Best Western Plus Poitiers Centre Le Grand Hotel





7.9Good
(2,088 Ratings)
"It was great!"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Bar and more
Le Grand Hotel is a designer hotel located in central Poitiers, within walking distance of Noter-Dame la Grande and Poitiers Palace. It offers air-conditioned guest rooms with a contemporary décor.
Business facilities
Golf course (within 2 mi)
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$$$$
7.9Good
(2,088 Ratings)
"It was great!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Location
Breakfast room wax cold
6.0 / 10.0
Central location easy to walk around the town. Good underground parking. Nice breakfast with plenty of choice.
Very basic, lacks any charm or character.
8.0 / 10.0
Location fabulous , beautiful young lady at reception was so nice and informative
Very basic , but clean
10.0 / 10.0
It was great!
Nothing
5.0 / 10.0
Small shower , very basic room decoration - we had stayed in Salamanca the night before in an old monastery rooms were amazing so a bit of a shock when we arrived in Poitiers especially as we we had paid the same price ! Unfortunate for you
7.0 / 10.0
Nice hotel, very friendly staff
No parking available which was unfortunate but there was a public car park just next door which was in fact cheaper than the hotel parking would have been, just didn’t feel as secure
10.0 / 10.0
Very large comfortable bed.
Location couldn’t be better, right in middle of town
Breakfast wasn’t worth €15 PP.
Next time we will walkout of the front entrance & use one of the many patisserie places (all within 50mtr).
9.0 / 10.0
Great breakfast, city centre with parking. Comfortable hotel in a good location.
2.0 / 10.0
The toilet wouldn’t flush and the aircon was faulty so we were moved to another room. In the second room the basin and shower didn’t drain. There was no hot water throughout the hotel. The Booking.com photo did not represent the hotel so overall we were mislead. If this is acceptable to Booking.com we will never use them again. Please respond.
Ref above. It was the worst hotel we have ever stayed in
4.0 / 10.0
There had been no hot water for two days! The problem had not been resolved and reception staff, although aware, did not inform us on arrival. We’d had a long day of travel and wanted a shower, after waiting and waiting for the hot water to come through, was forced to have a cold shower! Had we been given the courtesy of being told we would not have wasted gallons of water waiting for the hot water to come through.
9.0 / 10.0
Unexpectedly a lovely hotel parked free next door as Bank holiday - ate across the road perfect.
Downside I lost my favorite jumper - all my fault!
8.0 / 10.0
Very central, quiet. Covered secure private parking.
Nothing!
3.0 / 10.0
Breakfast had a lot of options and the nice lady that came out to help was absolutely wonderful.
9.0 / 10.0
Newly renovated rooms are very nice.
Nothing
6.0 / 10.0
Location and parking
Bed was very hard and the lights in headboard were in a poor position
10.0 / 10.0
Shower, fauset, breakfast
Nothing
10.0 / 10.0
Everything staff were professional and courteous
Nothing
10.0 / 10.0
Location great , clean , comfortable bed , allowing dogs to stay
Was told they were fully booked when walked in , when went on the booking.com website and it said it had 4 available rooms , so we booked with them , but I think the reception was a new girl left on her own ,
9.0 / 10.0
Newly refurbished rooms were very comfortable. Staff on reception were exceptional - helpful & friendly
10.0 / 10.0
All staff were amazing including the lovely receptionist who gave us a lot of suggestions and the breakfast gentleman who was so kind
Nothing
8.0 / 10.0
Super
10.0 / 10.0
Great central location and our room was newly refurbished with a private roof terrace, bright and airy
7.0 / 10.0
An overnight stay close to restaurants. Room was large and quiet. Reception was efficient.
Nothing
5.0 / 10.0
Nice room
Nothing really
6.0 / 10.0
Great location.
The reception smelled of smoke when we walked in.
A bit of noise in the bedroom from the surrounding flats.
9.0 / 10.0
Right in the centre but also very quiet
Nothing will definitely stay again
10.0 / 10.0
Great place to stay in "centre ville".
9.0 / 10.0
Very secure parking. Location
8.0 / 10.0
location amazing- staff friendly and helpful - clean rooms
pillow too hard. air conditioning noisy
9.0 / 10.0
The staff were all most helpful. Room was generous in size and well located. Shower strong.
8.0 / 10.0
Right in the city, room clean, breakfast really good
Toilet was very small, the room looked out into a central void.
5.0 / 10.0
Location
Breakfast ok
Receptionist rude and unwelcoming
Small stuffy room
Very difficult parking
8.0 / 10.0
Location is excellent with a superb restaurant across the road. Car parking is secure.
The breakfast used to be excellent - it is not so good now. If this had been better, I would have rated the hotel excellent
8.0 / 10.0
very clean and comfortable
The breakfast was more American than French. We had to go out to find good coffee
7.0 / 10.0
Room was comfortable and clean. Location of hotel was great for visiting the old part of Poitiers.
1) The receptionist, on our arrival, was not particularly friendly or welcoming, and we can only assume she was having a bad day! Whilst we arrived too early for check-in, we didn't really expect our room to be ready. All the same, we did expect to be greeted with a smile, an offer to look after our bags and an encouragement to walk around Poitiers and advice on what to see and do - we got none of this.
However, when we returned later in the day, the new receptionist was incredibly friendly and helpful.
2) If you have any mobility issues, either don't use the hotel's car park or unload outside the hotel before parking.
9.0 / 10.0
Friendly helpful staff
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Plus Poitiers Centre Le Grand Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plus Poitiers Centre Le Grand Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Poitiers Centre Le Grand Hotel?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
