GALLERIA The Smart Boutique APARTHOTEL By OSPITAMI
Top rated by guests





8.4Excellent
(1,165 Ratings)
"Every thing was perfect and this was the frist time there and not my last time i will come back to them also so good place the Reception pepole was helpfel and so kind🌹"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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In a central area of Milan, GALLERIA The Smart Boutique APARTHOTEL By OSPITAMI provides rooms with free Wifi. Popular points of interest nearby include Galleria Vittorio Emanuele, Duomo Square, and Duomo Milan.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Housekeeping available
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(1,165 Ratings)
"Every thing was perfect and this was the frist time there and not my last time i will come back to them also so good place the Reception pepole was helpfel and so kind🌹"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Location is perfect if you want to check out Piazza Duomo and surrounds. We stayed in the family suite which was generous with space and had a well though out design.
The highlight was the most helpful concierge, Esme who assisted us with everything.
2.0 / 10.0
The location!
Everything else!
10.0 / 10.0
Every thing was perfect and this was the frist time there and not my last time i will come back to them also so good place the Reception pepole was helpfel and so kind🌹
7.0 / 10.0
Location and smart check in system
High price , reception is not 24/7
10.0 / 10.0
Location
Bathrobes and extra blankets aren’t free
No concierge available
1.0 / 10.0
Hardly anything except the location
Location, but it was not of outmost importance
9.0 / 10.0
Easy to acces, all is super
1.0 / 10.0
Only location
1- No reception at 10 PM.
2- No physical access to the room and need to access through mobile and if you don’t have charge and coming late you cannot enter the hotel and no assistance or alternative solution.
3- Staff is not helpful.
4- I paid for a suite level and they want to charge me for a pillow and blanket, although they aware in advance that I’m coming with my daycare which needs extra bed. This was not communicated earlier.
1.0 / 10.0
We had a reservation for three nights and informed the property in advance that we would be arriving between 12:00 and 1:00 a.m. due to a late flight. We were assured that this would not be a problem and that everything was arranged.
However, upon arriving in Milan, after a 2-hour flight and an additional 1-hour taxi ride, four of us were left without accommodation for the entire night, in temperatures of around 1°C and heavy rain.
After hundreds of phone calls, emails, and messages, customer support informed us that they could not assist us and advised us to find alternative accommodation on our own. Unfortunately, there were no available hotels, and we were forced to travel another 50 km by taxi back to the airport just to stay in a safe place.
The following morning at 10:00 a.m., the hotel finally opened and we were accommodated, without any apology, compensation, or acknowledgment of the inconvenience caused. The staff’s attitude was rude and unprofessional, and we were simply told that nothing could be done and that we should send emails again.
We do not recommend this property due to the extremely poor service and complete lack of support. To this day, we have still not received any compensation.
8.0 / 10.0
I liked the room interior, location and friendly staff.
Special Thanks to Asmae from the reception for her cooperative support and assistance.
The windows are not double glass so it can leak noise and cold air from outside. Also, AC can trap cooking smell from surrounding restaurants.
I wish these notes are attended and mitigated by hotel management.
10.0 / 10.0
The girl who greeted me was so very kind, helpful and cheerful! I had just landed in Italy after traveling for 13 hours, my room wasn’t ready yet because I arrived too early but she made my wait time pleasant with a comfy lounge area and coffee! I was so grateful! The other staff members were very accommodating too.
Hmmmmmmm nothing comes to mind.
10.0 / 10.0
Tidy rooms and perfect location couldn’t of been any better :)
8.0 / 10.0
The location, the friendly & helpful staff, the studio felt like home with the sensible distribution of the furniture around, I loved it and I wish I can extend my stay, maybe in the near future Inshallsh
The elevator 🛗 was tiny for a central building
10.0 / 10.0
The staff was stunning and customer centric. We come back!
Just a great experience.
Thank you
9.0 / 10.0
Location and helpful staff especially Alessandro 🙏🏻
No thing
10.0 / 10.0
Location
A bit outdated
9.0 / 10.0
Amazing location, great staff
10.0 / 10.0
Location
Hot water seems to run out
10.0 / 10.0
Proximity to downtown and cleanliness and good air conditioning quality
The check-in and check out time were shorter than usual
6.0 / 10.0
The location and the use
The noise all night from garbage company
We could not sleep
7.0 / 10.0
Location
The facility is over used some needs replacement and some needs to be refurbished
10.0 / 10.0
The best place to stay in Milan. It’s literally located inside the Galleria Vittorio Emanuele II, just steps from the Duomo. The check-in and check-out process is very simple: before your arrival, you complete the registration and pay the city tax, then you receive an email with all the necessary information, including digital keys to access the building.
The room is beautiful, comfortable, and fully equipped with everything you need for a perfect stay. It features cutting-edge technology and meets all expectations. Upon arrival, helpful assistance is also available for anything you might need.
It would be amazing if check-out time could be extended to 11 or 12.
9.0 / 10.0
Superb, Central Location!
All was great really. Only thing, at first I got a bit anxious. If I would make it with Digital codes. To open entrance and room door. But! All was good in the end.
10.0 / 10.0
Everything. Totally awesome. Location, modern and very comfortable.
Nothing.
6.0 / 10.0
Great location and excellent room
Reception sucks , the explanation of how the system works was performed whilst the receptionists was in the phone , leaving you to work it all out & I speak Italian . Plus the hours of reception , it opens at 10am but by 10.30am no one had arrived . For the price there are better hotel experiences .
7.0 / 10.0
It was in a great location right in the center of all of the shopping. Everything is a super close walk. We did not use a private driver to get there so I can’t speak on the other review saying it was hard to find it wasn’t that hard to find for us we were walking and we came from the train station. The rooms were clean. There was complementary cocktails in the room. Staff was helpful and lent us an umbrella when it was raining.
There really was construction like early in the morning and also the checkout time was 10, which is kind of early for a check out, but it’s fine. The construction was very loud though I had white noise playing and earbuds. I could still hear it so that was kind of annoying they gave us no notice about it no heads up or anything. The process of getting into your hotel is a little bit different but they explained it well. Everything is basically on your phone and you just click the buttons to unlock the doors. It’s not that much of a hassle but definitely I prefer just having a key card just in case your phone dies or something, but the staff was very helpful and explained everything
10.0 / 10.0
Magnificent
Very good
10.0 / 10.0
It was an electronic key so it was on my phone before arrival.
Nothing. Everything was great.
7.0 / 10.0
The location is absolutely unbeatable, access was easy and functional.
A bit noisy but that’s not really on the hotel.
10.0 / 10.0
Fantastic experience from start to finish. Me and my friend were so shocked when we found out the hotel was inside the Galleria! The location was amazing, the hotel staff were fantastic and the room was lovely!
10.0 / 10.0
Central location ideal for work and sight seeing
Renovation ongoing beside building
10.0 / 10.0
Amazing location
There was a bad smell in the room
1.0 / 10.0
They advertise rooms that are not available
Booked a room for four, they took payment and the room was not available
10.0 / 10.0
The hotel is smart u open the main hotel door , floor and your room with your phone no need for a key or anything, i like it
Nothing everything was perfect
10.0 / 10.0
Amazing location !!! Right in the middle of everything from shopping - attractions - restaurant’s . All walking distance. No need for buses or taxi’s !!
The only thing I would say is I wish the check in time was a bit earlier and a later check out. But other than that it was amazing !
10.0 / 10.0
Location, style, very nice staff😊
N/A
3.0 / 10.0
The location
It was very very noisy.. we couldn’t sleep .. the construction works just outside our room starts around 3 am to 9 am
10.0 / 10.0
Excellent location, nice and well kept interior, easy with mobile access, very friendly staff. Free minibar was a pleasant surprise.
Nothing to note.
9.0 / 10.0
Beautiful, modern, and clean. Fabulous location. Great security with access through high tech app. Very clean with everything you need.
Noise from street cleaners from 7am, but was worth getting up early to look out over the balcony to see Milan waking up.
10.0 / 10.0
The hotel was amazing, and I will definitely stay again. Extremely modern and in a fantastic location. Really enjoyed my stay and the staff were extremely friendly. The key to open the room was through a website on my phone which I loved, and the room was beyond modern. Fantastic lighting in the room and an immaculate view.
Nothing
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at GALLERIA The Smart Boutique APARTHOTEL By OSPITAMI. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is GALLERIA The Smart Boutique APARTHOTEL By OSPITAMI pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at GALLERIA The Smart Boutique APARTHOTEL By OSPITAMI?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
