The Cloud One New York-Downtown, part of the Motel One Group

The included breakfast was excellent

A couple bottles of water in the mini fridge in the room would have been nice

love the room, really spacious for NY standards

i liked everyting really

Great stay here, just a few minutes walk from the subway. Would book our river and city view room on the corner again, stunning views. Breakfast was excellent in the deli and the staff there were great.

The beds felt a bit short. The aircon in our room was very loud but luckily we didn’t generally need it on. No water / anything in the fridge on arrival, and no vanity items (although the shower / hair wash was good quality and smelled lovely). No phones in the room also a bit odd, and annoying if there was an issue.

The location was excellent and the room was clean and comfortable.

Unfortunately, the free WiFi didn’t work well in the room, meaning we used far more data on our travel SIM cards. We were woken up two mornings with a strong smell of cannabis seeping into our room, either from another guest room, or possibly the ventilation inlet from outside. We went out around 7am one morning and returned around 11.30am, but housekeeping hadn’t been in that time, meaning we then missed it for the day by the time we left the room again mid afternoon.