White Water Pines

The location and comfortable furniture.

The upstairs carpet needed cleaning. The rug under the table is torn and catches on the chairs. It was a tripping hazard.

The house was in a perfect location for our family. The views were really nice! The house needs some updating, but it was comfortable for our stay! There us a small store on the corner with veggies, and anything else you may have missed. Also a Dollar General that had good deals on paper plates, napkins, etc.

The plumbing in the downstairs bathroom made some serious noise. The trash from the last occupants was never emptied from the outside garbage. The Vacasa contact kept saying they opened a ticket, but nothing ever happened. Then they said, "Can we help you further", but never helped us initially. The garbage was overflowing, and the crows got to it. The mess we had to pick up was very disgusting. When asked if we should take the garbage out to the street for garbage day (on Monday), there was no direct reply, except, "Let us know how we can be of further assistance"? Nothing was ever done. It was really frustrating. It seemed like an automated reply system? Very cold, and unconcerned. Our granddaughter left her prized stuffed animal behind. I asked if it had been found, and was repeatedly told, pay a nonrefundable $25 fee, and we will look, yet, even if it wasn't found, the fee must be paid. After nearly 30 minutes on the phone, still no resolution. Again, cold and robotic replies. Money above all else.

All the rooms were well appointed. Great view.

There were two keys boxes but the instructions only mentioned one. It was confusing which box to try to open.

The house was nice and clean with a fabulous view. It was well stocked except that there was no coffee. The only other suggestion I would make is for the host to include an information sheet with local restaurants and points of interest in and around Rockaway. Oh and some instructions on what is expected at checkout ie. stripping beds, starting laundry etc All in all a very enjoyable place to spend the weekend