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Rental in Rome - Santa Maria Novella Palace

Bedroom

Living room

Decorative detail

Living room

Bedroom

7.3Good

(135 Ratings)

"It was very clean and comfortable. There were all common things. Good location. Friendly and attentive staff."

Verified guest

Don't miss out! Price and availability may change

7.3 / 10.0

Good(135 Ratings)

Apartment in Florence

2 guests · 3 bedrooms · 2 baths

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this apartment rental

Rental in Rome - Santa Maria Novella Palace offers rooms in Florence near Strozzi Palace and Piazza del Duomo. Popular points of interest nearby include Piazza della Signoria, Cathedral of Santa Maria del Fiore, and Accademia Gallery.

Amenities at Rental in Rome - Santa Maria Novella Palace

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

TV

Family friendly

Map of Florence

city location on map

Nearby attractions

Piazza del Duomo, San Gimignano

Museum of Opera of Saint Maria of Fiore

Bargello National Museum

Oak of the Witches

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.3Good

(135 Ratings)

"It was very clean and comfortable. There were all common things. Good location. Friendly and attentive staff."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.3 / 10.0

Good(135 Ratings)

Apartment in Florence

2 guests · 3 bedrooms · 2 baths

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Map of Florence

city location on map

Nearby attractions

Piazza del Duomo, San Gimignano

Museum of Opera of Saint Maria of Fiore

Bargello National Museum

Oak of the Witches

About this apartment rental

Rental in Rome - Santa Maria Novella Palace offers rooms in Florence near Strozzi Palace and Piazza del Duomo. Popular points of interest nearby include Piazza della Signoria, Cathedral of Santa Maria del Fiore, and Accademia Gallery.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

TV

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.3 / 10.0

Good(135 Ratings)

100% verified reviews

6.0 / 10.0

Place is fine but be aware it is very noisy.

It fit the need to accommodate 5 adults.

Location was very noisy. There was an air conditioning control for 1 room. Bathroom windows need coverings. Dressers are totally unusable and broken. No kitchen linens. Trash was not accessible and some trash was left in the can under the sink. Walls have either blood or bugs on them.

7.0 / 10.0

Better than the reviews I read - large and good for a few days I would say for a large family ( we were 5 pax)

The air con and large rooms

The road noise ( just needs getting used too ) and the electricity tripped a few times ( well explained by host so no drama)

5.0 / 10.0

Decent apartment that works for a short stay.

Size.of the apartment was good.

Dirty, noisy location.

6.0 / 10.0

Close to the train station, spacious apartment

Close to the train station, spacious apartment

Mold in all 3 bathrooms, paper towels were not provided, kitchen towels were not provided.

8.0 / 10.0

Very good

Very spacious

The 3rd bedroom is a twin bed !!!

10.0 / 10.0

Exceeding expectations, we really enjoyed our stay here. I highly recommend this place ❤️

It was very clean and comfortable. There were all common things. Good location. Friendly and attentive staff.

Everything was perfect.

5.0 / 10.0

This is our first time in Florence and if we return it wouldn’t be at this property

Location was 25 minutes away on foot. I didn’t like the location at all as it is near a busy and noisy road. Having 2 small children it kept us all awake.

It looked and sounded great on your website, paying £995 for a 3 night stay seemed reasonable until we got there. On our day of arrival I had been sent an email from the booking agent (Yikey) to inform me that we could go to the apartment anytime after 12. When we arrived the cleaners were there and were not happy about that arrangement. Not my fault for a breakdown in communication! The property needs an update, especially the electrics which kept tripping. No microwave or toaster either which I assumed would be in the property. Noisy and busy road outside which kept some of us awake.

6.0 / 10.0

Unsatisfactory

Space available

No instruction written on any place in the apt. On how to use appliances and air conditioner and how to turn hot water which we did not have for a period of about two of the three days we stayed there. There was no personal contact. I strongly suggest that a person should meet new guests when they arrive to explain how to use the facilities.

10.0 / 10.0

Very good location and convenient

10mins walk from the Train station, there was a grocery store on the ground floodj

none

9.0 / 10.0

Superb

The apartments were wonderful and clean. Our stay was great.

8.0 / 10.0

Very good

Location and has enough space for my family.

Had some issues with the AC and the water heater. They were solved though. Not as clean as pictured.

5.0 / 10.0

Passable

The only thing good about this property is the location.

Host needs faster communication to request. We stay for 3 nights, shower and vanity drain clogged when arrived, water overflow when taking shower, messaged host request for maintenance but did not get fixed 2 days later.

7.0 / 10.0

Good

Location was excellent. Easy to walk into the centre of the city. Host was responsive and helpful.

Located near a busy road. This is not the fault of the apartment, but traffic was heavy and constant.

8.0 / 10.0

Our stay was comfortable, convienent and pleasant. There are also great restaurants within walking distance. I would hig

The apartment was bright and spacious with all the amenities needed to be comfortable. It was in a good location walking distance to the train and buses.

There were structural issues with some of the doors that did not close properly.

7.0 / 10.0

ok

flexibility/willingness to accommodate around a travel circumstance. money couldn’t be refunded for a delayed arrival, losing a day, but couldn’t add a day to the back end either. just threw their hands up and said oh well, it’s not us, it’s the site… pretty unfortunate. otherwise a nice place.

8.0 / 10.0

Very good

it was nicely decorated and multiple floors to have the family together. owner was responsive with difficulty.

it was hard to cross the street because of the street intersection

9.0 / 10.0

Clean, comfortable apartment, but communication with the host was poor.

Directions for getting to the apartment from the rain station were not that helpful. There were no instructions regarding the heat and the hot water.

10.0 / 10.0

Great location, loads of space, well presented!

Spacious and well presented.

Nothing!

8.0 / 10.0

Very good

Cleanliness, things kept in order

Minor things like bath doors not closing properly, and could not be locked from inside

10.0 / 10.0

Exceptional

Beautiful and spacious apartment Located closed to train station..

Elevator would of been a plus....

7.0 / 10.0

Great as a base for a short stay, but not comfortable enough fora longer break

Good location to the centre

Someone to greet on arrival, Some basics missing in apartments

2.0 / 10.0

Very poor

Location was perfect

Sofa Bed is not comfortable. Also not at all suitable for making 2 person sleep on it. It just a casual sofa for may be drawing room hangout(seating) But not for sleeing on it.

8.0 / 10.0

We were so great!!!

Francesca And Giuliana were so kind and helpful! The apartment has a great location, although a little noisy, is so beautiful.

The sofa bed is small for two people. The hot water and the electricity went down sometimes, a little uncomfortable but it’s easy fixed!

3.0 / 10.0

Disappointing

The place is very spacious and the location is ok.

The windows weren't soundproofed at all. We were woken up every morning by very loud traffic. This meant that it wasn't weather proofed either. The living room was a sauna, especially because there's no ac there. The rooms' ac was incredibly loud and didn't cool the room that much, impossible to sleep with on. Impossible to sleep with it off too as the rooms were very hot. The mattresses are old and deformed, especially on the double beds, they were U shaped. The cleanliness was ok, but there was some dust and the walls needed some washing as there were marks of mosquitoes and shoes on them. There were some molde problems near one of the bathrooms, if you are allergic, stay away. There's not lift, if you can't walk up stairs, this is not the place to go to.

6.0 / 10.0

Good location but renovation work and noise spoilt our stay.

Location

The renovation work taking place woke us each morning with the exception of Sunday. We should have been made aware of this, the hammering and drilling meant we did not sleep well whilst at this property.

1.0 / 10.0

Would not recommend.

The flat location proximity is good to the station. Modern looking flat.

Had to wait over an hour for the check in as the cleaning lady was still there. Flat is on the 2nd floor and there is no lift. Had to carry all our luggage up the steps. Floor is dusty. Electricity cuts off very frequently. The main breaker is on the ground floor and had to go downstairs every time the electricity went off to switch it on even at 3.30am in the morning. This happened more than 10 times. We had to not switch on the lights in the evening (used our phone lights instead) or charge our phones sparingly to try not to trip the switch. The cut happened regardless of our efforts. The kettle plug does not even fit in the wall plug. WiFi name was wrong in the info given so had difficulty connecting at the start. The aircon (when it is working) is extremely noisy. Flat is next to a busy road so it is very noisy so opening the windows are not an option. Facilities are minimal.

1.0 / 10.0

hugely frustrating experience and would never stay her or recommend for anyone to stay here!

the beds were comfortable very soft

Well to start with I wasn’t aware we would have to climb three flights of stairs to get our suitcases into the apartment. no elevator! Next, when we got there one of the beds had no bedding on it - no sheets, no pillowcases and there were no extra ones on the property. We tried reaching out to Management, Francesca, about this upon arrival and we got NO response ever! Second, much worse, the electricity would not stay on in the property, we had to go down three flights of stairs every 10 minutes to turn it back on using the main breaker - the people on the main floor told us this electricity issue has been a problem for weeks! cold showers no lights and not able to charge our phones! We tried endlessly to contact Francesca for help and got no response! we FINALLY gave up having no choice and moved to a hotel. thank goodness I think I am getting a refund but it’s going to be 7-12 days apparently before I can be sure if this!

7.0 / 10.0

Good

The apartment was really nice and well located

On booking.com it says that they have luggage storage service but this is only if they don’t have people checking in on the same day you leave the accommodation. The solution they propose is leaving the luggage at the entrance of the building where the apartment is located...

5.0 / 10.0

Mixed views

Beds was comfortable and great location

There was no air con remotes to turn the air con on, tried to contact the people but never replied back to me even when we left the property, floors was dirty had to mop it ourselves, Kitchen tap didn’t work as the cold tap lever was off so when switched on the hot it poured out the cold side, had to fill kettle in bathroom sink Skirting boards was not all in place and was loose

10.0 / 10.0

Exceptional

Location, cleanness, comfortable rooms, comfortable beds, kitchen equipped with all necessary things, also thanks to our host Franchesca for coffee which was in the kitchen for us,

Everything was perfect, only one thing was discomfotable for us, The water in the bathroom during the shower was not always hot, sometimes it's getting cold,

10.0 / 10.0

Warm and Spacious Apartment with Good Location

1. Our host, Nicolo, was very warm, friendly and understanding! We arrived later than expected because the train was delayed slightly. He made sure we were comfortable before leaving and made clear the instructions for check-out, which was super easy. 2. Great location from the train station! We got to our apartment within 10 min, walking. The weather was nice, so it was a good stroll. 3. The unit itself was very spacious with an inviting atmosphere! I felt like I had just walked into my friend's apartment, what with all the inspirational decor and other home accents. The restrooms were clean and the rooms were spacious. Even the closet space was generous. As a nice touch, the towels and toiletries were nicely laid out for guests, which I liked. My whole family felt very comfortable. 4. Gladly, we did not experience noise from neighbors or from the outside. Everything is walking distance in Florence, so as long as you don't have elderly traveling with you, then having a location near the station is a good idea. We felt very safe in our area. We will hopefully come here again soon! We enjoyed it very much.

1. The shower in the master bedroom was a tight fit, but I was still able to maneuver around. I believe the other restroom had a bigger stall. 2. I would have liked a thicker blanket, and the bed was firmer than what I'm used to, but that's okay! 3. This cannot be helped, so it's nothing against the property, but the unit is accessible via stairs only. My grandmother is hard-of-walking, so she struggled to climb. 4. The windows were locked shut. We wanted to see outside, but perhaps there is a reason? I personally like having the windows open, but this did not dampen our stay.

9.0 / 10.0

Piccola fuga in quel di Firenze

Arredamento e struttura

La polvere

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