Unho Tulum

Spacieux, bonne literie, gentillesse du service

L’accès, manque de présence à l’accueil.

La surveillance 24/24 le café offert et prêt le matin à la réception

On a dû attendre notre chambre. La toilette du roof top n’était pas propre et pas de papier

Everything

Nothing

The whole apartment house was very stylish, nicely designed with style. Spacious room with private little pool on our deck (we did not use it). There was parking outside the apartment. Stable wifi. Easy communication with the owner via WhatsApp.

Everything in the room was visibly wear and tear. The function of things was limited. The cleaning level was low, we found chips on the carpet, the bathroom was kind of sticky, old food left in the refrigerator from previous guest...we had technical issue with the tap but the owner was able to fix it the other day. Design is corresponding with profile pictures when it was new, unfortunately it is not maintained well. If you do not have own car, it is far from the town and expect costs for taxi (do not let the owner order the taxi, you will pay unreasonable rate), get taxi on the street (after 10minures walk you get in main road where are some taxis). It is a bit dark and dirty neighborhood, but we felt safe. For us it was disappointment