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Hotel Untertor by Maier - Self-Check-in

Bed, Photo of the whole room, Bedroom

Photo of the whole room, Bedroom

Photo of the whole room, Bedroom

Photo of the whole room, Bedroom

Bed, Photo of the whole room, Bedroom

7.5Good

(630 Ratings)

"Easy check in"

Verified guest

Don't miss out! Price and availability may change

7.5 / 10.0

Good(630 Ratings)

Hotel in Appenzell Innerrhoden, Switzerland

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, TV and more

About this hotel

Offering free WiFi, Hotel Untertor by Maier - Self-Check-in offers accommodations in Altstätten, 16 miles from Olma Messen St. Gallen and 18 miles from Casino Bregenz.

Amenities at Hotel Untertor by Maier - Self-Check-in

Pets allowed

Internet / Wifi

TV

Family friendly

Map of Appenzell Innerrhoden, Switzerland

city location on map

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.5Good

(630 Ratings)

"Easy check in"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.5 / 10.0

Good(630 Ratings)

Hotel in Appenzell Innerrhoden, Switzerland

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, TV and more

Map of Appenzell Innerrhoden, Switzerland

city location on map

Available Rooms

About this hotel

Offering free WiFi, Hotel Untertor by Maier - Self-Check-in offers accommodations in Altstätten, 16 miles from Olma Messen St. Gallen and 18 miles from Casino Bregenz.

Amenities

Pets allowed

Internet / Wifi

TV

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.5 / 10.0

Good(630 Ratings)

100% verified reviews

1.0 / 10.0

It's a shame that the hotel owner is only concerned with his own income and doesn't care about the people.

location

Unfortunately, I was left with a very unpleasant experience after staying at this hotel. I tried to get into my room until 2:00 a.m. The card wouldn't activate, and the lock on my door didn't work. The woman and man on the 24-hour support line were irritated by my requests for help at night. I explained to the man several times that the door wasn't working, but he shouted and accused me of not understanding him, and then hung up on me. By 2:00 a.m., they offered me a hotel to stay the night at, a 20-minute drive away, which was completely impossible at night since I didn't have a car. As a result, the problem remained unresolved that night, and I had to spend the night in a friend's room (fortunately, not on the street). This kind of behavior towards customers is unacceptable, and I demanded compensation for moral and material damages. They told me it was hard to hear and I felt like they were being rude. I never saw a single hotel employee. I only sent messages to Booking.com. Luckily, a friend of mine arrived and explained my difficulties to the operators that morning. Not only did they refuse to refund me for the night of problems I had when I didn't sleep in the room, but they also refused to compensate me for moral and material damages! On top of that, the room smelled terribly, and there was no heat in the bathroom; it was as cold as a basement.

6.0 / 10.0

Good location, terrible checkin process

Very good location!

Single rooms are very very small. The checkin process is VERY confusing: please improve this. I made 1 reservation with 2 rooms and apparently had to filling 2 checkin forms and this was not correctly explained. Self-checkin is nice, but not this way. Explain it better before checking in (IN ENGLISH PLEASE) and have clear instructions (better than you have now) present at the checkin hall.

5.0 / 10.0

Stayed to watch a game in st gallen for one night it was fine

Location is fine and walkable from the station. The bus runs right by it

Getting in to the hotel could be clearer

9.0 / 10.0

Cute stay in attic room

Kind of cute in the attic

A little hot after a hot day , but the windows opened and it cooled somewhat overnight .

4.0 / 10.0

Problematic

Bookin process very complicated and poor. Needed to call 4 times in front of the entry Nobody available…. Check-in was made before in-time like expected from Hotel, but at the entry nothing good… Then the room was not ready for me I tried 3 more rooms with someone from personal during multiple calls. Need to improve please. Thanks for your efforts, but it was definitely bad.

7.0 / 10.0

Good

Place

Hot room in the summer . No fans . We needed to open the windows and it was noisy outside in the night .

2.0 / 10.0

Very poor

Elevator didn't work. I understand it hasn't worked for a long time. Stairs are narrow and difficult. To carry luggage to the third floor was very difficult. No information about breakfast. No staff in sight anywhere.

8.0 / 10.0

Very good

the breakfast and the smiling face of the staff are very good

7.0 / 10.0

Recommended for budget stay

Property is located centrally

Didn’t have an iron in the facility. Also, it was very noisy during night due to some activities going on in the street below.

8.0 / 10.0

A great little find in a the centre of a lovely town. Great value for money and no-frills stay.

This hotel is in a great location and has a nice feel. The self check in is easy and convenient and the hotel provides good information about parking etc. and a good breakfast which is included.

The single room is very tiny and would be hot in the summer. Being in the centre of town you will hear people and church bells. The windows block the noise out perfectly, but its something to be aware of.

9.0 / 10.0

Safe bike storage and work area.

Safe, secure bike storage in their “veloraum”, complete with tools, floor pump, chain lube and workstand! Outstanding!

Not a great fan of the self-check-in, but the price was right.

9.0 / 10.0

Great little boutique hotel in the center of a fabulous old town.

Breakfast was nice, lots of choice and a plenty of time to go and eat. I love the location in the centre of town. I stayed in a double room by myself so I had plenty of room. Self-check was easy for me.

There was a bit of a smell in the hallway but it was gone the next day.

10.0 / 10.0

Exceptional

Easy check in

8.0 / 10.0

nice, comfortable self service hotel

nicely done hotel project in historic building, good beds, clean rooms, easy self check in / out.

10.0 / 10.0

Exceptional

Beutiful hotel is in the center of town. Nice place, near Clock Tower, very clean, with plesent aroma smell in coridors, rooms, towells. Good breakfast, coffee-mashine awalable around a clock.. Good internet connection, so it was possible to work online. Good place to stay. I stay more than a week.

9.0 / 10.0

Superb

I like staying in this hotel, it was clean, authentic, very nice place in the center of town, a good breakfast. I stay for 5 days and it is great. I would recommend to stay there.

1.0 / 10.0

Very poor experience.

Nothing. We stayed in 35 accommodations, all 3 or 4 star, on this trip, and this was the worst.

The self-checkin might be OK when it works, but it didn't for us. It took 3 tries and help from a room cleaner who just happened to be nearby, and who opened the machine to unjam it before we got a key. In the process we had to call a number twice, the machine charged our card twice, and it took months and a lot of communication to get a refund for the second charge. The room was tiny - we had to live out of our suitcases on the floor for lack of furniture. A very poor value, and it is hard to see how this hotel rates 3 stars. I would call it one star. This ruined our stay in Alstatten.

6.0 / 10.0

We enjoyed the stay except for the room roof

We enjoyed the breakfast.

The room roof hit our heads a lot.

6.0 / 10.0

ok for a short stay

single room: no desk, no chair, no clothes hooks at all!

1.0 / 10.0

Bad

the convenient location very close to the busstop and the friendly young man who gave me the key. die gute lage nahe bushaltestelle und der freundliche junge mann der mir den schlüssel gegeben hat.

it was by far the worst place i have ever stayed at. and even the comparatively cheep price was a rip off considering what i was offered. the lamp above the bed didnt have a lightbulb, the televivision didn’t work, the minibar was useless because empty and in the bathroom there was a small bottle of showergel that had already been opened. in the morning i had no possibility to make myself a cup of tea. as there was nothing to heat some water in. besides the stove didnt work. you may want to consider putting a bit more love and warmth in to the place.

10.0 / 10.0

Exceptional

Convenient, spacious room in historic building and surrounding

Everything was okay

5.0 / 10.0

Wegen eines familiären Todesfalls, da ist man nicht so aufgestellt wie auf einer Ferienreise

Die Lage ist sehr gut. Parkhaus daneben. (Frostnacht!Wollten keine Scheiben kratzen am nächsten Morgen))Gleich in der Altstadt. Nachts in ruhiger Strasse gelegen.Diverse Pizzerien hatten offen.

Obwohl es nachts um 0°C oder knapp darunter war, funktionierte die Heizung im Bad gar nicht. Der Knopf war auf 4-5 gestellt, der Heizkörper jedoch eiskalt. Im Zimmer funktionierte die Heizung neben dem Bett.(Deshalb meine Bewertung "Passable" konnte die Dusche früh morgens nicht benutzen im ungeheizten Bad. Es fehlt ein Tisch mit Beinen (wofür es in dem Einzelzimmer noch Platz hätte.) Auf den zwei kleinen Beistelltischchen, eines mit einer Kapselkaffeemaschine, eines mit der Nachttischlampe, kann man nichts schreiben ,da zu niedrig. Enttäuschend auch, dass es kein Frühstück mehr gibt. Im Februar 2023 bekam man noch ein self-Service Frühstück. Es gibt jedoch wenige Minuten entfernt das Café Gantenbein, welches auch am Sonntagmorgen ab 8:00h offen hat und ein grosses Angebot bietet.(Unter der Woche ab 7:30h) Bei einem Self-Check-in Hotel sieht man halt kein Personal... was sollte ich da ankreuzen?

7.0 / 10.0

On y reviendra probablement un jour, mais avec un chauffage ;-)

Emplacement dans la vieille ville, cachet, propreté de la chambre, prix, machine à café! Sympa

Pas de chauffage... Difficulté à faire le chek in

8.0 / 10.0

Gerne wieder.

Gute Lage Sehr sauber.

7.0 / 10.0

Gute Unterkunft für eine Nacht.

Das Zimmer mit Schlafsofa und die zentrale Lage haben uns gefallen. Wegen Self-Check-in kann ich keine Angaben zum Personal machen.

Eine Ständerlampe beim Schlafsofa damit eine Person noch lesen und die andere bei nicht viel Licht im Bett nebenan schlafen kann

7.0 / 10.0

Qualche giorno in famiglia

La camera era molto grande e bella.

Nella camera non c’era l’aria condizionata e siamo stati ad agosto ed era veramente molto molto caldo nella stanza. Aprendo le finestre c’è un bar /ristorante dunque si sente un pó di casino

10.0 / 10.0

Alles perfekt

Super Kommunikation und das Zimmer ist sehr sauber!

8.0 / 10.0

Una notte di passaggio, la camera singola piccola ma con tutto il necessario.

Posizione

Nulla

7.0 / 10.0

Für diesen Preis völlig okay :)

Das Zimmer war sauber und mit dem nötigstens ausgestattet, was man brauchte. Der selbständige Check-In und Check-Out war sehr unkompliziert und einfach.

Das Zimmer war nicht wie auf den Bildern dargestellt und deutlich kleiner als erwartet. Es war nicht geheizt und daher eher zu kalt, zudem hat der Radiator leider nicht funktioniert.

7.0 / 10.0

Okay

Leider waren d. Sahnepäckchen d. Kaffeemaschine bereits länger abgelaufen

9.0 / 10.0

Passt!

Gutes Preis-Leistungsverhältnis.

Leider kein Parkplatz am Haus.

6.0 / 10.0

Für eine Nacht reicht es vollkommen

Es hat etwas nach Zigarette Rauch gerochen, nur das grosse Deckenlicht, für eine Nachtischablage müsste das kleine Kaffeetischli selber ans Bett gestellt werden. Sonst sauber (alte Flecken auf Spannteppich)

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