Bunratty Castle Gardens Home

The location

The shower in one of the upstairs bathrooms was leaking down onto the table whilst having dinner. The beds were not comfortable at all. The bathroom taps kept leaking. The whole house is in need of a complete upgrade. No lights over back or front door. The pictures in the booking is not the house we were in. Also I think the additional charge for the dogs of €80 was bit much as they wasn't even as much as an enclosed garden as per the picture or a simple water dish for them. I have stayed in holiday homes before with my two little dogs and no additional fees were charged. The fact it had to be paid in cash on arrival was also strange. The only positive outcome of this trip was the lady that met us at the house was super friendly. Unfortunately myself or my family will not be returning and would advise against it for other family or friends asking us. Didn't think it was worth the money to be honest. The area in which these houses are in is in need of a upgrade all round.

The area

The location was great. Parking was free and close to the cottege. The facilities were good. The beds were very confotable. The cottege had extra places: small garden, living room, dinig place. It was great location to visit country.

The host sent 2 phone number: for problem and for chech in. We texted exact arriving time and nobody waiting for me. The reception was closed. Phones did not answered. We tried to call them for 1 hour!!!! We were very anxcious. Then 1 hour lated call me back and said the cottege number. It had been opened. Nobody presented the cottege and the surounding. We had no problem, but I am sure nobody helped us in this case.

We shouldn't have to undo the beds for the price we paid.

It was a lovely location and clean on arrival

Convenient location for the purpose of our stay. Easy access to Limerick city. Nice pubs and eateries near by. Lots of space in the house. Host was very helpful and resolved complaints that we had. Lots of hot water and central heating, when needed.

Cleanliness of property. Attention to detail required with the cleanliness of the property. The floors on arrival looked clean but were sticky to walk on. The communal areas (sitting room, dining area, bathrooms) were clean and dust free, however there was a lot of dust lying on and in furniture, wardrobes, drawers in bedrooms. The kitchen needs to be updated. One ring on hob did not work. The outside of the kitchen presses as well as handles on presses were greasy to the touch. The oven trays were not washed. Cleaning utensils under the sink were not fit for purpose. One teatowel for a five day stay. Dishwasher provided but no dishwasher tablets. No provision of cleaning products. On arrival the TV did not work, sash windows could not be opened. Heat of the day drew ants into the house via the patio back doors. Only one bin for all rubbish - consideration needs to be given to the provision of separate bins... general waste, recycling waste and compost waste. A couple of bedroom windows require attention relating to handles.

Great location, nice and quiet. Right beside castle.perfect for families although avoid JP clarkes across road very rude on arrival we didn't stay. Host answered questions in very timely manner although I would have expected to meet them on arrival but we didn't. But Any problems we had she was very responsive and accommodating. A lovely place to stay

Showers bit grubby. TV better suited in corner. Too high up on wall. Being asked to strip beds before leaving, assist with cleaning although cleaning was included In price. Being told we could get charged more cleaning fee if not done. No brush to sweep floors but we left it very clean.

Comfortable, lots of space

Warm welcome from Kiren and prompt check in/out. Kitchen and utilities were suitable for our needs. We were allowed to bring our 2 pets and local area was suitable for exercise. Location was very close to local amenities.

Flies were an ongoing problem, but, to be fair this was due to the local envirnoment and fly spray was provided.

There was very little to like. I've traveled quite a bit and this was subpar

Cleanliness was seriously lacking, run down property, not safe for children. Cars driven everywhere, even in areas clearly marked not to. Questionable night time behaviors of other tenants.

location family live in Bunratty & Clare

property poorly maintained immersion heater shaking threw night pipes rattling. reported this was rudely told tough phone conversation basically tough even tho we had to wait for water heat up - after work to wait in turns 6 men unable get good nights sleep if left on like a earth quake was over heating. we had gas safe plumber engineer there . was still ignored this could of also caused serious injury we are regular visitors be going to stay else we’re

The vicinity is quite good and pleasant people around.

The apartment, there were spider webs everywhere, mattress uncomfortable with springs very obvious, dirty and covered with protector. TV not working for the duration of our stay (4days). It is not a good value for money. Never recommending it for anyone.

Good location , castle , restaurant s , Bars

kitchen and showers need update ,

I like the facilities, quitness and comfort zone

Nothing

The location was the only thing to like about this property

Where to start… avoid, avoid, avoid. The host never meets you, the keys are left on the mantle inside the house, I had to text the host to find out how to collect (even though the host advised me they would contact me to let me know how to get the keys). When we arrived, we sat down to put on the tv as we had just had a 3 hour drive, surprise, the tv does not work. We contacted the host who advised that the tv was down for the whole of Bunratty and should be sorted on Monday (this was not the case as we asked around numerous other people, further it was an aerial tv so could not be down for the whole village!). Monday came and went and the TV was still not working. The beds in the house are shocking, you would be better off sleeping on the floor (that is if they changed the carpets, which were so stained in each room). The biggest issue we had was with the shower in the downstairs toilet, the shower starts off warm and all of a sudden is cold, then scalding hot (without you having changed the temperature). My back got burnt as I could not get out of the shower when the water went scalding (there are no handles on the inside of the shower door to open from the inside). I contacted the host who couldn’t have cared less that I got burnt and was advised that maintenance would be around tomorrow. I subsequently received a text the following day to advise that maintenance found no issue with the shower (all they did was turn down the power in the shower, which by the way was only a trickle at even the best of power). I tried the shower again at full power and low and behold, the same issue, cold then scalding then back to cold again ( this continued if you left the shower at max power no matter the temperature). The only decent shower in the house had a blocked drain! Also the fire blanket had not been serviced in over 3 years. Do yourself a favour and stay anywhere but here.

House was good.

Not much actives for teenagers

Location was great, the house was so clean & spacious, Kiran & family were so welcoming