Hotel Gratte-Ciel Ariana

Photo of the whole room
Facade/entrance
Lobby or reception
Photo of the whole room
Shower
review stars
5.6
(1,284 Ratings)
"Quite a nice experience, good location, possibility top park the car. The staff was wellcoming and friendly."
Verified guest
Don't miss out! Price and availability may change
5.6 / 10.0
(1,284 Ratings)

Hotel in Villeurbanne

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Kitchen and more

About this hotel

Housed in a modern building in the heart of Villeurbanne, the Hotel Gratte-Ciel Ariana offers comfortable, soundproofed rooms equipped with free Wi-Fi internet access and air conditioning.

Amenities at Hotel Gratte-Ciel Ariana

Business facilities
Concierge services

Map of Villeurbanne


Available Rooms

Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

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    Ratings and reviews

    5.6 / 10.0
    (1,284 Ratings)
    100% verified reviews
    1.0 / 10.0
    Horrible disastrous if only I didn’t paid in advance- felt scammed as if I was aware of the state of it , I would have r
    Actually nothing it was utter disappointment and disaster!
    it was really dirty carpet , furniture and the bathtub was broken and no hot water - no water pressure whatsoever, was like taking a shower in a sink - no coffee, tea or any glass in the room - no heating in the room it was cold but they give you a itchy orange plaid ( disgusting)all furniture are broken but the worst was no wifi at all!! I am unsure as bedbug as it’s old smelly and run down and no Maintenance at all, the lift was not working on Saturday afternoon a technician was there but going up and down to communicate from the 4 floor wasn’t in my weekend plans so as it wasn’t my plan to spend from 5 pm Til 8.38 pm trying rooms to check connexion wifi as I had a report to send from my laptop which was very urgent ! - no turn down service - so no change of towels or sheets and the phone fro contact the reception is not working and disconnected so you have to call them from your iPhone . The personals seem to be well aware of the state of the hotel but they don’t really care about it- they just say they know but can’t do anything…had to change room 6 times and yet no wifi for me to work , all the rooms seem empty and dirty , severals guests had the same issues and I saw on trip advisor a review that 3 weeks ago they didn’t had wifi neither. It’s very noisy all Burger King costumer’s chatting and vomiting just in front of the hotel . This is definitely not a 3 star hotel more like 1 star hotel with weird people and very bad smell and all furniture are pitiful I would even give them to a charity shop , the walls are dirty
    8.0 / 10.0
    next to the metro station and pedestrian street, comfortale bed and decent room size
    location next to the metro station, easy to check in, next to the pedestrian street, great location for Lyon. Not in the centre, but only 4 metro stations to the centre, and you can easily walk to the centre when teh metro is closed
    AC could not be regulated and i would have liked it stronger, but still good, I was able to sleep well during the heatwave.
    5.0 / 10.0
    A disapointing stay
    A hotel in a good location outside the central part of Lyon with easy access to the Metro and friendly staff
    Overall the hotel is in rather poor repair. No hot water and broken shower facilities in both the rooms we used - very disappointing. Desk in one room falling apart and coming away from the wall. 'Free wifi' but only in reception area - not really up to standard expected these days
    4.0 / 10.0
    1970's
    No hot water Very 1970's Smelt of cigarette smoke
    7.0 / 10.0
    Good
    Good air condition but a bit noisy
    A bit noisy on road side
    3.0 / 10.0
    Very expensive for no confort
    Près de la famille sa situation était pratique.
    Everything!
    1.0 / 10.0
    Bad experience due to smoke stink, lack of service oriented management, I felt bad for the workers because I’m sure they
    not much
    ON THE VERY FIRST DAY WHEN I WANTED TO CHECK IN, I WAS TOLD I NEED TO PAY NOW AND WAS FORCED TO PAY UP FRONT FOR MY ENTIRE STAY. SUPPOSEDLY THIS HOTEL ARIANA SHOULD BE NON SMOKING HOTEL BUT MY ROOM WAS ON THIRD FLOOR AND ALL THE SMOKERS STARTING 4 th FLOOR WERE POLLUTING AIR TO LOWER LEVELS. IT SMELLED SO BAD THAT I NEEDED TO KEEP WINDOWS OPENED, LET FRESH AIR, AT SAME TIME COULD HEAR LOUD NOISES ON THE STREET. MARCH 1/23 WAS THE DAY WHEN ROOM WAS NOT CLEANED AT ALL BASKETS NOT EMPTIED, NO CLEAN TOWELS, NO SOAP, NO TOILET PAPER. WHEN I WENT TO THE RECEPTION I WAS OFFERED TO MOVE TO DIFFERENT ROOM- WHAT A JOKE. IF I COULD TRANSFER TO DIFFERENT HOTEL I WOULD BUT SINCE IT WAS PAID, THAT WAS NOT AN OPTION. ALSO NOT KNOWING FRENCH LANGUAGE ENOUGH THERE WAS NO CHANCE TO EVEN HAVE REASONABLE CONVERSATION. THAT BEING SAID I WOULD NOT RECOMMEND THIS PLACE TO OTHERS. I TRAVEL A LOT AND THIS IS SECOND TIME TO WRITE SUCH UNCOMFORTABLE REVIEW.
    6.0 / 10.0
    Pleasant
    The staff who received us was very friendly.
    The air-condition water was leaking in the room we slept.

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at Hotel Gratte-Ciel Ariana. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Hotel Gratte-Ciel Ariana pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Hotel Gratte-Ciel Ariana?

    We found 2 amenities for this rental. This includes business facilities, and concierge services.


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