Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
SAKS Urban Design Hotel Frankfurt is located in the Westend district in Frankfurt/Main, 2625 feet from Fair Frankfurt. The hotel has a terrace and spa center, and guests can enjoy a drink at the bar.
SAKS Urban Design Hotel Frankfurt is located in the Westend district in Frankfurt/Main, 2625 feet from Fair Frankfurt. The hotel has a terrace and spa center, and guests can enjoy a drink at the bar.
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Ratings and reviews
8.6 / 10.0
Excellent(831 Ratings)
100% verified reviews
9.0 / 10.0
I will definitely go again!
Modern, cool design. Great for business & personal. Great breakfast buffet prepared with care & thought. Fresh, delicious...
The nigth staff was truly unhelpful. But that was a singular issue. The hotel was superb.
1.0 / 10.0
Worst hotel stay in years. Untrustworthy feeling about the hotel. Unfriendly staff. Don’t stay here.
I HAVE NOT GUVEN NEGATIVE REVIEW BEFURE. Making exception for this hotel.
1 - Poorly highlighted Policy of hotel to deducted cost of hotel and deposit from credit card then ALSO deduct cost of stay. Had to wait for refund of the first deduction. Not made clear and staff FALSELY said the money wouldn’t be deducted from my card.
2- Room facilities NOT refreshed after first night .
3- Only provided with single duvet for double bed and only one towel.
4-
Air conditioning ineffective .
5- Dubious ‘free upgrade’ to queen room .
10.0 / 10.0
Lovely modern hotel
Lovely welcoming staff. Great quiet room, comfy bed.
Nothing
4.0 / 10.0
Hairs on bed
workplace in the room
Hairs on my bed, dusty, not clean, not friendly service
10.0 / 10.0
Beautiful hotel with exceptional amenities and hospitality.
The room was fantastic, the bed was extremely comfortable and huge! We loved the design, the little touches like Nespresso pods etc. The spa was beautiful too. The staff were very friendly and helpful. We would definitely stay again!
Nothing.
10.0 / 10.0
Great choice for Frankfurt Westend
Great location, modern facility, friendly helpful personnel, quiet room, very good bed quality. Also a good gym upstairs. I am impressed every time
8.0 / 10.0
Perfect for what we wanted, friendly staff
location was excellent as we were in Frankfort for the Marathon so only 7 min walk to start line so that was great. Room was lovely, perfect for what we needed, though there was no milk in the room fo the coffee/tea we made. Breakfast was very good, plenty of choice, staff very friendly. We will stay here again if in Frankfort and will recommend to our friends. The Gym was small but perfect if not busy and lovely area upstairs to sit and relax with a cup of coffee/tea along with a steam room and sauna. that was really nice to see and use. The design is simple , not fussy, very clean lines. Fabulous italian restaurant next door so ideal. We had lunch and dinner there, so good, highly recomend it. Turn left when you come out of hotel to a ten minute walk to beautiful park.
Milk in the room for beverages, could have done with hair conditioner as didn't bring any, usually provided especially if 4 star rating. Outside facade little bit sad but overall nice place to stay
8.0 / 10.0
Next to the exhibition center, very nice hotel with cool vibes
Warm welcome, outdoor area, cool vibes
Expensive during book fairs
10.0 / 10.0
Great hotel. Rooms are perfect size and provide a very professional look. Staff and management were always helpful and v
Clean, professional, very helpful staff.
10.0 / 10.0
Recommended
Highly recommend. Nice place, with sauna and decent location.
Breakfast is a bit expensive at €20.
9.0 / 10.0
Most recommended place in the Frankfurter's Westend
Everything great, would like to give a special shout out to the receptionist that have welcomed me on the day (night) of my arrival - he was kind, very welcoming, seamless despite 3AM, and remained this way throughout my stay at your hotel - thank you again!
No worries, everything was OK.
8.0 / 10.0
Nice staff good value
Very nice staff
No refrigerator in the room
7.0 / 10.0
Pricey hotel, comfortable stay
The spa upstairs was amazing. The bed was amazing. The staff was also helpful.
I paid 161 euros, I had no hair conditioner, no q tips, no toothpaste or toothbrush. The air conditioning was weak. The price did not include breakfast. This hotel is overpriced for what it is.
8.0 / 10.0
Good place to stay
good location and great room
Wifi quite slow
8.0 / 10.0
Very comfortable and clean, friendly staff
Very good breakfast
Everything fine
9.0 / 10.0
Cozy place
Stayed for a week for a conference. Beautiful and clean room. Got couch, comfy decor and everything. Generally nice and helpful staff, and no complaints about the room service. Free gummy bears in its good looking, cozy lobby. The location is peaceful and the hotel very close to metro station. The center is just a few stops away and the university campus is within walking distance.
The AC does not seem to be very helpful in cooling down the place. I can't imagine how hot it gets in summer. There's a heavy credit card deposit for a long stay, be prepared.
6.0 / 10.0
Pleasant
The property is extremely well located. My family has previously lived in Frankfurt Westend for several years and know this area well, so the Hotel was very convenient for catching up with friends.
We loved the location of the hotel, and the contemporary design of common areas on the ground floor and Spa Roof level.
Our room (301) was too hot to be comfortable however, and the temperature was not able to be adjusted with air conditioning. Further, the design of the room means there is no bathroom privacy. I do not think full separation of shower room and bedroom is necessary, however partial differentiation would be a design strength.
The room provided a coffee pot and hot water jug with tea and coffee, but no facility for fresh or even long-life milk. Many guests would expect a small refrigerator to be provided in this level of accommodation.
The television programming was difficult to manage other than watching SAKS advertising non stop. I rang reception to ask for help in locating one english speaking tv channel and was told that it did not exist ….yet. 15 minutes later I found, by chance, Sky News in English.
My son and I used the gym equipment which is a well designed space with great views of the Frankfurt skyline from the top floor of the building . After completing a work-out we noticed that the drinking water provided in the spa area was empty and we notified reception. The following day my son used the gym equipment again and the water remained empty despite the hot weather.
In the middle of the day on our second day at the hotel, our room door began to open unannounced. This was quite alarming as I was getting changed at the time. I would have thought that the Hotel would have strict policies regarding staff accessing a guest room with key access.
Lastly, on checking into the hotel, I was happy to pay our complete bill on arrival. I was however, not advised that a security deposit would also be charged to my credit card, to be reimbursed on departure. While I am not accustomed to this practice at the point of arrival, if there is a need for such a measure, I feel this should be pointed out to the client at the time of payment.
10.0 / 10.0
Everything is perfect
Staff, breakfast
9.0 / 10.0
Hidden gem with fantastic wellness facilities
The wellness facilities, the location, the breakfast, the design and the staff.
Breakfast lady was a little grumpy, but nothing serious. The hotel is slightly tired and could do with a lick of paint here and there. I had been promised an upgrade as a booking.com Genius but my room appeared to be a standard - which was alright for me.
8.0 / 10.0
Very good
Excellent location. Friendly and helpful staff. Nice modern design.
There were no TV channels with international news, such as CNN, BBC, Bloomberg, DW etc.
There was no refrigerator.
10.0 / 10.0
Exceptional
Location
8.0 / 10.0
Very good
Staff.
The bathroom was too narrow. No space for hang on the towel and clothes.
The room wasn't have enough space to open the our luggage.
8.0 / 10.0
Stylish minimalistic hotel with good location, light on services
Decoration, location, SPA, good breakfast
Limited room service availability, room size
9.0 / 10.0
very pleasant stay
it was comfortable and quiet, very good location
nothing
10.0 / 10.0
Exceptional
Very stylish room and the hotel itself in general! The hotel was homely and warm. I would especially like to mention the friendly staff and in particular Yeni. On my next visit to Frankfurt, I will definitely stay there!
The standard room is a bit small for two adults, so I would recommend taking the superior or suite. There is also no minibar or fridge in the room. It didn't bother us, but keep that in mind.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at SAKS Urban Design Hotel Frankfurt. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is SAKS Urban Design Hotel Frankfurt pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at SAKS Urban Design Hotel Frankfurt?
We found 26 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
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