Quiet Central West End Apartments by Indigo Flats

Perfect location. The apartment is so clean and had everything we needed during our short stay in London.

None!

Location. The washing machine came in useful because we have been touring the country.

No issues

The location was absolutely brilliant, Soho, West End, China Town, Piccadilly Circus all within 5 minutes walking distance. The apartment was fantastic, very clean and spacious and had all the facilities we needed. Also situated in a quiet street, which allowed a peaceful nights sleep. Access into the apartment block and the apartment itself was so easy with the host providing the door codes well in advance of arrival.

n/a

The room was in a winning location, clean and equipped!

Uncomfortable bed. We asked for more toilet paper and were told they don't supply more. The same goes for towels. But above all, there is a thing called "service" and here they unfortunately failed. When we arrived the children's bed was not made. We had a problem connecting to wi-fi, they tried to help us by phone and when it didn't work, they said that someone would come to help us, we waited for him for an hour, that's what we were asked for and no one came. Unfortunately it took two days! We asked for another pillow, they promised they would bring it and that didn't happen either! Regrettable and disappointing. Too bad..