Residhome Val d'Europe

Welcoming, great room

Very clean room. Lovely view. Water and tea coffee provided. Very safe underground parking at €15 a night. Ideal location for disneyland paris. Incredibly good value

Would not recommend this hotel if you are planning a disney trip

clean room

The rooms need an upgrade, mould around the bath and bathroom windows. no USB sockets anywhere, the front desk staff were a little rude during a late night check in when none of the card machines were working in order to pay the room tax of 6euros.

Room was very tired. No air conditioning even though advertised as having. Location great for shops and some restaurants.

Nice room. Excellent Breakfast. Great location beside RER train station and short walk to shopping mall.

From arrival to departure the staff were amazing. The location cannot be beaten!

Excellent location for Disneyland or Paris. Less than a minute walk to the RER station and plenty of restaurants and shops with 5-10min walk. Large Auchan supermarket just 10min walk. Staff is very nice. Special thanks to Sylvie at breakfast! The breakfast is amazing!! The only negative is than the room are a bit small and dated. They could do with some TLC.

Upon arrival, the hotel staff were very friendly and fluent in English. There was a tourist tax to pay when checking in which I don’t think was advertised when we booked, but was to be expected as we have paid this when travelling abroad elsewhere. The room was a lovely size and we were lucky to have a balcony which sadly we couldn’t use due to the weather but it was a nice thing to have. We were given a bag for the kitchenette which had a couple of dishwasher tablets and a sachet of washing up liquid. The kitchenette, bathroom, and bedroom area were all exceptionally clean. There was some small wear and tear in the room such as scuffs on the paint and some of the wood coming off skirting boards, but overall we were very happy with the room. We chose this hotel for its proximity to Disneyland Paris and we were not disappointed, and we know where to stay when we return to Disney in the future! The hotel staff were also very friendly when helping us with directions and using the transport links to get to Paris. The only “complaint” we had was with the shower as the water pressure was very low, and also the room was filled with an eggy/sulfur smell when using the shower. We reported this to the reception staff upon departure and they reassured us they would bring it to the attention of their maintenance team. Plenty of choice for eating out in the area. Several brasseries, bakeries and a convenience store a five minute walk away. Absolutely perfect for what we needed

Excellent location for Disneyland Paris.

Great area to stay for an extended time! Lots to do for adults and children. The mall is about a 5 minute walk (it has a grocery store) great restaurants near by. Rooms are great! Front desk staff was amazing and accommodating! The train station is so close! This is our 2nd time here and won’t be our last!

Great location for Paris and Disney. Lovely helpful, friendly and polite staff.

Very friendly & helpful staff, with front desk supervised 24/7. Comfortable & clean rooms. Walking distance access to RER, shopping and restaurants

I stayed here for 3 nights with my 11 year old while we were visiting Disneyland Paris. The location is brilliant - literally right across the road from the RER station and 1 stop away from Disney (return journey cost 2.50 EUR). Trains were very frequent (around every 7 minutes) and not crowded at all. The hotel room was nice and spacious even though I had booked a studio apartment. Plenty of storage space for clothes, beds comfortable and bathroom well equipped. My only slight gripe about the bathroom was the shower was not very high up on the wall and even I at 5ft 4inches had to crouch down a bit to get under it. Checking was quick, staff were helpful. Only thing to note is bar doesn’t open Sunday or Monday but there is a vending machine on -1 if you need drinks or snacks on those days. Hotel great for visiting the shopping centre (which is huge!) and plenty of choice for food and drinks nearby too. Great place to stay, would definitely return in future and would recommend to others planning a no hassle trip to Disney.

This is the third time staying here this year and I just love it. The staff are incredible and so accommodating. As a solo female traveller they always go out of their way to make sure I feel safe and have a comfortable room. The bath towels are massive, the rooms are clean, the hotel is opposite the RER. What’s not to love. Thank you!

The room was very dated, old and dirty. The food wasn't very nice and wasn't much variety or quantity. I would not recommend this hotel unless you only need a larger room as a place to sleep

Residhome offers an extremely quiet abode for your stay. The problem isnt exactly residhome persay but europe as a general. Its like a written rule that you cannot have ac below 20c. The one thing that can improved upon however is the comfort of the beds. I literally had spine issues and the fact the bed retains heat on top of not being able to drop ac adds a whole other mess. It was more pleasant to sleep directly on the floor That being said, it is very and i mean very very quiet. Youre also close to the metro which is one stop from disneyland. So if youre here for disney, you leave 1 stop come back 1 stop. The staff was friendly and talk multiple languages at least some do.

Great stay and great location. Next to RER station.

Great option for Disneyland. Step outside the hotel to station which takes 3mins to get to Disney. Staff really helpful. Kitchenette helpful for breakfast, fridge. Accommodation a bit tired and tatty e.g. curtain missing, light bulb not working, not enough plates/bowls for 5 ppl in a 5 person suite. Would stay again as so convenient.

Very nice hotel staff. We forgot to mention about late check-in in advance as we did not pay attention to check-in time ending at 7pm. Even worse was that we got stuck on a delayed train, making us arriving after mid-night. Staff were still very helpful and professional.

Staff were friendly. As a English speaker, they always had at least one person on staff that could speak English. All staff were knowledgeable about the nearby landmarks and helped me get to disneyland thru the complicated train system. Also they were extremely helpful with receiving our luggage which was lost.

Great location for Disney park , shopping , food and train

Very accessible to places of interest, specifically Disneyland Paris.

We stayed in the family unit that accommodates 6. It was a little smaller than I thought it would be but the bathroom was a good size and we weren’t in the room that much. The WiFi was spotty and it got warm in the room as you could only turn down the AC to a certain level. The room was clean though.

Great spot for Disney!

Great hotel in a solid location. Nice amenities including pay laundry machines in the apartment hotel basement. Close to different restaurants and a shopping mall. Near the train station for easy transportation access. Friendly staff. Comfortable beds in the room. Strongly recommend.

The hotel was very close to the metro and very clean safe neighbourhood.

Love how close it was to train to get to Disney Paris and go into Paris

I don’t understand. Are people giving a pass for poor maintenance because the space is big? Everything in our apartment was in poor condition. 1 shower was full of mold so unusable (luckily our apartment was big and had 2 showers), bathroom cabinets were falling apart from water damage, the toilet didn’t work well. The lighting was terrible, multiple electrical outlets didn’t work throughout the appartement, and the WiFi barely worked. Other than the moldy shower the rest of the apartment was clean though (it just seems the cleaning crew can’t get the mold out of the grout and no one will hire a professional steam cleaning company or redo the shower) and the staff was very nice but they couldn’t do anything about the room because there were no others available. Maybe we got the only bad room in the whole place but I doubt that. The hallway on our floor was just as outdated and worn out as our room was so I doubt it was just ours but somehow they keep a good rating. In my book it’s at best a 6 and I would never book a place that was rated a 6.

I'm putting 2 stars for communication, this is due to a fire alarm going off I believe 5 times. The staff did not take control of the situation the guests where up and down to their rooms several times as the alarm went off time and time again and not 1 member of management was there. Has there been a fire I would have not liked to have seen the outcome as staff did not communicate to their guests about the issue nor took control of the situation. I personally ended up after the 3rd or 4th time just going back to the room and allowed th alarm to ring

This review would have been at least four stars if not for our problem we had after we left the property. There was two items of expensive clothing mistakenly left on a shelf in one of the rooms we were occupying 2047, we rang the property soon as we realised they had been left and were disappointed to hear they were not in the room, sad way to end our stay at Residhome