SALT LIPS - Azores Surf Experience

Lo que más nos gustó, sin duda, fue el maravilloso desayuno que nos prepararon, con mucho detalle y todo bien organizado en la zona de la terraza. No hacía buen tiempo, pero si lo hace también cuenta con una piscina y zona de jardín muy aprovechable. Su personal muy joven y amable.

Lo que menos nos gustó fue la ubicación del apartamento. No disponíamos de coche propio, por lo que para llegar desde el aeropuerto cogimos un taxi (que no tardó mucho en llegar) y para ir al centro tuvimos que andar bastante para encontrar una parada de autobús.

Unglaublich nettes Personal, super leckeres Essen und ein nett eingerichtetes Haus mit tollen Angeboten auch abgesehen vom Surfen. ☺️

Wir sind als Pärchen angereist und hatten ein Zimmer mit eigenem Badezimmer gebucht. Leider war das Badezimmer kein gesonderter Raum sonder hinter einer Wand im Schlafzimmer und das auch noch ohne Tür oder andere Abtrennung was die Privatsphäre SEHR einschränkt. Durch eben genanntes Problem war der Raum immer feucht und alles hat sich klamm angefühlt.

Freundlich, herzlich, unkompliziert!

+ Absolutely gorgeous that all guests eat at one table in the same time for breakfast (apparently there are shared dinners as well); from other guests I have learnt about the daily trips to different parts of the island (paid) and other half of the day you have a free surf class- I would have loved to know that from the staff during check in as then I would have planned my day accordingly! + yoga equipment available to be used + swimming pool, hammock etc. outside as well.

-Check-in experience was poor – waited over 30 minutes outside as staff (Eva) was partying and didn't hear the bell. When finally let in, was handed the key with a dismissive “You stay for one night yes? So I don’t have to explain anything. Breakfast is 8:30.” No warm welcome, very surprising for a place rated 9.2. - Breakfast confusion – arrived at 8:30 with no explanation of how it worked. Staff seemed too tired from the night before to greet anyone and explain that they are preparing a special dish for breakfast. No question asked about allergens either. - Noisy room – thin windows let in traffic noise all night; no blackout curtain, so headlights lit up the room constantly. - In bad weather room is really cold and humid- small heating is provided but with those thin windows it is still cold. - Lack of communication – only found out from other guests that there are daily paid trips, free surfing classes, and social dinners. None of this was explained at check-in. -Feels like a hostel at hotel prices – loved the concept and the guests, but the staff’s attitude and overall experience didn’t match the price tag.