Caravansaro Penthouse Polanco





7.1Good
(343 Ratings)
"I liked absolutely everything"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 2 baths
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Caravansaro Penthouse Polanco offers accommodations in Mexico City, a 10-minute walk from Soumaya Museum and 2.1 miles from National Museum of Anthropology.
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Shared living spaces
Laundry services
Key access
Contactless check-in/out
Fire extinguisher
Cleaning products
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
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7.1Good
(343 Ratings)
"I liked absolutely everything"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
we had access to the refrigerator, stove and kitchen so we cooked our meals when we wanted to. the two housekeepers were A+ as were the guardians of the front door downstairs. they all deserved a gold medal which I did give them one of mine.
it was a shared living room and kitchen with the other residents. we would have loved to watch some television there but it was very competitive with the other residents watching something or playing video games. that wasn't really a problem but it was probably the only thing I didn't like.
4.0 / 10.0
The location.
The staff and the treatment.
7.0 / 10.0
I stayed there due to a family emergency and when I booked it didn’t say this was a house or airbnb- I thought I was reserving a hotel. It was very sneaky the way this place was advertised. I won’t trust booking.com again.
I tried to contact the place by phone and email and they never got back. Honestly, on the day I arrived I was scared I got scammed by booking.com and this place. They made me wait like 20 minutes when it was my checking time to let me in and I regretted so much to have paid to stay there. Due to a family emergency I had no time to change my reservation.
4.0 / 10.0
Everthing is good
Bed is not comfortable and pillows.
6.0 / 10.0
location, clean, tv room
only 1 plug in bedroom very asture. bed a bit short.
4.0 / 10.0
the location
wifi
lolita was really nice with us
everything was a mess…for the amount they earn for each room…they should take more care of everything
bathroom was in bad conditions…one of the sinks was broken…the shower had leaks and bits were falling apart in the bath hub
bedroom had the window broken and the bed and pillows were really uncomfortable
in general you can see the owners dont care about the maintenance of the apartment
9.0 / 10.0
location
the door lock of my room didn’t work, so I had to be aware all night
3.0 / 10.0
I like how clean is the flat. The localisation is ok but not the best (far from the metro). I liked the security guard and his kindness.
I didn't like noise.... It was noisy during evening, during in the middle of the night. And if your room is close to the kitchen you can't sleep all night long. Because the women who take care of the apartment wake up early at the morning (6-7 am even during the weekend) and make a lot of noise. It's like an hostel but the price is more expensive than an hostel. Also some furnitures were very old (windows, blanket, sheets,...).
8.0 / 10.0
Excellent location and good price. Friendly hosts and utilities at disposal.
There is a lack of attention to details such as paint maintenance, thorough cleaning, slightly better quality utensils. It took a couple of days to issue the invoice for the accommodation. Other than that, all good.
10.0 / 10.0
I liked absolutely everything
5.0 / 10.0
Location
Bed unpleasant and bad odor, bathroom unclean
7.0 / 10.0
The location is amazing and the beds were comfortable
We were surprised because the apartment is shared so we weren't alone, they have different rooms and they rented all of them and on the page or the booking they didin't mention that and that's not ok.
9.0 / 10.0
Great property, amazing location, amazing hosts.
Getting into the building can be a bit annoying since you have to be buzzed in every time. . Also, shared bathroom can be uncomfortable - depending on who you are.
9.0 / 10.0
Location is great, security of the building and staff was very friendly
the entrance at the beginning
8.0 / 10.0
The facilities where really nice! Also the staff, they are really trying to do their best!
There were some cucaracha. And we are not allowed to go to the roof admire the view.
9.0 / 10.0
The room and the shared spaced were great. Everything was clean and well maintained. Ms Dolores was super kind. Great place to stay and return.
6.0 / 10.0
good location
cleaning stuff is good
too much noisy at night
the wall is extremely thin
the initial contact cant speak English
10.0 / 10.0
Host really attentive to my arrival and any other needs, the apartment really clear and confortable.
9.0 / 10.0
Good value in a good ocation, facilities, very cleaning and friendly staff.
The fortuniture of the bed was slightly old
10.0 / 10.0
The property was spotlessly clean at all times. Every room has it’s own lock so it’s completely secure & there is even a 24/7 security at the main entrance. The kitchen is well equipped & there are many supermarkets & shopping malls within 5-15 minutes waking.
Nothing!
10.0 / 10.0
Staff was super helpful and check in was super easy. Nice view at night
9.0 / 10.0
The location, friendly staff
9.0 / 10.0
the view
the blankets
8.0 / 10.0
Very nice and helpful stuff, beautiful view for a city in the night and fully equipped kitchen.
A bit cold in the bathroms.
7.0 / 10.0
It's located close to several touristic places, well communicated to the city and other places. The view from the windows was actually really nice.
The bed was ok, nothing special, it could be improved for a better experience, after all in most cases is a place that you use only to spend the night.
2.0 / 10.0
Location is good.
I didn’t like the fact that it said I can do my laundry but their dryer was broken. I purchased this place with doing laundry before my flight the following morning. Had I know this, I wouldn’t have booked here. They need to update the site and let people know the dryer is broken! Not happy as I wasn’t able to wash my clothes and that was the sole reason for booking there
3.0 / 10.0
Nice views. The staff was friendly and helpful.
There was supposed to be two showers for two separate areas but one was broken and we all had to share the one shower for like 5 different rooms. The last day, the power went out. Needless to say, I will not return.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this vacation rental has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this vacation rental?
Parking is not specified as an available amenity at Caravansaro Penthouse Polanco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is Caravansaro Penthouse Polanco pet friendly?
Unfortunately, this vacation rental is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Caravansaro Penthouse Polanco?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and shared living spaces.
