B&B The Catch Apartment

Excellent Location and a really lovely apartment.

Nothing.

We were welcomed by the host when we arrived, provided a full tour and keys.

Great view and very central to everything. Spacious, light and airy

The loft stairs were a little risky. The outside space could do with freshening up a bit.

Location was excellent, views were nice. House had a lot of character and cool features. Boardgames were a nice addition. Be ready for stairs, but this is to be expected. The second bedroom is up quite a steep and narrow ladder and has low ceilings so consider this before booking if this is an issue mobility wise. The actual stay itself was pleasant overall.

The deposit and communication. Responses took quite a long time, some messages were ignored completely. Our bath wouldn't empty without a plunger (and considering we had given a €300 deposit we didn't want to be charged for it) - when we messaged to ask if this was normal we never got a reply. The deposit itself was weird - it has to be a bank transfer or paypal and couldn't be cash. This is quite annoying if you don't have an international bank account already. Cash would be much easier (and the return process would be better). The deposit also doesn't get returned for up to 2 weeks. Ours took even longer as they transfer it from a bank that only processes on weekdays. We also received no communication whatsoever that the transfer had been made. It was only on follow up that I was told it was with the bank being processed. There was also alot of pressure to leave a good review to get the deposit back. We were told 7-14days for the return payment. We left the house spotless and asked after checkout for confirmation that we would receive the deposit back in full. We received a text back asking for a review, our request for confirmation completely ignored. Once I said I was not comfortable leaving a review prior to receiving my money back I was then told it was now going to take the full 14 days, and I still didn't get confirmation that it would be the full amount. When questioned on why a simple bank transfer takes so long they said 'that's just how our money cycle works each month.' This is a shame as the house was actually quite lovely and the location couldn't be beat. Unfortunately the anxiety of not knowing if I would get my deposit back after or not ruined the stay for me.