PORT INN Hotel

It’s at the Airport so it’s convenient for a few hours sleep between flights. Some simple cosmetics and toothbrush - convenient.

Nobody answered my messages with questions about check- in. There was no information how to call the staff ( we arrived at 2am). We had to go from door to door and call searching for someone to give us the keys ( the lady was sleeping and didn’t hear us). The carpet was very dirty. No night lamps only very strong halogen cieling light ( no way to go to the bathroom without waking the other person in the room).

The hotel is actually in the airport building, although you still need to go outside to get into it. This is a no thrills place to sleep before/after the flight - you sleep and you go. Room was clean.

Super location, friendly staff,

Feeling good

It's on the airport grounds, and there's an excellent cafe at the departure level at the Astana airport.

Difficult to find. Staff not very helpful. The lady at the front desk spoke no English at all. We had to communicate via Google translator and my fiancée, who spoke to her on the phone on my behalf, had to explain and plead for me to be allowed to check in early, when they had plenty of rooms available. I attempted to check in at 10:30 am. I had send a message to the property the day before, asking for an early check in. No one read my message and I was charged an 18,000 Tenge surcharge for checking in 3.5 hours before 2:00 pm. But, I had been traveling for two days straight, including 1 layover of 8 hours in NYC and one of 10 hours in Warsaw. I wanted to lay down and shower. Only that the shower pressure was barely more than a trickle.