Appartements Up & Down by Beds76

The best thing about the apartment is the location, walking distance to most landmarks in Rouen, the communication with the concierge was amazing, the apartment was really clean and tidy, well presented and facilities were really good, the kitchen well equipped and really comfy beds. The apartment comes with an allocated car park so there is no need to stress about paying parking. Would definitely recommend Beds76 to friends and family.

The only thing that we didn't like so much was the staircase to the apartment and the smell of cigarettes in the corridors.

Really nice well done up apartment

Nothing

A great location with loads of space and parking nearby included which was very convenient. Apartment had everything you needed.

The kettle had been cleaned with vinegar to descale but was unusable despite rinsing many times.

The location was great, close to everything. The apartment is in great shape, everything is from IKEA, but comfortable enough. The owner is responsive and reasonable, with very good English.

The instructions to get the keys and for parking were terrible, with part of them missing. The concierge was outright horrendous - he refused to help me with the parking address that was missing from the instructions and yelled at me repeatedly that I needed to read them again…. When I asked if he was going to help me, he said no. Apparently, it was all our fault since we were offered the option of someone meeting us at the place and didn’t choose it! My logic was simple - if there are instructions, we can follow them without bothering other people. Well, clearly not with these folks. Huge amount of stress, for no reason, and for our own money. The owner promised to refund one of the nights for the insulting behavior of the concierge, and we will have to wait and see if that actually happens. To continue- We ended up figuring out where to park by reading the instructions in French and using our deductive powers :). The parking space looked like a dungeon, with barn doors that opened with a big brass key, we had a difficult time parking because there was a motorcycle parked in front of our spot; we were relieved to find our car there two days later. And - the apartment is a fourth floor walk-up, so be careful when booking - it is not in the description. I had the owner change the instructions, but he didn’t take all of my suggestions, unfortunately, so they still sound a bit funny. So - take note and think hard about booking this place. If, however, you don’t have a car and travel light, then you will be very comfortable in this apartment.