Galu Ecolodge - Diani Beach

I love the veiw but the interior were looking old

The service charge isn’t worth it

Super breakfast, lovely pool, sunbeds, restaurant, pool table.

The location,vibe,hospitality

The door 🚪 of the toilet hits the door of the bathroom each time it opens..not much thought was put in setting that up But it’s a minor

The gardening staff does a great a job. The staff at the bar/ restaurant were friendly and attentive. Howev is, the reception staff and the kitchen personnel showed a clear lack of caring and energy. I found them neither hospitable nor accommodating.

I asked for a big spoon for my breakfast smoothie and the response was, we don't have one. Really no normal sized spoons on the entire premises. I had to insist and then a soup spoon magically appeared. Unnecessary and unprofessional. The hotel states breakfast included, but your morning coffee is complimentary only from 7-10 am. And don't expect anything fancy. You get Nescafe or tea bags and hot water. Cappuccino or alike must be paid for... This place is proud to be ecological but the fridge in my room had an ice compartment completely frozen. If you care about the environment, you de-ice the compartment on a regular basis in order to save energy and avoid wasting it. All light switches in my room were sticky and dirty, as if no one had ever cleaned them.