Doola River Edge

Excellent experience! The staff were extremely helpful, the food was good, and the gardens and outdoor areas were exceptionally well maintained and beautiful. The pool area was great, and the children's playground made the experience even better for families with kids. We booked our safari through the hotel, and everything went really smoothly. The prices were also very reasonable.

The room and bathroom could benefit from some improvements, such as minor touch-ups to the paintwork and replacing some furniture that is showing signs of wear. However, overall, everything was good.

It’s hard to put into words just how kind and welcoming the hotel staff were. From the moment we arrived until we left, I noticed little thoughtful gestures that made us feel truly cared for. Everyone, from the manager to the housekeeping staff, helped make our stay feel personal and special. The hotel was more spacious than we expected. The pool was lovely and clean, and there was a small playground that our daughter could enjoy. The location was also perfect for our safari the following day. We took dinner , breakfast and after the safari we came back for lunch as the restaurant was good. The staff was flexible, there was no baby cot available, but the staff were able to set up a small bed in our room for our daughter.

nothing

Huge room, clean, lovely friendly staff and great food. Pool is fantastic and the grounds were beautiful.

Room configuration wasn’t quite right for a family of 4, a single and an extra large double. And not a negative but just be aware it’s out of town so harder to get other food options.

Pool was nice, quiet location near the park. Lots of families staying.

Rooms a little run down and our sink had multiple large, very dirty moldy cracks through it. Very chaotic hotel at times. While they have pool towels, no process on how to actually get one. Staff go looking but don’t come back. Our bill at checkout has multiple food items on it that we did not have, so you have to check carefully. Food is definitely suited for a western palate, with limited flavour but may be appreciated by those not wanting Sri Lankan food/spicy food. They also push you to go to their buffet dinner and breakfasts and don’t encourage food from their à la carte menu.