Aiden by Best Western Clermont-Ferrand Hotel & Spa
Top rated by guests





8.3Excellent
(2,329 Ratings)
"Great locational ,great hospitality, staff was very supportive and helpful, they went out of their way in answering all my queries. Lovely experience 😊"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Located in Clermont-Ferrand and with Clermont-Ferrand Train Station reachable within a 10-minute walk, Aiden by Best Western Clermont-Ferrand Hotel & Spa has a restaurant, non-smoking rooms, free WiFi throughout the property and a bar.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(2,329 Ratings)
"Great locational ,great hospitality, staff was very supportive and helpful, they went out of their way in answering all my queries. Lovely experience 😊"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Great locational ,great hospitality, staff was very supportive and helpful, they went out of their way in answering all my queries. Lovely experience 😊
8.0 / 10.0
A good location for an overnight pit stop as we travelled across France. On-site parking.
Had a service station feel about it. Nothing exceptional, just adequate. Cooking smells in the air from our 4th floor room.
10.0 / 10.0
Lovely spacious room on 6th floor....good views of the area.
Comfortable bed, good shower and toiletries. Friendly helpful staff. Wide choice at breakfast. Welcome drink.
Tram stop just few places from the hotel.
9.0 / 10.0
This is the second Aiden Hotel near a train station I stayed at on this trip. They each were unique, trying to meet the needs of train travelers, working professionals, and other guests. This one tried to put everything in the lobby. A co-working area. The restaurant demarcated by a rope. Staff eating area. Breakfast area. It is unusual but it seemed to work. Partly because their staff has been trained well and are professional and efficient. And they have been taught to smile. They make everything more pleasant. It is about a ten minute walk to the train station. But the sidewalks are rough and patched asphalt which is challenging for rolling luggage. The breakfast was very good. The dinner in the lobby restaurant seating area was also very good. There is a bar in the lobby area also and again it was well run. They are able to meet the needs of the older train travelers who show up at 6:31 for breakfast and the remote workers who meet for hours at the long table in the lobby to "work".
There is a significant problem with this hotel. Even though they offer expensive paid parking there is nowhere to park at the hotel when you arrive to check in and unload. You have to hope there is an open spot nearby at the curb. And since you don't know that when you arrive the first time you may end up going around a long busy confusing loop of one way streets to come back around to take any street parking spot within a block or two before you get back to the hotel. They have blocked off a small parking lot at the hotel which could work for temporary check-in parking. This can be very frustrating. Especially if you have driven any distance to get there and are tired.
7.0 / 10.0
Nice modern hotel
Could not get food after a certain time and not close to food outlets
8.0 / 10.0
Stylish and clean
Access to the pool but have to pay and under 12s not allowed. Breakfast service was poor - tables weren’t being cleaned and food slow to be replenished. Had to ask the waitress a couple of times.
Also no bar snacks which seemed odd. Little things but expect more from a 4 star.
7.0 / 10.0
Very clean and comfortable rooms
I cannot believe how incredibly rude the staff is here, we checked in at night after driving with two children for a very long time, we were booked in a room with one bed for four of us. I initially went downstairs to ask for extra bed sheets and pillow (we would just make it work) to my surprise all the sudden the same lady who checked us in said "I don't speak English " and started laughing. So unprofessional, but when checking us in she spoke english and even offered us to pay for breakfast. Not until I told her I have other citizenships besides English did she even attempt to solve our situation. We ended up switching to a room that had a pull out sofa for our children, after unneeded stress.Regardless so rude so unprofessional, very dissatisfied and disappointed.
10.0 / 10.0
It had a really cool chilled feel to it. And also underground car park.
Nothing to dislike.
8.0 / 10.0
They were extremely nice
The elevator and hallways needs some updating
10.0 / 10.0
Personal top, very frendly super helpfull
every was ok
8.0 / 10.0
Hotel staff was lovely.
Rooms comfy and clean, as expected.
Breakfast was beautiful.
Not a city to stroll around with family.
Hotel has a parking, use it.
9.0 / 10.0
Good location, nice stuff and good breakfast
9.0 / 10.0
Attractive clean and well equipped room in a good location
No concerns
9.0 / 10.0
Lovely stop over hotel ! Weren’t going to eat there but couldn’t find anywhere else and ended up having dinner there - it was excellent! Highly recommend it !
9.0 / 10.0
Very helpful
Staff
Had to pay for parking and possible more food options at dinner would have been good
8.0 / 10.0
Well decorated and comfortable room. Very light and friendly. The kids got a cute goodie bag and we could park the car and charge overnight very easily! The food was great as well! Perfect for a lazy stop on our way to the south.
The garage was a bit tricky to navigate and the location wasn’t very exciting which was fine for our purpose but not for a prolonged stay.
8.0 / 10.0
Good bed and breakfast. Location is good if you are traveling down France towards French Riviera, avoiding Paris and want a place to stay overnight. Good location if you want a stop over and want to drive over the Millau Viaduct the following day.
9.0 / 10.0
Very kind staff, modern facilities. Quiet and clean room and a very good and large choice at breakfast.
Additional car park
9.0 / 10.0
staff were very friendly and always helping
nothing
8.0 / 10.0
Clean and fresh
7.0 / 10.0
The staff were extremely helpful and the food was good.
There was a terrace area to sit out but overlooked the car park.
We were expecting a pool/spa facility- maybe we misread but it wasn’t clear in the description.
There was some work being carried out and we could hear this from our room, it was noisy but did die down later into the evening.
The room was a Comfort Room but there was very little space to get out of bed.
The shower was slippery so not suitable for disabled guest.
10.0 / 10.0
The hotel felt brand new. Reception decor was modern and bright with a relaxing bar to match. Cocktails at the bar were excellent. Rooms were clean, immaculate and well equipped. When we arrived we asked for a room with a bath which they moved us to without hesitation. Location was a stones throw from a tram which took us right into the city centre. Delicious homemade(?) yoghurts at breakfast, amongst other tasty treats.
10.0 / 10.0
Good comfortable rooms, easy walk to the centre. The staff were great, and the dinner is amazing.
all good
7.0 / 10.0
Staff at reception and restaurant was extremely friendly. Everything was really clean. Meal at the restaurant was nice. Good value for money, with “extras” totally affordable compared to other places (pet, parking, etc.).
Room was a bit small. Located right in front of the fire station (can be noisy).
7.0 / 10.0
A short tram ride away from the center of town. Staff is friendly and professional and plenty of parking available (though costs around 12 EUR a night). For families, it's a walking distance from the Michelin Museum which is well worth a visit.
Quality of rooms is inconsistent. Spent two separate nights and the 1st night we were in a modern/renovated room that was a bit small. The 2nd night we were in a larger room but the furniture/bathroom was a bit rundown.
8.0 / 10.0
very nice modern hotel!
7.0 / 10.0
Friendly staff
Good breakfast
Good location
Wifi is good
Less variety in breakfast
No Foreign currency exchange
Dinner room service less options in menu
10.0 / 10.0
Extremely helpful staffon front desk.
Accommodated all our needs when travelling with a wheelchair.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Aiden by Best Western Clermont-Ferrand Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Aiden by Best Western Clermont-Ferrand Hotel & Spa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Aiden by Best Western Clermont-Ferrand Hotel & Spa?
We found 27 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
