Intiterra Apart Hotel Villas

The staff was very polite, friendly and accomodating.

The noise. The second bedroom had two beds and no table, no lamps, no dresser, no hooks and nowhere to put anything.It was also very light in the room and we were up at 5:00 am every morning. We had a problem with sewer smell in the bathroom which the staff tried to fix. A few cosmeric fixes would do a lot to make a stay more comfortable.

Beautiful property with a range of individual villas and rooms, shared spaces available, friendly and helpful staff and great breakfast and dinners. Good location in Urumbamba. Recommended.

Nothing

Wonderful stay with helpful staff and lovely clean rooms and great food.

Nothing

The service staff is absolutely friendly and always eager to help, just a pity that they don’t really speak English so we had to communicate with the general manager via WhatsApp. Very nice surroundings and new facilities, it was quite comfortable and cozy.

But on the other side the breakfast isn’t what pictures on booking.com etc show. It’s only one small juice, eggs, bread and jam/ham/cheese. Fruit has to be paid additionally, no muesli or yoghurt, no variety, no buffet at all. Food in the restaurant is ok but quite pricey. When we came there were only three other families there and the whole place seemed abandoned. In the evening there was no light in the restaurant or in the common room, it wasn’t very inviting. We canceled our four day stay to two days and had a Full refund which was really nice. All in all a nice hotel but far from what you would expect from a 4 stars luxury experience.