Shoal Bay Beach Retreat

Loved the location and the layout. Very comfortable.

There were 3 cockroaches found inside. Otherwise, nothing much.

Great location, layout, plenty of space, lovely outdoor area. Terrific set-up for 3 adult couples + a couple of kids.

Usual punitive threats around ensuring rubbish is taken out, dishwasher cleared, etc. (have no problem with this and agree entirely that a place should be left clean and tidy). However, there was no dishcloth, no tea towel, only 2 dishwasher satchels for 3 nights, external bin full to brim + the place could use a good clean. Most disappointing was just 1 spare toilet roll to cover 2 bathrooms, 7 people for 3 nights - pretty lousy really (needless to say there was a mercy dash to the supermarket to stock up on toilet paper!)

Great location, spacious for 5 adults and two kids. Comfy beds and very quiet. Nice beachy feel to the furnishings.

Firstly the oven didn’t work, a (prompt) visit by the booking office handyman got it going but not properly. The dishwasher had dead cockroaches in the bottom of it. The filter in the range hood looked like hadn’t been cleaned in a very long time. The hot plate on the BBQ was clean but when we went to use it we found that the drip tray was overflowing with fat and fungus and the cabinet had many cockroaches running around inside. Consequently we didn’t use the BBQ. The air conditioner was very new however was not big enough to cool the open plan living space. Soft furnishings and lounge coverings needed cleaning.

Lovely location and house

Wifi didn’t exist aircon did not work