Royal Oasis Club at Pueblo Quinta

I love everything about the property - that’s why I’ve booked here for the last 4 years

We had an apartment, with everything we needed and because we had access to a cooker, we could eat whatever and whenever we wanted, rather that being in a hotel and being told what time breakfast is. We also had drinkable filtered water straight from the tap, so no carrying gallons of water. Having a washing machine was also useful given the amount of sweaty clothes we went through. We had access to a gym, a gorgeous pool that invited you in. On one side we had views of the Mediterranean and the other was Mount Calamorro which we ascended in a cable car to see an incredible falconry display. Parque De La Paloma has to be visited if only for an incredible display of cacti. The parque is also home to terrapins and ferel green parakeets. Staff as the Royal Oasis were so friendly and contagiously happy. When was checked out on our final day at 10.00am our plane wasn't until the evening but receptionist Jose Arana, invited us to leave our luggage in the Royal Oasis Club, use the gym and pool and even shower before leaving to the airport. A cherry on quite a remarkable cake.

Early check out time but having said that the Royal Oasis Club did make up for that by allowing use of facilities and storing our luggage.

Friendly and helpful staff

Nothing

Size and Location of Apartment. Swimmingpool, Public parking in front of building Change of towels every two days. German TV channels

We asked for quiet apartment on upper floors - instead we got an apartment on the ground floor which was very noisy. Check-Reception not willing to make any change. Sofabed was not made during arrival. Reception very unprofessionell and unfriendly - rejected to issue invoice - only after complaint at Booking.com, reception was ready to issue invoice. Water pressure of shower was very low - we asked Reception for fixing. Nothing happened....