misconduct. The manager clearly knows he is in the fault and is avoiding this. He has lied and has not admitted to lying to us. Expedia acknowledged the unprofessional behaviour of the hotel manager.

1.0 / 10.0

Do not stay here! Lying Managers and staff. Hotel staff violating guest privacy in the night without consentThe manager complained that our phone alarm was ringing throughout the night. My husband asked him the following question; “Are you sure the sound was coming from our room?”Manager replied, “the receptionist called your room, there was no answer. He also came to your room in the night and saw you all sleeping, he saw your phone alarm ringing in your room”. The manager could not say what time the receptionist came into our room. My breasts were exposed in the night as I was feeding my baby in my sleep. The staff have seen my exposed breasts!! The staff at the hotel violated our privacy and entered our room without our consent. After getting expedia involved to raise the concern, the hotel manager denied anyone ever entering our room. Expedia have a record of the conversation that took place between them. Expedia emailed me confirming that the hotel manager denied anyone entering our room.After Expedia pressed the matter further, the hotel FINALLY admitted that hotel staff had entered our room! Hence, they have seen my exposed breasts! No apology has been given regarding this!The hotel avoided Expedia when confronting their misconduct. The manager clearly knows he is in the fault and is avoiding this. He has lied and has not admitted to lying to us. Expedia acknowledged the unprofessional behaviour of the hotel manager.

10.0 / 10.0

From our arrival to our departure, we were looked after in a first class manner.

8.0 / 10.0

Smart “city style” hotel situated perfectly for the splendid bars, cafes, restaurants, & fine shops Ostend has to offer. Staff are fluently multilingual & nothing is too much trouble. Good choice for breakfast. The rooms are no more than adequate, but very clean.

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