Hotel in Bacalar
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Hotel Sur Bacalar has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 4-star hotel offers room service, a concierge service and free WiFi.
Amenities at Hotel Sur Bacalar
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Bar
Spa
WiFi/Internet
Garden
Family friendly
Smoking allowed
Safe
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Bacalar
Available Rooms
Ratings and reviews
100% verified reviews8.0 / 10.0Excellent·Apr 2026
Location is good and offers off street parking. The breakfast was better than average.
Room in separate building was ok, but needs renovation
10.0 / 10.0Outstanding·Apr 2026
Great location & really good restaurant attached to property
9.0 / 10.0Outstanding·Apr 2026
Great spot as far as walking the area.
Close to restaurants and the main town.
Breakfast was very good next door.
Not close for buying groceries.
6.0 / 10.0Average·Oct 2025
The location is great. Close to a square with restaurants and food carts. The town really lives there, so you’re close to all the fun. The breakfast options were great, especially the wrapped sandwich.
Unfortunately there were some things we didn’t like. For starters, the breakfast is included, but you have to pay for a cappuccino. You can only get an americano or tea and water. Anything else you need to pay for. You also don’t get any discount, you need to pay for everything you add. When we arrived, the included breakfast also wasn’t mentioned by the staff, I happened to look it up in the booking so I knew, but I had so ask about it myself. We also broke a glass by accident which we had to pay for. If you pay over 4000 pesos, a broken glass feels like it should be included since accidents happen. All of this made it seem like the price was fairly high compared to what you get. Furthermore, the room doesn’t get cleaned everyday, which I think for the price could also be included. Overall the stay was fine, but not amazing.
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Top rated by guests
8.8Excellent
(917 Ratings)
"Great location & really good restaurant attached to property"
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