voco Reading
Top rated by guests





8.5Excellent
(1,833 Ratings)
"West always enjoy our stay at Voco Reading, the staff are very helpful and an excellent service, plenty of choice for breakfast."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Featuring a swimming pool, a sauna and a fitness center, the voco Reading is conveniently located right next to The Reading FC Conference Center and adjacent to the Select Car Leasing Stadium. Free parking is available.
Business facilities
Golf course (within 2 mi)
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.5Excellent
(1,833 Ratings)
"West always enjoy our stay at Voco Reading, the staff are very helpful and an excellent service, plenty of choice for breakfast."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
West always enjoy our stay at Voco Reading, the staff are very helpful and an excellent service, plenty of choice for breakfast.
9.0 / 10.0
I liked the receptionist Nasserer, she was warm welcome, keen to ensure all guess were attended too.
I complimented her on her professionalism
N/a
10.0 / 10.0
The customer service was amazing by Nisserin , she went above and beyond to make sure that our stay was comfortable,
Everything was great
9.0 / 10.0
Close to offices I was visiting, easy access from M4
Nothing
10.0 / 10.0
Visiting family only 20 mins drive from the Voco this made the hotel perfect for us.
N/A
10.0 / 10.0
Breakfast is most probably the best selection I have had in a very long time
Hotel was a little cold
9.0 / 10.0
Always a friendly welcome. Nesrine on front desk was so lovely! Nothing was too much trouble. The staff in the bar are friendly and welcoming. Free parking is a huge bonus!
Nothing
8.0 / 10.0
I loved the hospitality from Nisreen, she was very helpful and accommodating.
The shower.
We had an accessible room and the water went everywhere when we showered.
Making the bathroom very wet.
9.0 / 10.0
It’s well staffed .. clean … comfortable
Nothing
10.0 / 10.0
Incredibly friendly and helpful staff.
10.0 / 10.0
Everything
Nothing
8.0 / 10.0
Great staff, especially front of office manager. Couldn't di enough to help!
Was cold on arrival, but dealt with promptly.
Spa was fine - pool not that warm, no jacuzzi
8.0 / 10.0
Organised and tidy.
Lovely staff members
Definitely returning !
The cleaners didn’t clean up our room and we asked twice.
8.0 / 10.0
Quick check in and friendly staff. Prompt bar and food service. Lovely steak. Breakfast was busy but plenty of food and all hot.
Only one downside, the beds. Very high and mattress topper very soft.
1.0 / 10.0
A bit disappointed with the service room was cold and I was over charged. Paid for breakfast I didn’t eat and the refuse to give me a refund.
Breakfast was 0/0 percent
8.0 / 10.0
Breakfast is excellent
The restaurant is not very good, ambience and staff good however the price and food not good.
10.0 / 10.0
Reception staff were incredibly accommodating and gave us a free upgrade. Breakfast was wonderful, again staff were very helpful.
Nothing
10.0 / 10.0
It’s nice room with good service.
-
5.0 / 10.0
The breakfast was great.
Rooms are very sparse and totally basic. Some staff are very friendly but others are either not at their station (spa) or not helpful (we asked for a taxi and got given a card and were told to call them ourselves).
2.0 / 10.0
Customer Service
The room that was given was not as advertised. Upon entering the room the shower curtains had missed few hooks, the bin was not done properly and there were no effort in the way the bed was prepared, so we asked for an identical room to what was advertised and paid for. Upon entering the floor there were coat hangers left outside randomly in the corridor, ( house keeping was not in progress at that time of the evening) when we got into the new room the couch had un mistakenly brown stains which we informed the service desk about who then advised that it will be removed it after we book out the following day. When charged that amount one will expect a certain standard.
9.0 / 10.0
Enjoyed the spa facilities and breakfast was very good. Room was clean
Showers in the pool were difficult to operate and cold water
10.0 / 10.0
It shouts luxury. I had the family room with the two double beds amazing, spacious and cozy
That I was only able to stay 1 night but that’s on me, I loved the experience
9.0 / 10.0
I'd booked the Queen and king bed grand room, as a HB package and thought it excellent value.
Room was fabulous, lovely comfy beds and fab shower - my 2 main requirements !
Easy access from motorway and good parking.
Dinner and breakfast both very good.
Very quiet at night, and slept very welll
A little lacking in atmosphere...but was a Sunday night in November, and it was lovely and quiet, so depends what you want !
The kettle, cups etc were hid away in a very low cupboard, rather they just put on top !!
9.0 / 10.0
Clean room with a view.
No
8.0 / 10.0
The receptionist upon arrival was brilliant — very friendly and welcoming. The swimming pool and spa staff were also extremely friendly and helpful. The pool area and the overall cleanliness of the hotel were excellent.
Breakfast food itself was good, but the experience felt messy and unorganised. The café area lacked organisation: there were no cups at the coffee machine, the machine ran out of milk, and we had to ask for cutlery because none was placed on the table. There were also no tissues available. We were asked to get our food while our table was being prepared, but it still wasn’t ready when we returned.
10.0 / 10.0
The staff were so friendly and efficient. Such nice warm smiles make it a lovely experience from check in to check out. The beds are lovely and comfortable and black out curtains do a great job.
Very small thing but orange juice is a bit too pulpy.
8.0 / 10.0
Clean and friendly staff
Just the location was a little far from the city
7.0 / 10.0
It was very clean, very comfy and nice and relaxing
The only thing that shocked me was the breakfast, it was nice but it wasn’t worth the money. £60 for 2 mornings for 2 people, just for a buffet was a bit much.
8.0 / 10.0
Really nice hotel in a nice location with good facilities and lovely staff
Unfortunately we were in accessible room without any knowledge that that is the room we would be getting. I would like to know that when I am booking that I am booking an accessible room.
The room was also old and needs a lot of refreshing. The outside and reception is so shiny but once you go into the room, it’s like going back to 2003.
10.0 / 10.0
Clean tidy, great staff
I quite liked it so difficult to answer this question, reasonably priced good location, great rooms
10.0 / 10.0
Great room
Comfortable bed
Clean
Breakfast good
Pool with children great bonus
Teacups in room small.
Mug would have been better.
10.0 / 10.0
The room was spotless, and the bedding — wow! Those big quilt covers and the pillows… oh yes! We felt so snug and cosy, it was like sleeping in a cloud. We slept so well we didn’t even get up to use the facilities again before checkout.
The staff were incredibly friendly and patient, happy to answer any and every question we had. And the little treat on arrival? Such a thoughtful touch — it made us feel instantly welcome.
Unfortunately, the steam room was out of order during our stay, which was disappointing as it was one of the amenities we were looking forward to. Additionally, while the welcome treat was a nice gesture, only one was provided despite two of us checking in. It would have been more considerate to offer one per guest
9.0 / 10.0
Enough space, specious and restful
Steamer was out of order but the information was not shared whilst booking.
7.0 / 10.0
The property is great. Gym is superb. The layout of the facility is bright and inviting. Rooms spacious, yet could be a bit more cozy. The staff were all excellent in service and mannerism. I had a dilemma and the front desk staff solved it with ease.
The lifts were temperamental. My wife got stuck in the lift in the late hours of the night. She panicked thankfully there was someone on hand to get her out. A young lady with our group also got stuck in the lift the following day. This is not a good selling point and needs to be looked into.
2.0 / 10.0
Spacious room
The room was beyond freezing. We would turn the air con off and it would automatically turn itself back on. For the two nights we stayed we went bed freezing and woke up freezing.
It was a nightmare trying to keep the air con unit off
10.0 / 10.0
it was a perfect for what we needed.
nothing to say here.
10.0 / 10.0
comfort, great service, affordable
key didn't work to get back into my room, took staff a while to get me a replacement
10.0 / 10.0
I had good hospitality mainly from reception and the kitchen, as l was delighted with nassirine hospitality as well as miss charly . This two made me wanna be at voco more and more
No negativity
10.0 / 10.0
Happy with everything
9.0 / 10.0
The staff were exceptionally helpful, especially Nisserine on the reception desk at check in and check out.
My only query was regarding booking a slot to use the pool, I felt that there should be times when there are no children allowed so you can have a calmer environment (I was later informed they do have that policy, but I had not been informed).
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at voco Reading. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is voco Reading pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at voco Reading?
We found 3 amenities for this rental. This includes business facilities, golf course (within 2 mi), and concierge services.
