Ka'ana Resort & Spa

Wonderful little resort in a tropical garden, spacious room, very friendly staff

The resort is not in walking distance to San Ignacio. You need a car (and worse a parking spot) to go there. This makes you dependent on the hotel‘s facilities and restaurant. Be aware that the breakfast included only means a small selection of breakfast choices. Whenever you want something extra eg eggs you pay extra! You pay a 10% „service charge“ on everything, even on the organization of tours, which is quite a ripoff. I did some activities organized by the hotel. These tours (especially the mayan cooking class) are real good, however as a single I had to pay for two people (minus a small discount). Moreover, tax & „service charge“ were added to the net prices mentioned in the flyer. Taken together this makes these tours unacceptably expensive.

I loved the small details they do for you. The night team does turn down. They leave a little surprise snack for you. Nothing gets even close to their hospitality. Everyone and management is amazing. This is my 2nd time going and I will never stay anywhere else but with them.

I have absolutely nothing bad to say about this place.

That there was an farm and the food used the produce that was there It was quite Staff was friendly

Great hospitality very clean prompt service

Everything was perfect

I was extremely disappointed with the hotel's handling of my reservation. Despite being unable to reach the hotel due to Hurricane Beryl, they charged me the full amount for my stay. The staff showed no understanding or empathy for my situation, demonstrating a complete lack of concern for their customers. Instead, their primary focus was on securing their payment in full, regardless of the circumstances. This lack of compassion and flexibility in the face of a natural disaster was both disheartening and frustrating.

Being a small resort - everyone knew you. which was great. The staff was outstanding and elevated our stay. The rooms were great and all the small touches were so nice - including the turn dune service every night with the treats!

nothing. We drove by it the first time as there wasn’t a sign but really that’s it!

Wonderful staff and amazing food— great location to do all the inland adventures & relax in nature!

The property is lovely- however not very accessible for those with limited mobility

This hotel is very unique in that someone is available at all times through texting on whatsapp. It felt like your own private concierge as they arranged anything and everything and were super quick to respond. Every single tour, transportation, room service request is all made through the hotel and can be made through texting making it extremely easy! The food at this resort is incredible. Both nights we dined at the restaurant had special theme nights including “bbq night” and “mayan night” which we really enjoyed. It’s also unique because its pretty small so we didn’t see or hear others often making our stay feel very private and peaceful. Tours and things purchased at and through the hotel are pricey but of great value. All tours and transportation are private and comfortable. You definitely spend some extra money for convenience which we value.

There were quite a few bugs that snuck into our room including a big spider but I think thats par for the course in Belize