Sure Hotel by Best Western Reading





7.7Good
(2,695 Ratings)
"Everything"
Verified guestDon't miss out! Price and availability may change
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Bar, Shared living spaces and more
Sure Hotel by Best Western Reading is 1 mile from Reading city center and offers a free onsite gym, free Wi-Fi and free parking on site. Reading University is a short walk away.
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$$$$
7.7Good
(2,695 Ratings)
"Everything"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Everything
7.0 / 10.0
Warm clean cosy with microwave fridge in room
A little bit worn
8.0 / 10.0
Lovely old building. Great location for our needs (near Reading Uni). Perfectly clean facilities, room and en suite. (Even full size fridge, kettle and microwave!) Fabulous staff, and heart-shaped treats as Valentines Day! Lovely touch! Thank you.
Beautiful old building so a little draughty and some road noise, round & through the single glazed windows. To be expected, so not a problem.
6.0 / 10.0
Location, access to parking.
Noisy on Saturday night.
Little sound insulation from room upstairs whilst came in very late and left early.
Heating control wasn't very sensitive, so you were either cold or boiling.
Bathroom was tiny.
1.0 / 10.0
We checked out within 2 hours as it was so awful, we didn’t even make it until breakfast
Upon arrival, in the car park were multiple cars with severe damage. The man at reception told us to follow him, led us around a series of buildings in the dark with no communication. He then proceeded to enter our room and told us this was it. Given the poor state of vehicles and how far away we were from our car, we decided to go and move our car to the next street by the building we were staying in. In our room, the single glazed windows were sash windows with no lock on them so they could be opened from the outside. The wooden window frames were starting to peel and showed signs of black mould. The room door didn’t shut fully with a lot of gaps around the door, there was a lack of fire signs and the bathroom was awful. We went for a walk to get away as it felt weird, after about an hour we decided we really wouldn’t be safe there at night and neither were our belongings while we were out. We went back and packed everything up. I went and handed the key back and said we were going to stay elsewhere, the receptionist made no comment.
9.0 / 10.0
The bed was comfortable, the room was quiet and had black out curtains. I slept very well. The receptionist who greeted us was very good.
It was difficult to get the top off the bath toiletries.
6.0 / 10.0
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6.0 / 10.0
Staff went above and beyond to help, and I enjoyed chatting at reception briefly! The rooms were exactly what I expected for the price I paid; a bed, bathroom and even a microwave.
It was a tad loud in the evening from outside noises though that is hardly the hotels fault.
10.0 / 10.0
The staff were friendly and helpful
Nothing
8.0 / 10.0
Great value. I was in one of the newly refurbished club rooms which was very comfortable, quiet and clean and had everything I needed. The staff were very helpful and friendly. It's about 20 - 25 min walk to city centre. Good parking availability at the hotel. Nice local area, green and leafy and lots of nearby eating and shops options on the high street (the Korean place was great).
7.0 / 10.0
Room and staff was nice
Another room left a kfc bag outside of there room and it was there all night and started to smell, also the full English breakfast would of liked to of had 2 sausage and 2 hash browns
10.0 / 10.0
Everything
7.0 / 10.0
Good location for Reading university
Excellent parking
Helpful staff
Dated
Bathroom facilities need upgrading
1.0 / 10.0
Not expected such A room. Worse ever I been till date
Zero
4.0 / 10.0
Nothing
Everything
7.0 / 10.0
Location was fine, the room was in an annex which was at best functional.
Being put in the annex
8.0 / 10.0
Staff were lovely, very helpful. The room was clean and comfortable. I travel a lot for work and having a fridge and microwave in the room is brilliant.
Location is very convenient for Reading town centre. Great place to stay for the price.
Nothing
1.0 / 10.0
Wifi didnt work at all, no use for businessman
wifi and decor was 1960's
5.0 / 10.0
Location. Comfy bed
Very small cramped room. Very, very tired decor and fixtures
7.0 / 10.0
Good value for money with lovely staff. Good choice for breakfast
No blackout curtains in room
7.0 / 10.0
Location
Very noisy as next to front door access.
10.0 / 10.0
Lovely property well spread out rooms were basic but perfect as they also had microwave cutlery and plates and bowls if you wanted to bring your own food. Rooms are nice and warm and the bed very comfortable.
the shower could do with updating a bit as if took ages to warm up and also needs slip mats in the shower as I’d was very slippery.
10.0 / 10.0
The Room was nice. Staff were friendly and helpful
Nothing
8.0 / 10.0
Receptionist was very friendly and nice, trying to help with finding a Restaurant, she also gave me a free room upgrade, where I enjoyed staying in a very spacious luxurious mini Suite with even self-catering facilities like Fridge and electric kitchen stove additional to the Standard Tea cooking facilities.
This room was amazing the three-face huge windows were blind-able with top-to bottom Venetian jalousies which made a stunning pattern of shadows when lit by the outside parking floodlights at night. Certainly these could be fully closed as well, but I preferred to look at the interesting shadowplay.
Breakfast Options were manifold, be it Continental or Classical cooked British, most times I chose the Full English and also didn't regret chosing the poached smoked Haddock with poached Eggs, still runny, that was lovely too!
since it's been pretty cool and rainy (severe flooding in south-Wales!) it was quite chilly inside the room - MY FAULT - I didn't check to turn on the heaters, as soon as I did, everthing came nice and cosy.
Shower takes a long time to provide warm water, but when arrived, it's actually too hot and has to be reduced by mixing in cold water.
I recommend to turn on the shower while brushing teeth, then it's about right ... getting warm and time to indulge in the shower stream.
3.0 / 10.0
The hotel was in a good location and was relatively clean. The room was adequate and the staff were helpful and friendly.
The whole hotel was far too hot. I had to have the fan on all night which was very noisy and kept waking me up. The bed was jammed up against the wall unnecessarily. The shower door was on the wrong way so you couldn’t turn the shower on without getting in first. Very unpleasant with cold water! The pillows were lumpy and uncomfortable. Didn’t enjoy it at all. Breakfast ok.
9.0 / 10.0
I didn't have breakfast there but the location was right not far from the town centre easy to catch buses location was just right
Nothing not to like
10.0 / 10.0
Everything especially the guy who does the night shift on the front desk he’s lovely and always wants to help
10.0 / 10.0
The people were welcoming and friendly the duty manager was very polite and outstanding thank you for everything
Nothing
10.0 / 10.0
Extremely clean room
9.0 / 10.0
Excellent location. Close to royal berks hospital and local shopping centre. Convenient car parking.
More information on the meal options, i.e. meal times, location
8.0 / 10.0
Great location, only a 20 minute walk from town!
Nice and quiet.
The bed was very comfortable, and the blinds were very black out.
The staff were lovely.
The towel rail was on and very hot constantly which made the room very very warm.
The fridge in our room also didn’t work.
8.0 / 10.0
Great for 3 stars. I was offered a choice of two rooms and was very satisfied. Fading period details but cheap price so that was fine. An ana ing large jacuzzi bath. Had everything I needed for a short stay. Comfy bed too.
Not much parking space and I felt lucky to get a spot.
9.0 / 10.0
the breakfast and the free parking and the room itself was bigger than expected. always good to be surprised
the heating was too low and felt cold and damp
7.0 / 10.0
Receptionist was very welcoming and extremely helpful going out of her way to get us the best room available and accompanying us to the room to ensure we were happy.
Most impressed
10.0 / 10.0
We were a family of 3 was a little snug but worked for what we needed. We had a microwave kettle and sink to do washing up.
Room was just a little too small. But still worked for us
7.0 / 10.0
Location and kitchenette
Bad smell in bathroom and no heating in bedroom
7.0 / 10.0
The staffs were great. Attentive, supportive and safety minded.
Was given a comp upgrade from a basic room to standard, allocated a room in thr main building as I was alone for safety.
The lift was broken throughout my stay. Climbing to the third fall hmm.
The staffs did offer to help with luggage’s though.
8.0 / 10.0
Value for money, nice staff
8.0 / 10.0
I have stayed in the lodge rooms (are they called lodges?!) and what a find in Reading. I am between moving homes and having to travel in from the North frequently, it has just been good to have an en-suite room with a kitchennet but part of a larger hotel. Absolutely lovely. Parking is plentiful and free which is great. The staff here are pleasant too.
It could do with being better cleaned.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Sure Hotel by Best Western Reading. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sure Hotel by Best Western Reading pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
