Umaya Resort & Adventures
Top rated by guests





8.5Excellent
(291 Ratings)
"Beautiful with helpful staff. Amazing food and views."
Verified guestDon't miss out! Price and availability may change
5-Star Resort
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Umaya Resort & Adventures is located on the beachfront in Maya Beach, just a 20-minute drive from Placencia. It offers an outdoor pool, an international restaurant and stylish air-conditioned suites with free WiFi.
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Free shuttle available
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
8.5Excellent
(291 Ratings)
"Beautiful with helpful staff. Amazing food and views."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Beautiful with helpful staff. Amazing food and views.
3.0 / 10.0
Location was fabulous, pool, beach and beach bar were excellent
Was drift, stains on the pillows the mattress don’t fit on the bed. Was dirty !!!
6.0 / 10.0
The property itself was beautiful. Nice pool, beach area. Walk into the clean, sandy beach
Hot tub was not hot
We booked for six people, but did not accommodate six people in respect to dishes, cutlery, towels, etc.
8.0 / 10.0
Nice property but our room was not ocean front. The staff was nice. Once had issue with our sink it got fixed right away.
Very far from the city. 30 minutes drive.
9.0 / 10.0
Good but high price, still.
A/C units are not in great condition.
9.0 / 10.0
Beautiful, clean and many staff were excellent with customer service and timing. Good location!
Some staff at restaurant and beach were not around or not as attentive. And I was locked out of my room for a bit cause their battery on the room lock died.
8.0 / 10.0
The resort is beautiful, we were in a villa on the beach, a pool very close. Full kitchen, washer dryer, parking space, wifi, great stay! The staff was excellent, we had a small child and one lady was so kind and patient with him, it was much appreciated.
The dinners were a bit pricey, its a bit far from other dining spits so best to have a car.
10.0 / 10.0
good beach, good dinner. The swimming pool was in renovation
The pillows in the bed are too high
9.0 / 10.0
Did nor order break but lunch was delicious. Can work a little more on the delivery time.
The delivery time of food at the pool side
5.0 / 10.0
Like the location & view but no hospitality.
Don’t have any service & hospitality. Air cotton no work in one of the apartment.
10.0 / 10.0
Staff was amazing, helpful wit all my questions!
Very clean
10.0 / 10.0
Beautiful well maintained property. Our condo was clean spacious and perfect for our group of two moms and two daughters.
10.0 / 10.0
The resort is beautiful!! The room was comfy!
I was SUPER DISAPPOINTED by the food!! The dinner menu was horrible. The food was BLAND!! NOT WORTH THE PRICE!! PlEASE FIX THAT!!
9.0 / 10.0
Pool was excellent, my stay at Umaya was great
Ok didnt like that my daughter discoverd a male underwear behind her bathroom door at checkin but room service dealt with it immediately.
10.0 / 10.0
Location was great. View from balcony was amazing. The lagoon side was wonderful. The Internet was out in one room but the other worked. Never did get the password for Internet use. But really very nice. Would stay again
The bed was alittle hard .
8.0 / 10.0
Location
Size of the room
Had to ask for the room to be fixed daily
Menu quite limited
5.0 / 10.0
The beach front, pool, volleyball, and relaxation areas. The dinner was great, both the food and the ambience. Front desk and dining staff were very friendly. Very good customer service and listening. The penthouse was very spacious and bright. Kitchen was really really nice.
The property seemed to be lacking maintenance; ac went out, stove stopped working, and the shower either had hot water or steaming hot water. Maintenance didn't fix the stove and AC on time, but I asked for complimentary dinner for the inconvenience and they delivered pretty well.The mattresses had holes and lots of stains, sheets, towels and rags had obvious signs of wear and tear including stains. Horrible communication between departments. Room wasn't prepared for us when we arrived. They offered a discount for the inconvenience as well.
9.0 / 10.0
Beautiful location. Nice, big condo. Lovely restaurant and bar area. The food was really good!
It took a long time to settle the bill, and there were a few mistakes in the final bill.
9.0 / 10.0
food, pool and beach were excellent. service was prompt and friendly
the big problem was in the billing at check-out. Staff incorrectly added up the food and other incidental fees. If i hadn't carefully looked at the bill, i would've been incorrectly charged more than $500 USD. Thankfully they agreed to the mistake and updated the bill. But it left the impression that the staff are not very good at basic arithmetic.
9.0 / 10.0
The staff was excellent. They were very helpful and accommodating. I really appreciated how they treated me for my birthday. The rooms were really comfortable and I had a great view of the pool. It also felt very safe.
The restaurant on site was not the greatest & it seemed like the options were limited.
6.0 / 10.0
Booked this stay as the last stop on our Baby Moon to relax just the two of us! We knew this was far from town so intentionally booked somewhere we hoped to feel like we didn’t want to leave. They advertised two restaurants, a swim up bar, and free shuttles into town. Overall the stay was rather disappointing.
Pros:
- Rooms are large and comfortable with great AC, we found the beds comfy and nice water pressure in the shower.
- Food at the Laguna Beach restaurant was tasty and we felt most items were fairly priced.
- Front desk was helpful with answering question quickly and booking taxis for us.
- Pool was nice and refreshing - although it was dirty. It’s just some bugs and dirt that blows up from the beach - not much they can do. They clean it often and it didn’t bother us.
- Free bikes to use!
Cons:
- One of the two restaurants were closed, but no one told us. We planned to eat there one night and messaged the front desk when we found it was closed. They told us it would be open the next day and never did. It was closed the entire 6 nights we were there for no reason.
- Pool Bar was closed for 4 of the days we were there. No where else on the property or close by to buy drinks.
- When we asked about the free shuttle we were told it wasn’t running. The front desk offered to book us a taxi, when we showed up to the taxi it was the shuttle bus but we had to pay for it. There was no free shuttle the entire time we were there, they charged $15 each way to book the shuttle bus as a taxi service.
- They had a $5 USD charge for room service which we had no problem with! Since we were far from town we ate a lot of the restaurant food. Even if we ordered and went to pick it up from the restaurant they charged us the $5 room service fee which was not fair.
- The resort itself is beautiful but a bit run down. This didn’t bother us at all, but worth mentioning to someone looking for a more luxe stay.
- NO AC anyone but your room! Everything is open and has fans including the lobby and restaurant.
10.0 / 10.0
It’s on a beautiful beach. And has a wonderful pool.
8.0 / 10.0
Lagoon views were beautiful especially during sunset.
There was no gym
5.0 / 10.0
I liked that I had my privacy and was able to freely move around the property as I liked.
I didn’t like that the front desk receptionist, Karen, was not communicating detailed information about the resort and did not appear friendly. My room was not equipped with a number to contact the front desk which made it difficult to get clarity, unless I could have located a worker walking around to ask.
9.0 / 10.0
Nice beds, spacious suite, well laid out kitchen
10.0 / 10.0
Good value for price.
Excellent receptionist, excellent pool and room amenities
9.0 / 10.0
This was our third stay at Umaya, and each time was marvellous. The facilities have been improved and look modern and comfy. We want to come back asap.
We had some issues to be fixed and that would make our stay even more comfortable, like the hot tub in our bathroom was not working, and an AC was leaking water.
7.0 / 10.0
very nice and clean.
undertrained restaurant staff. food quality far below the price charged and service very slow.
5.0 / 10.0
Pool and beach was wonderful
Bikes and kayaks were not well maintained. Bike chain kept falling off from lack of grease. Kayak was cracked and filled up with water.
Our first room had no hot water and Wi-Fi. Kitchen sink was plugged, kitchen cupboard handles were all broken and phone was not working. We were moved to another room which was better expect the AC was not working in main area (Kitchen/dining/living room). We reported broken AC 3 times during our 7 day stay. It was finally fixed on our last day.
10.0 / 10.0
Great location, awesome staff and the view from our room was stunning! The pool never felt overly crowded and we were always able to get into the restaurant without a reservation.
The restaurants in the resort had very limited hours so that made it tough.
7.0 / 10.0
We both had food related diarrhea.
9.0 / 10.0
It is a smal resort and beautiful situated with beach, swimmingpool and lagoon. i thinj it is ond if the best resorts to go to if you are looking for a peaceful place. A rental car is handy but not neccesary. Food in the lagoon restaurant is of good quality.
pizza restaurant is faily expencive, but great taste and flavor
FAQs
Is parking included with this resort?
Parking is not specified as an available amenity at Umaya Resort & Adventures. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.
Is Umaya Resort & Adventures pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Umaya Resort & Adventures?
We found 6 amenities for this rental. This includes business facilities, airport transportation available, free airport transportation, shuttle available, and free shuttle available.
