Pinetum Gardens Retreats
Top rated by guests





8.4Excellent
(217 Ratings)
"It was really fun and the caravan was to a high standard. Great setting too"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Providing garden views, Pinetum Gardens Retreats in St Austell features accommodations and a garden. This campground provides free private parking, full-day security, and free Wifi. This 4-star campground offers private entrance.
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Beach access
Garden
Laundry services
Family friendly
Fire alarm
Fire extinguisher
Cleaning products
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
8.4Excellent
(217 Ratings)
"It was really fun and the caravan was to a high standard. Great setting too"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Great location to explore Cornwall and the Eden project
Toilet wasn't secured to the wall so tilted forward when sat on. After use it began to smell of sewage in the bathroom - as seen in other reviews, not too badly but it definitely smelt so not great. Couch was quite stained.
7.0 / 10.0
It was in a beautiful location and it was a pleasure to have access to the gardens all day which meant we could go for an early morning or late evening walk once the public had gone home.
It was very cramped and the caravan was a little bit tired and there was a terrible smell coming from somewhere which never seemed to go.
4.0 / 10.0
great location very peaceful and private on site , The staff are extremely helpful
awning on caravan unpleasant and unnecessary windows would not stay open all attachments had been broken
3.0 / 10.0
The surrounding were quite nice a quite location until the morning.
Awning area was run down. The shower was unusable as it was far to hot and couldn't be adjusted.
Water tank in bedroom cupboard was constantly refilling which was quite loud whist trying to sleep Toaster didn't work and dinning room table was broken which couldn't be used. I would like to say that we were highly disappointed to be awoken at 8am to the sound of a large mobile crane right outside due to work taken place next to us. Not even being made aware that this would be happen and with checkout at 10am they could of waited for us to depart before the work commenced.
10.0 / 10.0
It was really fun and the caravan was to a high standard. Great setting too
We would have liked some written instruction for some of the switches etc
10.0 / 10.0
Can was great and well equipped, perfect location and within easy access to the local amenities. Greeted and dealt with perfectly we will definitely be back.
Nothing
8.0 / 10.0
Loved the location, comfy bed, hot shower, proximity to supermarket, bakery and the beach.
The noise during quiet hours caused by other residents. Loud music at 7am and chattering/laughing outside until 2am. Unfortunately the stay wasn’t as restful/peaceful as we expected.
10.0 / 10.0
Everything was lovely, the location is fantastic and we were assisted very quickly with everything we needed! Will definitely be coming back
9.0 / 10.0
The gardens were fantastic, well kept and plenty of large specimen trees and a few unusual varieties
Welcoming staff were a bit flippant and offish, quick to disappear and not engage in conversation,working garden staff were a pleasure to talk to
6.0 / 10.0
Lovely location
Close to near by pubs
Asked for assistance to work the wifi, staff members didn’t turn up after asking several times
The window poles don’t hold the windows open
The area smelt like drains
10.0 / 10.0
Immaculate. Clean & comfortable.
Nothing.
10.0 / 10.0
Such a welcoming and comfy stay! Surrounded by beautiful and stunning gardens, a real peace of zen. Thank you so much for having me stay !
8.0 / 10.0
Lovely setting. A good base for exploring Cornwall.
Nothing
10.0 / 10.0
Very peaceful and the gardens were amazing. We couldn’t believe we found this little gem.
Whats not to love, we have nothing bad to say.
8.0 / 10.0
everything was so peaceful and calm
all ok
9.0 / 10.0
The quiet country style environment, I felt relaxed listening to nature around me. Easy to find just off a main road rather than down lots of scary single track country lanes . Caravan very swish
Not that this was a dislike, just a note to future occupants. My partner is 6ft 2" and struggled with the bed as his feet were hanging off the edge. I found it funny
8.0 / 10.0
Nice and clean, garden surroundings the caravan were beautiful
Asked for some heating in van, told I should have booked a cabin 🤷♀️ why have caravans if you just want people to stay in your cabin.
5.0 / 10.0
Caravan was a bit jaded. We knew it would be cramped but bed was not very comfortable and the water did not drain well
10.0 / 10.0
Everything meets our criteria.
Nothing
9.0 / 10.0
It was a beautiful setting, so private and peaceful. Caravan was well equipped ,comfortable, two rooms plus a roomy annex. We found the bed and shower fine but very tall/ bigger
persons might not. Host was cheerful and helpful. Location was brilliant.
It was a bit expensive for a caravan.
10.0 / 10.0
We loved it at Pinetum Retreat
Totally immersed in nature
A perfect place for a few days away
Beautiful gardens lots of quirky garden ornaments ponds and so much bird song
It was a joy to be there
Love everything
6.0 / 10.0
In an ideal location to visit Charlestown and surrounding area. Quiet and peaceful gardens. Easy to find.
The heating and the tv or internet weren’t working on arrival. We phoned the owner and he came to sort out the next morning. No room at all for storage. The shower only ran hot for 3 minutes and then stone cold so you had to heat the water again for another shower. The awning is mouldy and was filthy with a patched up, leaking roof. Not worth the money charged for the stay.
9.0 / 10.0
The surrounding gardens were lovely to walk around. The stay was very comfortable.
Nothing.
10.0 / 10.0
The gardens are so beautiful and our caravan had everything we needed, and lovely and cosy too. Outdoor area is a nice touch as it gives you another room to use
N/A
9.0 / 10.0
The setting is very tranquil amongst beautiful gardens
Some aspects of the caravan I stayed in were broken but that was mainly due to previous user error & I'm sure will be sorted at the end of the season. These were trifling things for example where a window had 3 catches to lock it one was broken.
1.0 / 10.0
….
Cleanliness, you can hear everything going on as caravans are noisy, staff are rude, dust all over the caravan, awnings ripped, late fee for late check-in (no other places in area charge this)
10.0 / 10.0
We couldn't have asked for a better stay. The location was brilliant for everything we needed. Eden project and lost gardens of Heligan only a short drive. Supermarkets and take aways really close. We visited Carlyon Bay which was a 10 minute drive away. Newquay also quite close (40 minutes drive). The owner could not do enough for us. He had someone meet us on the days out especially to give us discount on entry which was just extra special. Nothing was a problem.
The gardens are absolutely fantastic and are open at anytime day or night if you are a resident there. Just simply stunning. We could not have found a better place of we tried. We will definitely be staying here again in the future.
We had a caravan (Conqueror). Was a lovely caravan. Only slight issue was cleanliness, quite dusty in places. The blind was broken in one window and no blind over the sink window but no one could see in due to the privacy hedges either side so not really a major issue.
Overall stay was fantastic and would recommend to anyone.
7.0 / 10.0
Breakfast was amazing and so was the staff , only a bit disappointed with the size of the bed and the so called sofa that converts into a double bed , at least it was sold as such , well my son and I are 6.2” so not enough bed space at all , maybe if you are maximum 5.10” it would be ok . Would definitely comeback but different accommodation.
Be a bit more clear about bed space on the caravan , the so called double sofa bed is smaller than a queen bed
7.0 / 10.0
Pinetum gardens is absolutely stunning, the location is great for visiting lots of local attractions. Being able to stay on sight was a real treat being able to enjoy the gardens early morning and late evening when it’s closed to guests. The accommodation was in a great spot very quiet and comfortable. all the staff were lovely and friendly and we really enjoyed staying here. we would stay again without a doubt.
only one of us got one warm shower the whole stay. the rest were cold, the plug didn’t fit the sink so we were unable to wash up easily, and there was a crack in the window which meant during the storm and downpours we had dripping into lounge which turned into the spare bed which I was meant to sleep on, the accommodation was clean enough surface clean, however I do think it could benefit with a deep clean as the window ledges and behind doors and the crease in the sofa definitely needed some attention I also think leaving a dustpan and brush would be beneficial.
3.0 / 10.0
The location of the resort was good!
Cleanliness around property was well kept
The gardens were well maintained and kept in a nice condition
Staff service could have been much better
No one was looked after us after checking in
Bathroom water was getting clogged
Not suitable for 4 people
9.0 / 10.0
Lovely peaceful setting in the gardens. The caravan is very well equipped and, with the attached awning, the total living area is really spacious. (Though sleeping 4 in the caravan itself would be a typically caravanny squeeze - we were just two.)
Really good value compared to much of the accommodation in the surrounding area
Nothing, really. We would certainly return.
10.0 / 10.0
Everything was great!
10.0 / 10.0
Very peaceful just what I needed.
I liked it all.
9.0 / 10.0
I loved the freedom to roam the beautiful gardens after hours
The noisy/drunk men in the caravan 2 down. Late night noise
9.0 / 10.0
The caravan was clean and everything was provided for. Including a hairdryer, cooking utensils, etc.
The door knob was broken so we couldn't lock the door from the inside overnight, which was a bit worrying.
On the day of our departure, we couldn't open the door from the inside, which I felt it was very unsafe.
10.0 / 10.0
The surroundings were beautiful, perfect romantic getaway. And the location was spot on for shops/groceries
We wasn't staying long enough
5.0 / 10.0
The location was good.
The shower was freezing, in 5 days didn’t have 1 warm shower.
7.0 / 10.0
Great location, lovely gardens, 20 minute walk to Charlestown, good pub nearby
Very well equipped touring caravan with large awing providing extra space
Touring caravan and not a static so very small, toilet and shower in the middle of caravan, uncomfortably intimate for our taste
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this campground/ rv resort has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this campground/
rv resort?
Parking is not specified as an available amenity at Pinetum Gardens Retreats. For more information, we encourage you to contact the property about where to park.
Is there a pool at this campground/
rv resort?
We didn’t find pool listed as an amenity for this campground/ rv resort. It may be worth double checking if a pool is important for your stay.
Is Pinetum Gardens Retreats pet friendly?
Yes! This campground/ rv resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Pinetum Gardens Retreats?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
