Innsbruck City Chalet





7.3Good
(459 Ratings)
"Everything was great! Clean, cozy, self-check in worked perfectly!"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Innsbruck City Chalet offers accommodations in Innsbruck, 1.1 miles from Innsbruck Imperial Palace and 2.3 miles from Ambras Castle. Featuring mountain and city views, this condo hotel also has free Wifi.
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Ski in/Ski out
Accessible Parking
Family friendly
Smoking allowed
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.3Good
(459 Ratings)
"Everything was great! Clean, cozy, self-check in worked perfectly!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Nothing
The lock to enter the building did not work so strangers could walk in off the street which they did.. The lock on the apartment door was malfunctioning and the property management were unable to fix this do we did not stay as we felt very unsafe.
2.0 / 10.0
The location of the proprty was great and the price was good relative to other accommodation options at the time.
The sheet on our bed was ripped when we arrived. The shower head would not stay up so we had to crouch down to have a shower. Two light bulbs were not working.. The staff were quick to respond to communication however their responses were both inaccuratte and ineffective with regards to rectifying issues we faced. Staff said they would replace the ripped sheet but did not. Staff also told us that parking was free directly outside the property after we specifically asked. We recievd a parking ticket because the inforamtion we they gave us was wrong.
4.0 / 10.0
Location was close enough to city centre. Cleanliness was good.
It may be because it was ski world cup weekend but the prices were about 3x higher than I would expect from such a place. The facilities in the rooms were very average, especially for cooking and the second room for four was literally a bed and a twin sofa bed jammed together with no room for anything else and to top it off the shower had no hot water. I'm sure the remote key system is cost efficient for the management but it leads to zero human contact with the provider. I really cant recommend the place at all.
10.0 / 10.0
Everything was great! Clean, cozy, self-check in worked perfectly!
10.0 / 10.0
We had a lovely stay in Innsbruck City Chalet. The place was calm, relaxing, and very nicely decorated. It was extremely clean and had everything we needed for a short stay. Customer service was excellent, and the self check-in was easy and smooth. Highly recommended!
10.0 / 10.0
The accommodation was clean, tidy, comfortable, cosy and just right for our stay. The location was fantastic and very easy access for the town and transport hub. Many thanks.
Nothing
10.0 / 10.0
Very easy self check-in, everything was spotless, highly recommended!
10.0 / 10.0
I loved the alpine designed rooms. I would recommend this chalet style hotel to everyone who likes a unique experience in the heart of Innsbruck. We enjoyed our stay. Special thanks to Anela form the City Chalet Team who gave us very detailed instructions how to enjoy the nearby mountains.
3.0 / 10.0
The check in process was easy. The room decoration was nice. The check out was also easy.
The room wasn't the one I was expecting to be and I think it was overpriced for the level of cleanness and functionality we found.
6.0 / 10.0
The location was very ideal close to the centre and train station. The room was very stuffy and a lot of dust! Under the bed was very dirty, and I was congested due to the high level of dust. The apartment is very basic equipped. Bed was comfortable.
There was too much dust and not cleaned very well.
10.0 / 10.0
Comfortable and good location, we have what we need.
So far nothing
3.0 / 10.0
No a lot
The online check-in was poor. No instructions sent and broken links. Disconnected 4 times from help line. When finally answered codes did not work. Shower head broken and no shower curtain/ screen. Postage stamp size towels. Not worth the money or hassle.
10.0 / 10.0
Već drugi put boravim ovdje i zaista je sve super, jako čisto, uvijek dostupni ako nešto zatreba.
9.0 / 10.0
Very good location, easy check-in, and great value for money.
No complaints.
8.0 / 10.0
The location
The bed was not soft enough. A French press would be nice for coffee.
4.0 / 10.0
Space was quite less
Broken bed
Dirty bed sheet
Owner did not reply the calls
4.0 / 10.0
Very disappointed with this stay. The room was much smaller than shown in the photos—more like a student dorm. Definitely not suitable for more than one person. Facilities were poor: the kitchenette was barely usable, and the extra bed collapsed during the night. The bathroom was tiny, there was no AC, and none of the Wi-Fi networks worked. The TV didn’t function either. The neighborhood felt sketchy and uncomfortable to walk around in. Overall, the place is overpriced for what it offers. Not recommended for families or anyone expecting a basic level of comfort.
Facilities were created just to fill in boxes for each. Room was over before it started.
8.0 / 10.0
It's proximity to Innsbruck hbf railway station
I saw spiders in towels and also toilet seat closer was broken, though they got it fixed next day
10.0 / 10.0
Quite, clean, great bed
7.0 / 10.0
The apartment has all the basic amenities you need and I liked the attention to detail in terms of decor in the apartment. Great check in and check out process, and the apartment was located near most attractions we planned to visit.
The apartment was a whole lot smaller than I imagined. It is definitely not big enough to accommodate 3 people. The beds where extremely uncomfortable, and it was uncomfortably warm at first inside the room, it thankfully did cool off later on.
8.0 / 10.0
Clean and comfortable.
8.0 / 10.0
It was clean and had everything I needed
Cooking facilities close to the town
9.0 / 10.0
I liked the coziness of the apartment. I liked the size as well.
The shower doors were broken and the toilet seat was abit wobbly
5.0 / 10.0
Good location. Clean.
No AC. no fan. got hot. Shower doors and faucet were kind of broken. room svc charge was extra.
8.0 / 10.0
Price
Very tiny
8.0 / 10.0
Close to city center with parking on the street always available, easy checkin.
Easy and fast communication
The front door wasn't working properly which could have caused problems.
One of the other rooms didn't respect quiet times, with a toddler that's not negotiable.
The room needs better refreshing in between guests, we stayed 2 nights and ran out of toilet paper and soap/shower gel, which isn't convenient
7.0 / 10.0
The location.
Couch was not prepared when we arrived.
8.0 / 10.0
Room was clean
Location was not so good because of neabourhood.
5.0 / 10.0
it was serviceable, that’s all.
most minimal imaginable. coffee pod machine but no cups. old bedding and thin blankets. Tiniest shower ever with broken doors. no tv. staff didn’t even say good morning. location not convenient to anything. parking instructions unclear, resulting in a police visit, threatened towing and fine payable on the spot. this one is for 18 year old ski bums with little money, but it is not a good value.
7.0 / 10.0
The location from Hauptbhanhof.
The room was small. The 2nd bed was not comfortable.
10.0 / 10.0
it was affordable! exactly what we needed
we unfortunately only got 2 towels and two blankets/pillows when it was for 4 people
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at Innsbruck City Chalet. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is Innsbruck City Chalet pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Innsbruck City Chalet?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
