Chalet Cretaz

Situato nel caratteristico borgo di Cretaz, lo Chalet è accogliente e spazioso. Piano superiore con ampia sala, cucina ben attrezzata e bagno. Piano inferiore raggiungibile con comode scale composto da 3 camere e secondo bagno con doccia. Parcheggio pubblico nelle vicinanze dove abbiamo sempre trovato posto per la macchina. Paese e negozi raggiungibili comodamente in 5 minuti a piedi. Host disponibile e sempre pronto a rispondere alle nostre domande. Ci torneremo!!

Nulla in particolare, piccoli dettagli tra cui il wifi che non ha funzionato bene durante il soggiorno (non dipendente dal proprietario).

Very nice place, a traditional stone house, quiet place. The host was very nice, always ready to help

Nothing

Two toilet and bath Washing machine Nice chalet frame, cosy indoors Parking 100 m away Beutiful surroundings Beautiful town with so many helpful and kind people in shops and restaurantsNeeds a bit more attention from owners

We arrived a Chalet Cretaz without heating, 8 degrees indoor, no warm water, main gas switched offContacting Massimo by telephone led to some trials to turn on the different facilities eventually with help from a local friend of Massimo arriving the chalet on-site to get some of these things done. That was off course very disappointing and probably not for everyone to waste time negotiating solutions and put on all wollen underwear to sleep the night through in a  cold house. Next morning warm water was running but it took the day to proper heating of the stone house, but from then everything worked out fine So upon this arrival we made an agreement with Massimo to compensate us with no local taxes and bedding for free, in return for a good rating, we think that was fair. We will let it be up to booking.com whether this quite serious mistake candidates for a further price reduction. Visiting earlier comments it has actually happened before, so to be safe we recommend contacting Massimo before arrival to make sure everything is up and running. We arrived in temperatures arund zero, probably -15 or so is even more serious if heating is not started in advance Massimos POV in a text message was like "...some times problems arise...thats life...". In our POV and to keep the good ratings we suggest Massimo the following Start with easy things: - Make sure to heat up the house, turn on warm water, gas and cooking electricity, that means everything up and running before arrival of new guests- Dry firewood and some pellets to start it up, that goes for tablets to dishwasher as well, would be a nice gesture as well. Both is now at hand by us for the coming guests - Massimo asked us to count what was missing overall when we asked for more cups than the five at hand. We suggest this is Massimos responsibility on beforehand to see nothing is missing.

Very nice building, full of character. Delightful lounge with a working fire place. Nice location. Free carpark albeit a short walk from the Chalet.

The video posted on WhatsApp only showed part of the way to the Chalet. No information folder eg using the oven (requires opening the gas supply valve on the wall), no info about local services like shops. This information is standard in all other properties I have been renting over many years including 1 in Valtournenche I rented in January. The property was dirty: back splash was greasy as were the pots that smelled of old oil. Tumble dryer is not working. There is no vacuum cleaner or dustpan and brush! Bunk beds in bedroom 3 uncomfortable.