Hotel Universal by Maxi Hoteles

Location wise this hotel is almost perfect. It is the reason why I have stayed here a couple of times. That and the price. The rooms are big enough, but they usually come with some (minor) issue. The beds are generally great. There are extra blankets and pillows if you want. It is is clean and the cleaning staff does a very good job. The personnel overall is very good. My 8/10 is probably too high, but I have always liked this hotel and if they could just fix a few things, I would be even happier.

Internet on the top floor (restaurant /bar) is still a bit shaky. It was the same last year. And since it should take them 5min to fix I see that as pretty big negative. Previous stay at the hotel the door to the toilet was broken. Another time the shower head was broken. And this time the toilet was so nestled in there I could barely fit - if I had been a bigger man I would have needed to change rooms. This is a good place to stay if you want to save a bit of money and still live in the absolute center and you get good service with clean rooms. But if you are looking for that little extra, than this does not have it. The thing is most of the stuff is easy (and cheap) to fix. So I hope the owners read this because fix the entrance/lobby and upgrade the launch-room and make it look nicer and more hotel-like, upgrade your shower shower heads so you both save water and make the stay better for your guests, upgrade the internet across the whole building. And suddenly you have a much greater profile which will give you much better grades. And if you change the doors/locks to also block out more noise, brilliant. Then I will never stay at another hotel in Granada.

It’s a nice place to spend some days in Granada. No fuss no drama. The water pressure made a hot shower the highlight of the day.

Nothing to dislike for the price tag.

Good location close to everything. Staff was very friendly and accommodating. Room was comfortable.

Would be nice to have more options for breakfast, including some fruit, yogurt.

Breakfast was good and location great. Beds were comfortable.

Silly things like lack of power points in the room. Asked for a double and got two singles pushed together. Power in the room only worked with the only key card received, so the aircon and fridge were off when not in the room. No tea and coffee making facilities in the room. If you drive please don’t miss the lay-by on either side of the road by the hotel to park and unload cases. We did and it took 30 minutes in the traffic to get around again! Niggles!