Chantry Hotel
Top rated by guests





8.9Excellent
(912 Ratings)
"Near to the town.
Excellent fire security.
In town parking.
Spotlessly clean.
Welcome and friendly.
Excellent breakfast.
Highly recommended."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Located in Bury Saint Edmunds, a 12-minute walk from The Apex, Chantry Hotel has accommodations with a shared lounge, free private parking and a bar. This 4-star hotel offers free WiFi.
Free WiFi/internet
Free Parking
Non-smoking
Bar
WiFi/Internet
Shared living spaces
Smoking allowed
Housekeeping available
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(912 Ratings)
"Near to the town.
Excellent fire security.
In town parking.
Spotlessly clean.
Welcome and friendly.
Excellent breakfast.
Highly recommended."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Near to the town.
Excellent fire security.
In town parking.
Spotlessly clean.
Welcome and friendly.
Excellent breakfast.
Highly recommended.
Nothing.
9.0 / 10.0
Friendly staff Location, on site parking, nicely decorated, quality toiletries
Nothing of note
10.0 / 10.0
The Chantry provides an excellent breakfast, freshly cooked.
My bed in this room was a little firm for my arthritic hips.
8.0 / 10.0
Lovely clean family run accommodation, central location, delicious breakfast
Nothing
10.0 / 10.0
From the moment we arrived, the staff made us feel incredibly welcome—warm, friendly, and genuinely attentive as they personally showed us to our room. Everything about this hotel is spotless and impeccably presented: spotlessly clean, beautifully tidy, and everything feels fresh, modern, and lovingly maintained.
Our room was an absolute delight—cosy, wonderfully warm, supremely comfortable, and so pristinely clean it was a joy to return at the end of the day. The bed was heavenly and delivered the best night’s sleep we’ve had in ages.
The fantastic inclusions of free parking and a delicious breakfast were real highlights—the breakfast spread was outstanding, fresh, varied, and absolutely delicious, the fresh coffee was a personal highlight too.
Best of all, the location is perfect: under 5 minutes’ walk from the vibrant town centre, with an abundance of great bars, restaurants, and attractions right on your doorstep.
This hotel exceeded every expectation, and we’ve already decided—we’ll be returning here time and time again. There’s simply no need to look anywhere else!
Nothing to be honest.
9.0 / 10.0
Location, staff, breakfast.on-site parking.
8.0 / 10.0
The hotel is in a good location as very close to town centre. Free parking for residents is a bonus
The room was up a very difficult flight of stairs.
10.0 / 10.0
A small quiet hotel near the cathedral and town centre in Bury St Edmunds. It has the benefit of convenience for the main road network (A14), the town centre (5 minutes walk) and on-site parking. The room was very clean and spacious. As it is a small hotel there is just a small lounge and bar area but very comfortable. Breakfast was served in a bright spacious room. Plenty of choice ranging from the "full-English" through to vegetarian options. Very friendly proprietor who let us check in despite our early arrival. Overall it couldn't be faulted.
We had no complaints. This was our second visit. This time our room was on the first floor. Previously we had a room on the second floor that is accessed by fairly steep stairs. This is not an issue for us but maybe for less mobile individuals they should request a first floor room, although I recall the owner was perfectly happy to help with our bags.
9.0 / 10.0
Very welcoming in an excellent location for our few days in Bury St Edmunds
Pleased to have on site parking but not for the faint hearted when the hotel was full
10.0 / 10.0
The room was just right for what we needed, the breakfast was brilliant, the location was excellent - we could walk everywhere, and they had a private car park!
the stairs to the second floor... we appreciate it is an old house - perhaps better bannisters or grip on the steps please?
8.0 / 10.0
In a good location. Great to have parking on site. Room was nice. Bed comfortable. Breakfast was very good.
Although we were aware room was on top floor, the stairs to that floor were very narrow and twisting. We would have preferred a walk in shower rather than an over bath shower.
10.0 / 10.0
Excellent location within easy walking distance of the town centre. The room was lovely and historic with the added bonus of a small sofa which was a welcomed addition and the bed and pillows were wonderfully comfortable. Great choice of breakfast
It was all good
8.0 / 10.0
The room was comfortable and included a small sitting room, also comfortable. The shower was excellent, as were the breakfasts and the waiting staff. Good location close to the town centre.
The bedroom was on the ground floor immediately next to a busy road (which we accept is something the management cannot do a lot about), and similarly the sitting room was right next to the hotel car park. The mattress was too soft for our preference. The curtains were thin and let in the light/car lights, and although there is a blind it didn’t help a lot. A proper blackout blind would help.
7.0 / 10.0
room was quiet as requested. Unusually good wardrobe space. Useful, adequate, sofa. Clean, bright, functional and generally comfortable. Cooked breakfast was good.
Room was not very warm and radiators even full on provided inadequate heat to warm the room properly.
The mattress was too hard -- hurt my shoulder when sleeping on my side. The toilet brush fell apart in the loo -- awkward and messy. Room lighting was a bit glaring when on -- nothing in between that and quite dim. No flannels in the bathroom. Small selection of breakfast juices. All small issues but collectively disappointing.
8.0 / 10.0
Very clean and tidy, friendly, helpful staff and decent breakfast
Heating in room and hard bed
10.0 / 10.0
Closeness to the centre of Bury clean comfortable.
Nothing to dislike
9.0 / 10.0
Full English breakfast was good
Room was nice, very large bathroom. Bed was very comfy.
Baked beans with breakfast
10.0 / 10.0
Location near to cathedral and centre 6 minutes walk .Excellent parking
Breakfast excellent in every way.Well presented table, very good service and choice of food . Lovely full English breakfast professionally c
cooked
Nothing
9.0 / 10.0
Lovely central location with car park. Close to all attractions and shops. St Mary's church just around the corner.
No bath in our room, but decent walk in shower.
10.0 / 10.0
A lovely find. Very convenient for the town centre and car parking a nice bonus . The place has a lovely, relaxed vibe and the staff were great.
We loved everything
8.0 / 10.0
Fantastic breakfast, everything you could want to eat for a good start to the day. The room was clean and comfortable. The location was in a quiet part of town. The hotel manager was friendly and helpful.
10.0 / 10.0
A loverly room and very comfortable bed. Loverly breakfast and nice staff.
Nothing really.
9.0 / 10.0
Second time I stayed at the Chantry. The rooms are very comfortable, and only slightly dated. The breakfast was superb and they catered quite nicely for my vegan diet. The location is perfect for visiting the centre of Bury St Edmunds.
The hotel is on a quite busy road
10.0 / 10.0
The room was very comfortable and the breakfast was excellent. Everything was cooked to order and was delivered to your table, even the juice!
Nothing could be improved. It was all excellent.
8.0 / 10.0
The breakfast was very good well presented.
The location was good for town
Bedside cabinet none
You need a bedside cabinet tissues alarm clock loose change etc v
8.0 / 10.0
Good breakfast …well presented
10.0 / 10.0
Great hotel and a great location!
Just a 5 minute walk into the town centre
10.0 / 10.0
Dry close to the town centre. Lovely room and breakfast
There wasn’t anything I disliked
10.0 / 10.0
The breakfast was excellent and cooked to order. The room was very comfortable.
I was given a room on the top floor which was difficult due to the winding staircase but I did get help with my bag. Another time I would ask for a more accessible room as I am 87.
8.0 / 10.0
Great location
7.0 / 10.0
Location was excellent for the Cathedral and breakfast was very good
Bed was very hard and uncomfortable, didnt sleep very well
9.0 / 10.0
What a fabulous find 😊 As soon as we walked in, the welcoming ambience meant you felt yourself relax.
The room was delightful, comfy bed, lovely view across to St Mary's Church and a bath was a nice touch, rather than just a shower.
Breakfast was extensive and made with high quality produce. As a person who doesn't eat a full English, often breakfast can be limiting, however the fruit selection then porridge was gorgeous and my husband said the full English was delicious. Staff were very attentive and friendly.
A stay to restore the soul, just a shame it was for only one night.
Only reason it's not a 10 score, is we drink Whisky & lemonade and gin & lemonade and when we returned from our evening out for a drink in the lounge rather than staying in town, they didn't have any lemonade.
10.0 / 10.0
Location was perfect in the centre of town. Breakfast was delicious with quality ingredients.
Nothing.
3.0 / 10.0
Not very much I'm afraid. On arrival, I was advised we'd been moved from Room 7 to Room 14 (a bigger space apparently, so God knows how small Room 7 was!), in the Tudor Annex. I feel if I'd read he Trip Advisor reviews of the hotel before booking I should have refused this 'upgrade' there & then. One review was titled 'Avoid the Annex!'. The Tudor Annex is a block of three rooms squeezed into a small building to the side of the main hotel, with a steep set of stairs. Room 14 overlooks the main road, the bathroom is tiny and the dividing wall between us and our neighbours offered no discernible soundproofing. Thankfully they were fairly quiet during the night, but we could hear them very time they went to the bathroom. Considering this was supposed to be a 'Superior Room', and I was being charged £185 for a single night in Bury St Edmunds, I feel I should have checked out my original room before accepting this 'upgrade'.
See above; overall not a positive experience despite the hotel's proximity to the centre of town and free car parking, plus I struggle to understand why a hotel feels 08.00hrs-09.30hrs is a reasonable 'window for breakfast' on a weekend! Overall, the hotel doesn't feel very loved, which when you're charging the prices they are, isn't really acceptable. Sadly, we won't be returning, nor will we be recommending it to our friends.
9.0 / 10.0
Seemed a quieter part of town, lovely quirky accommodation (we were in Tudor cottage), great quality breakfast, nice fresh towels, relaxed atmosphere.
Car park is tight - but you have the space you have!
10.0 / 10.0
Lovely traditional family run hotel with lots of character
Nothing
10.0 / 10.0
Perfect location, quiet and close to centre of town.
Mattress was slightly soft for our taste but otherwise, room was perfect temperature, comfortable and beautifully laid out.
9.0 / 10.0
The room and breakfast were excellent..
Ideal location for the hospital where I took my husband in for a procedure and had to stay overnight.
All excellent
9.0 / 10.0
Loved the vegetarian option for breakfast, location is fantastic,
Had difficulty getting into the car park
9.0 / 10.0
Great location, free parking, a good breakfast and a very nicely decorated traditional bedroom.
Nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Chantry Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Chantry Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Chantry Hotel?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, bar, and wifi/internet.
