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Hotel Cristall - Frankfurt City

Top rated by guests

Photo of the whole room

Photo of the whole room

Lobby or reception

Property building

Facade/entrance

8.3Excellent

(4,830 Ratings)

"Literally a one minute walk from Frankfurt HBF Easy uncomplicated check-in. Old hotel but smartly renovated Quiet location good breakfast."

Verified guest

Don't miss out! Price and availability may change

8.3 / 10.0

Excellent(4,830 Ratings)

Hotel in Frankfurt

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This fully air-conditioned, nonsmoking hotel enjoys a central location in Frankfurt, directly beside Frankfurt Central Station. Hotel Cristall is a 10-minute walk from the Frankfurt Trade Fair and a 12-minute train ride from Frankfurt Airport.

Amenities at Hotel Cristall - Frankfurt City

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Wheelchair accessible

Map of Frankfurt

city location on map

Nearby attractions

Deutsche Bank Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.3Excellent

(4,830 Ratings)

"Literally a one minute walk from Frankfurt HBF Easy uncomplicated check-in. Old hotel but smartly renovated Quiet location good breakfast."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.3 / 10.0

Excellent(4,830 Ratings)

Hotel in Frankfurt

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Frankfurt

city location on map

Nearby attractions

Deutsche Bank Park

Available Rooms

About this hotel

This fully air-conditioned, nonsmoking hotel enjoys a central location in Frankfurt, directly beside Frankfurt Central Station. Hotel Cristall is a 10-minute walk from the Frankfurt Trade Fair and a 12-minute train ride from Frankfurt Airport.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.3 / 10.0

Excellent(4,830 Ratings)

100% verified reviews

9.0 / 10.0

A smart choice for a short stay in Frankfurt

Everything

Nothing to mention

8.0 / 10.0

Good breakfast

Breakfast

Elevator landing is in between floors

8.0 / 10.0

Good place to stay for your travel around Frankfurt

- Location: Since I was arriving late at night, I was worried since the area could be a bit dodgy but it felt safe that it was super close to the station. They also let me keep my luggage after check-out so I was able to explore the city, then hop on the train to my next location. - Staff: I got to meet 2 of the staffs (at check-in and check-out) but both were super nice! They gave me a huge bottle of water at check-in which was a lifesaver since I didn't want to go back out again to find a store that's still open to buy water. - Amenities: Basic but you get all the basics you'd need for a stay.

9.0 / 10.0

Excellent in every way

Perfect location near station. Staff are excellent, friendly and helpful. Feels a safe quiet place to stay in spite of being so close to a busy station. Will definitely book here again. Breakfast was really nice

Difficult to fault. There were a few steps up and down even using lifts so may not be suitable for everyone but really for me it was fine.

9.0 / 10.0

Good value for money.

Friendly staff, very close to the main train station yet quiet, nice dining room and good breakfast. The single room was clean and had ice cool A/C... Good value for money 👍🏻

Can not really complain about anything considering the price for the rooms.

10.0 / 10.0

A hidden gem in the heart of Frankfurt central

Literally a one minute walk from Frankfurt HBF Easy uncomplicated check-in. Old hotel but smartly renovated Quiet location good breakfast.

Sooner rather than later a more detailed deeper clean and regular maintenance of the rooms will be needed. Winter jobs perhaps?

8.0 / 10.0

I will stay again over there, as solo or group of friends.

I spent 2 nights over there, and it was comfortable stay, the breakfast was very good, the location of the hotel is ideal for short stay in the city, and the Staff are friendly and helpful.

8.0 / 10.0

Ideal for our brief visit to Frankfurt.

Great location, an easy two minute walk (with suitcases) from the train station. Nice breakfast, clean, great value for money.

8.0 / 10.0

Good value near train station

Comfortable room and bed.

Area is a bit run down with drugs issues evident. However I wasn’t affected by this even though I walked through the area several times.

7.0 / 10.0

Good and clean Hotel

Nice bathroom, friendly personell

9.0 / 10.0

Great budget stay in Frankfurt

Close to the train station, affordable, great breakfast, comfortable rooms.

We find some dirt in the room carpet, nothing major.

8.0 / 10.0

The location, cleanliness and breakfast were great, but small room and no parking place.

I recently stayed at Hotel Cristal and had a pleasant experience. The location is fantastic, conveniently situated next to the train station, making it easy to explore the area. The breakfast was quite satisfying, offering a good variety of options to start the day. Additionally, the hotel was very clean, which made for a comfortable stay. Overall, I would recommend Hotel Cristal for its great location and cleanliness!

While my stay at Hotel Cristal had its positives, there were several aspects that I found disappointing. The room was quite small, and I was surprised to find there was no refrigerator. Additionally, the elevators are located on a mezzanine, which makes it inconvenient for carrying luggage and heavier items due to the stairs leading up to them. Even at the entrance, there are several steps to navigate before reaching the lift, making it less accessible. I was also disappointed that there was no hotel parking available. Overall, while the location and cleanliness were great, these issues made my stay less comfortable than I had hoped.

10.0 / 10.0

Busy Spring Frankfurt

I have stayed here several times and the hotel was as expected. Great staff, excellent hospitality, excellent takeaway breakfast and peaceful quiet room as requested.

Nothing to add.

7.0 / 10.0

Euro 2024 2 night stay

The staff were nice. Price was really good.

The local area was really rough and didn't feel safe walking with my child

8.0 / 10.0

Staff interaction ruined my day….

Loved everything and would have liked to give a perfect score (money-value ratio) , staff was generally really warm and friendly but… one incident ruined it for me :-(

I was video calling friends and family from overseas (Australia) (which may have interfered with the quite ambience of the breakfast arrangement) but for which I was publicly and loudly reprimanded for! It ruined the day! The facilities at the breakfast cafe are not conducive for open phone and VC communication, which I understand, but the terse nature of “don’t use video calls here!” was unacceptable. Maybe more cultural and interpersonal training would be useful here, as in my country this is very common. P.s. I am also convinced it is outside any Hausrechte to disallow guests their phone and video call communication. I understand its nuisance , and I agree, but a more gentle and “to the side” hint would be much more beneficial for all parties. My Japanese’ friends’ looked quite terrified! P.S. the narrow stair case and missing lift link to each level made the handling of 35kg travel luggage a bit of a challenge!

10.0 / 10.0

My favorite hotel

I have booked this hotel already like 6 times. The breakfast is delicious, the location is very conveniently next to the train station (huge plus after a whole day of travel by train) and the staff is very friendly. Honestly my favorite hotel of all of my journeys. A tip to fellow travellers by train: Leave Frankfurt Hbf at the left exit, you will see it immediately after you leave the station.

10.0 / 10.0

Exceptional

Great location! Very good breakfast with a variety of items. Friendly staff.

10.0 / 10.0

A Wonderful One-Night Stay at a Hotel near Frankfurt Railway Station

I want to express my heartfelt gratitude for the fantastic experience my family and I had during our recent one-night stay at your hotel near Frankfurt Railway Station. From the warm welcome to the convenient location and exceptional service, everything exceeded our expectations. The hotel staff greeted us with a friendly and welcoming attitude, ensuring a smooth check-in process. Our room impressed us with its cleanliness, modern decor, and comfortable amenities. The convenient location near the railway station made our travel plans effortless, and the soundproofing provided a peaceful and restful atmosphere. I must mention the delightful breakfast that catered to different tastes and dietary preferences. The fresh and delicious options started our day on a high note. The attentive staff ensured everything was replenished promptly. The outstanding customer service from the entire staff deserves commendation. Their professionalism and willingness to assist with inquiries or requests made our stay enjoyable. Our one-night stay at your hotel near Frankfurt Railway Station was remarkable. We appreciate the attention to detail, the convenient location, and the warm hospitality extended to us throughout our stay. Thank you for providing such an excellent hotel experience in Frankfurt. We will gladly recommend your hotel and look forward to staying with you again.

I want to mention one thing - the hotel elevator is on a little lower floor and goes up one and a half floors. For instance, if you stay on the second floor, you must climb an extra 1/2 to get in, making elevator usage slightly uncomfortable.

7.0 / 10.0

Good

Breakfast was good. We have a variety of choices of bread, cheeses n drunks. Value for money. Staff is polite, friendly n approachable.

The lift to the highest level @4th floor is at mid level, 3/4. A bit tough for us as we have to carry our heavy luggages up the stairs. Luckily my hubby could manage it.

8.0 / 10.0

Wonderful oasis before your next stop.

The location is good, very close to the main station. The room is not big, but it’s enough for one person with one huge luggage. The breakfast was simple with basic options like bread, cheese, and coffee. But this is actually ok because I was about to fly so more food was expected on the plane. The bed was comfortable and clean, and the room was quiet, at least no noise was captured by me during the night. The shower was awesome, hot and strong water, very refreshing.

It’s definitely fine for one night stay before your next journey. Longer time in this small room may not be that’s pleasant.

8.0 / 10.0

Super convenient, literally right outside the train station.

Clean, no nonsense, bathroom was good, heater/ac worked well.

A bit on the small side, but it was totally fine, especially just for a long layover.

3.0 / 10.0

Poor

extremely rude staff, never seen such rudeness in hotel business

8.0 / 10.0

Very good

comfortable bed, warm rooms, good location

8.0 / 10.0

Decent choice next to train station

Basic hotel, convenient to train station. Decent breakfast. No complaints.

8.0 / 10.0

Very good

We spent one overnight before our flight from Frankfurt. Everything was nice and almost perfect.

We didn't like the stairs to the lobby from the Gate. We had heavy luggage with us. So every time it was a hassle.

10.0 / 10.0

Clean and friendly, next to the station

very friendly, clean central and at a very good price

as a tourist you should know that the area near frankfurt Station may be a bit dodgy some times. This particular hotel is across the road from a police station, so I guess it is a good location

10.0 / 10.0

Exceptional

I like how the room is clean and comfortable. The receptionists were also friendly and kind. Overall, my stay in Frankfurt was relaxing and rewarding!

The location was nearby the train station, which may be a little bit scary at night. It would be helpful to provide some advice on going out at night.

3.0 / 10.0

Poor

location. it is very close to the train main station

the room is very small

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