Villa Sol by Amazing Madeira

Die zweite Woche waren wir mit 8 Personen ,das Haus und der Außenbereich ist groß genug um einen ruhigen Platz zu finden. Auch für 8 Personen ist alles vorhanden vom Handtuch bis zum Geschirr.

Wie schon in der vorigen Bewertung die Poolliegen und der Duschkopf im kleinen Haus sollten erneuert werden.

Unser zweiter Aufenthalt in diesem Haus, wir waren zu zweit und hatten das ganze Haus für uns alleine. Es ist alles vorhanden was man braucht für einen erholsamen Urlaub.

Die Liegen am Pool sollten erneuert werden diese sind fast alle irgendwie defekt. Auch die Brause der Dusche im kleinen Haus könnte einmal erneuert werden.

Great villa, it is massive, huge pool

Beds could be more comfortable

The location was great. The construction nearby caused some inconvenient noise but in the evenings, it was peaceful. You need a car to stay here as it is in the middle of nowhere. The kitchen had a great selection of cooking implements/equipment and we really enjoyed cooking and eating, sitting and enjoying the view. The villa is spacious - bigger than it looks on the photos and the rooms are good sizes. We had booked it as 4 double rooms so we had the bungalow to use as well.

The agent, Margarida, from 'Amazing Madeira' was not at all helpful during our stay. Disappointing as we paid a lot to stay in this villa and it was a special occasion for us so we expected the agents to really take care of us during our stay. Margarida didn't provide proper directions to the property so our airport taxi driver ended up going to the wrong location (there are 2 properties with the same address apparently). Consequently, she made it clear then that she didn't have time to show us around properly as we were late and she had another appointment. She turned on the aircon after I'd asked her how it worked - however later that evening it was operational but not cooling the rooms. I asked her to come and look at it as I wasn't sure it was set to the correct mode but she said it was working when she showed me it and that she didn't have any aircon in her house either! She then told me we would have to wait for a technician to come out so we had no aircon for 5 days which was excruciatingly uncomfortable for my 80 year old mum! I looked all over the villa for some instructions for the aircon as Margarida had told me that they were available but there was no advice on how to operate it. My daughter then discovered that the agent had not set it to the correct mode. I complained about the noise of the construction nearby and was told that it didn't affect the villa as it was not right outside! Of course, the noise travels across the valley more so than if it was directly outside the gate. The pool didn't have a pump or any filtration system so debris just collected in the corners of the floor and it was in a bad state of repair.