smartroom The Residence la Cittadella Baden
Top rated by guests





8.0Excellent
(276 Ratings)
"Interio"
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Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
smartroom The Residence la Cittadella Baden is offering accommodations in Baden. All rooms feature a flat-screen TV with satellite channels and a private bathroom. Free WiFi is available.
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Laundry services
Smoking allowed
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(276 Ratings)
"Interio"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Super cosy and cute small appartment with all basic equipment, very clean and thoughthfully designed. Even if this is not a hotel, my room was cleaned and carefully put in order. I was very pleased also because my room was very warm and upon my request (before I arrived) they even delivered extra blanket for me and pre-heated my room, so that it was ultra cosy, when I arrived.
I would prefer solid wall in the shower cabin unstead of curtain.I really missed bathroom doors - there is a window in the front, so you better close the curtains when using the toilet.
9.0 / 10.0
Easy check-in, good communication.
Perfect location.
Well-equipped room.
8.0 / 10.0
I liked that it is clean, that you have so many facilities in such a small space, that it is in the center, close to everything.
Despite having so many facilities, even an air purifier, sadly it does not have air conditioning, so I had to sleep with the window open. Because of this I was woken up by the church bells every hour.
1.0 / 10.0
Horrible smell of sewage during all stay. There was no door between room and the bathroom. Very noisy at night if open the window. But even when the window is closed, you can hear each move of the neighbors. Walls are like made of paper.
7.0 / 10.0
Small kitchen with everything needed.
No air conditioning. Have to open window but the clock tower nearby is a nuisance as it rings every hour and every 15minute.
9.0 / 10.0
Nice, comfortable, modern
I could not charge my laptop, I did not find any adapter to thick sockets
9.0 / 10.0
My room was at the side close to a bar. It was a bit noisy at midnight. Others are very good.
6.0 / 10.0
Location, room itself
Really hot in the room, noise in the bar underneath (in the same building) till 00.30 (Tuesday)
9.0 / 10.0
Location, cleanliness, comfort
Given the hot weather and because the room is under the roof, a fan would have been useful. The doorknob is tricky to use.
10.0 / 10.0
Interio
8.0 / 10.0
Great location!
Nobody answered the customer care hotline and didn't react to messages sent to them about the broken hairdryer. Very dissapointing.
7.0 / 10.0
good location, kitchen well furnished, clean
noisy because of the street and clock
8.0 / 10.0
The location, in the citycentre, close to train, restaurant, etc
Unfortunately, the room was not entirely clean. It was also a bit noisy. I don't mind hearing the sounds of the city but I don't want to hear my neighbours
8.0 / 10.0
Really good stay overall, probably the best in Baden if you’re there for a couple of days. Central location, clean rooms.
Room 44 does not have any lamp that can be put close to the bed. This is inconvenient because the only light switch is near the entrance, not the bed. There is also no electricity plug close to the bed, and no extension cord I could find. so you cannot reach your charting phone from the bed.
8.0 / 10.0
A bit noisy
1.0 / 10.0
I arrived at around 21:15 to the hotel to find that the room hadn't been cleaned. Naturally, I was rather annoyed. There was shaved hair all over the bathroom sink and skid marks in the toilet, wrappers and crumbs left on the side, cigarette buds laying around and even a pair of old boxers in the bin. Thats just a few issues. It was really filthy, and I contemplated finding somewhere else to stay, but the main problem was that it was already quite late. I also contemplated also cleaning myself, but there were no cleaners cupboards I could access or clean sheets. I thought about these options while waiting for the host to respond, because the situation made me very anxious and upset about what to do. I didn't want to stay in this room, but there were not really other options....The host finally got back and apologised to me, and in fairness sent a cleaner around very quickly. However, they also promised to send me a refund, if I got in-touch with Booking. But when I did that, even showing Booking the text they wrote me, the host refused to refund me (see messages). This is perhaps the most annoying part - they made a promise to refund me for a mistake (fair enough) and then went back on their word. Thats pretty disgusting customer service if you ask me.
In addition, the room was insanely loud because its situated above restaurants/bars which seem to be open until at-least midnight. I closed the window because it was so loud, but then it got crazy hot. There was supposedly some climate control which I tried to program using a panel on the wall, but it did nothing. In addition, the room also mentioned it had an oven and a fridge freezer, but there was neither. Perhaps they come in some of the bigger rooms, but not this smaller one. Anyway, don't advertise that something is available, if it's not. Thats just lying. I did also intend to actually use these facilities, and ended up throwing some food away because I wasn't able.
4.0 / 10.0
No AC in a room
8.0 / 10.0
great location, good restaurant attached, just very easy.
The entrance wasn’t great…container of dirty laundry. Not at all appealing, better to go through restaurant.
Small detail…with great toiletries provided, a box of Kleenex always a good idea
5.0 / 10.0
The room has everything you need in a small space. It is in the center of the town.
The floor was not clean at all, The curtain was not fixed properly. The kitchen's air evacuation passes in the wall next to
the bed and makes noise during the day
3.0 / 10.0
neat and clean
location of building
9.0 / 10.0
nicely located, stylish and comfortable
floor was dusty :) could be cleaner for someone who likes to walk bare feet
7.0 / 10.0
Perfect location, excellent WiFi, easy to access. Comfortable bed, clean snow white bed linen.
The room was not clean. Food stains found in kichen and on desk. Dust in the closet on the shelf. I felt a bit icky and uncomfortable as the room felt dirty to me.
8.0 / 10.0
location & ease of access
pictures of France? (rather than Switzerland) on walls.. 😆
8.0 / 10.0
Location
8.0 / 10.0
In the middle of the city. Easy access.
For no stuff the price is a little to high.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at smartroom The Residence la Cittadella Baden. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is smartroom The Residence la Cittadella Baden pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at smartroom The Residence la Cittadella Baden?
We found 11 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and laundry services.
