Hotel in Florence
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Developed over the years by the Moretti family, the eclectic and elegant Florentine house you find today is a few steps from the Medici Chapels and the famous Duomo of Florence.
Amenities at Hotel Number Nine
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Florence
Available Rooms
Ratings and reviews
100% verified reviews10.0 / 10Outstanding·Apr 2026
Where do I start? The staff were exceptionally helpful. We wanted some help with rental cars and they immediately assisted in that. We wanted to go to the outlet mall and they provided full instructions and how to get discount. Every-time I called reception I knew that whatever my concern was it was going to be resolved.
We went there for our honeymoon. The preps for the room was above and beyond. My wife was very happy and so I was happy. The facilities are all there, from full-access spa to wonderful breakfast and dinner, to a gym, to a pilates area with private instructors, and to yoga classes. We almost felt like we didn’t want to even leave the hotel and see Florence.
I had no intentions to revisiting a place I have already been to, but hotel number nine made me want to keep revisiting Florence.
Nothing, zero. nada
8.0 / 10Excellent·Apr 2026
The staff was awesome and very helpful from restaurant recommendations to helping with airline and train issues I had. The gym was good and the sauna was nice.
n/a
9.0 / 10Outstanding·Apr 2026
Extremely chemo g and helpful staff and perfect central location. Lovely breakfasts
Not enough natural daylight for me
6.0 / 10Average·Apr 2026
Very well located, easy walking distance to most major sights
Street facing room on low floor was far less noisy than expected
Staff in the front desk were great, accommodated our pre-check in request with no issue and were generally helpful throughout the stay
Didn’t feel like a 5* at all. We preference staying in boutique, design-driven hotels so have a lot of reference points, including another hotel on this same trip in Rome that was excellent, and this simply didn’t measure up. The furniture in the room was very haphazard, nothing matched or felt intentional, or particularly functional - small bedside tables, wardrobe that was difficult to hang things in. Room also had very high ceilings and low natural light with lighting that wasn’t sufficient so the room felt dingy.
Breakfast was mediocre, especially the selection of fruits and vegetables with the dishes. Ordered the pancakes one morning expecting them to come with fruits/berries but they were simply just pancakes. Vegetables with the eggs was simply a side salad and not cooked. Is this a huge issue? No. But it just doesn’t align with experiences or expectations of a hotel in this class.
Everything was “fine”, nothing was awful about the stay, but was ultimately disappointing for expectations of a 5*, luxury hotel.
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Top rated by guests
9.1Outstanding
(508 Ratings)
"Where do I start? The staff were exceptionally helpful. We wanted some help with rental cars and they immediately assisted in that. We wanted to go to the outlet mall and they provided full instructio..."
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