FINOA Residential Suite Asakusa/Oshiage Skytree

附近很多便利商店

網路會斷斷續續的

Everything. Spacious unit in Tokyo.

Narrow staircase. Main door digital keypad malfunctioned.

Location dark at night. come before dark. we got dropped of via taxi on the wrong street. It was very close but google maps didn't tell taxi the correct place. We found it but just a litte difficult at night.

Beds not too comfortable. Pillows were too flat. NIce to have options on pillows. One of the beds on the first floor felt like you were sleeping on the bottom box frame. Not enough cushioning.

Location near 2 train stations and a grocery/department store.

We stayed for 27 nights. We asked for a late check out. They refused. We checked to see if anyone was staying the night we were leaving -nobody booked that night. We even told them we checked to see if anybody booked that night - they still refused. Not very accommodating for guests that stayed 27 nights. Here is their final response to our request: Thank you very much for your message, and for staying with us for the past 27 nights. We truly appreciate your suggestion regarding rescheduling the housekeeping service and understand how helpful a later departure would be given your evening flight. After careful review, we regret to inform you that we are unable to accommodate a late check-out on July 13. Regardless of the current reservation status shown online, the property must remain available for operational reasons, including cleaning, maintenance, inspections, and preparation for potential upcoming bookings. As a result, we are unable to postpone the housekeeping schedule or extend the check-out time beyond our standard check-out time of 10:00 AM. We sincerely apologize that we are unable to meet your request, especially after your extended stay with us. We understand this may be disappointing and appreciate your kind understanding. Thank you once again for choosing our property. It has been our pleasure to host you, and we wish you a safe and pleasant journey home. Warm regards, Customer Support Desk We asked about trash pickup since we were styaing for 27 nights. Here is their response: I understand your concern regarding trash accumulation during your month-long stay. Standard policy is that we don't provide mid-stay trash collection services. If the indoor bins become full, we kindly ask you to use the "trash stocker" (storage box) at the property or the nearby designated municipal garbage collection area. You can find replacement trash bags in the storage area for your convenience.