DOMITYS SARIA

Quiet location minutes from Disneyland, spotlessly clean, spacious, warm welcome. Able to leave luggage.

It was clean and comfortable. The location was close to the shopping area and train station

We found no coffee, tea, sugar basics, in the room, after a long day, you expect to find essentials, we had to go to a local grocery, for just one night stay....

Proximity to Disneyland Paris and Val d’Europe

Nothing

The accommodation is next to a big shopping centre. For Disneyland, there're probably better options with location-price ratio.

I had sent the accommodation several months beforehand our time of arrival and expressed interested in a baby crib, which the accommodation mentioned on their website they have. I sent another message on the day of our arrival about being a bit late, because they had not replied. Although their check-in time on Booking was until midnight, Domitys Saria was closed when we arrived at 9 PM and no one answered the phone number they had in Booking.com, only automated voice message in French. We were with two hungry, tired and crying children on the street pushing buttons of a door phone hoping someone would answer. After about half an hour walking the street back and forth somebody inside by accident saw us and opened the door - a staff member had been cleaning at another part of the house. Apparently the doorbell was not working and she was not waiting for anyone to come. When we arrived to our room, the bed was undone, pillows were with stains and there was a paint yard in the middle of the room, with a smell of fresh paint in the room. As the staff member did not know when the room had been painted, we didn't want to stay there with small kids and asked for a room change. The new room was smelling another kind of weird (mold?) but at this point we were too tired to change again. Difficult it would've been, given the staff member working that evening did not speak English nor even apparently French and we were communicating with phone translators. We then found the crib we were asking about in a cupboard. Breakfast system (pre-order an hour beforehand) was unpractical so we never had it. All in all the place gave a vibe that they are some kind of residence who on the side offer accommodation for travelers, but they are not equipped to it, at least internationally: no updated information on Booking, no answering to messages in Booking, no necessary language skills, no information flow between staff members. Pictures are brushed up also.