Crofts Hotel
Top rated by guests





8.6Excellent
(903 Ratings)
"Friendly, welcoming owner and staff. Spotlessly clean. Although no evening meal available, they are happy for takeaways to be delivered and eaten on the premises."
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Located in Cardiff, Crofts Hotel features a garden, shared lounge, bar, and free WiFi throughout the property. Featuring family rooms, this property also provides guests with a sun terrace. Cardiff Castle is 1.
Free WiFi/internet
Free Parking
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Family friendly
Smoking allowed
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(903 Ratings)
"Friendly, welcoming owner and staff. Spotlessly clean. Although no evening meal available, they are happy for takeaways to be delivered and eaten on the premises."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Came for the football at Cardiff City stadium, quick 10 min Uber ride away. Very hospitable staff and regulars in bar, amazing value for money. will definately return when back in the City, thank you!
N/A
9.0 / 10.0
Very friendly and helpful staff especially over parking. Rooms are spacious and very modern. Good value for money. Walking distance of town centre.
N/A
10.0 / 10.0
Friendly, welcoming owner and staff. Spotlessly clean. Although no evening meal available, they are happy for takeaways to be delivered and eaten on the premises.
9.0 / 10.0
Clean warm and comfortable room - very efficient communication and process. Cannot fault this place. The second time I have used it when attending an event in central Cardiff which is £10 taxi ride away. Will certainly use again.
On street parking in the neighbourhood can be a little chancy.
10.0 / 10.0
Spotlessly clean, modern fittings, friendly helpful staff. Quiet rooms.
Nothing. It was perfect for a couple of nights.
9.0 / 10.0
Immaculately clean room, very good price and friendly staff
8.0 / 10.0
Very reasonable. The shower was great and the bed was comfortable.
It was a little cramped with two beds in the room.
8.0 / 10.0
Good clean rooms and bathroom
Breakfast was extra cost
9.0 / 10.0
The staff are extremely friendly and want to ensure you have everything you need. Location was perfect for my particular needs.
Lack of dedicated parking
8.0 / 10.0
The location and the rooms were very comfortable
9.0 / 10.0
Nice room & well appointed
Staff were very helpful and friendly
9.0 / 10.0
The price ease of booking in cleanliness and bed
Nothing to dislike. I didn't have breakfast so I can't comment on that. The pub was good also.
10.0 / 10.0
Warm friendly atmosphere
Nothing too much trouble
Central to loads of things around Cardiff
Room very spacious clean and modern
Beds very comfortable
Breakfast perfect
Nothing
8.0 / 10.0
Very friendly, helpful staff. Rooms all recently revamped, very clean and comfy beds.
Slightly too far from town centre.
9.0 / 10.0
Very pleasant hotel. Not too big. Very friendly and efficient staff. Room facilities good for a short stay. Good walk-in shower. Excellent breakfast.
Emergency light above door too bright. Bring your own eye-shade! Bit of a walk from public transport particularly if raining!
10.0 / 10.0
I was pleasantly surprised at how spacious our room was. I was expecting a cramped room with 3 double beds but the room was laid out nicely and we each had plenty of space. The beds were also super comfortable; we all slept like babies!
A bit far to walk from the city centre and back, but not bad.
10.0 / 10.0
Modern spacious room. Quiet area. Close to city centre and visitor attractions.
9.0 / 10.0
The staff and location
Nothing
8.0 / 10.0
Clean room
Mattress needs replacing, can hear noise cos it’s above a pub
8.0 / 10.0
Clean space, good shower facilities, comfortable bed, unable to hear noise despite being above a pub
Very warm evening though it was autumn and had window open
9.0 / 10.0
I had a twin double - 2 double beds with a private bathroom. The place was absolutely spotless. Clean, well lit, TV, free fast WiFi.
The beds are so comfortable. I slept like a baby after having been to a metal gig at Cardiff Utilita Arena. So it was much needed and I woke up feeling well rested.
Traffic outside and street noise was quiet considering it was a Saturday night.
The staff were helpful and friendly with a warm welcome. I was confused about where to park when I arrived and one of the ladies working there came out and helped me to find a space, which brought my stress levels down as I was travelling solo and a bit anxious.
There's a hair dryer if you need it, tea/coffee station (I didn't make use of it but I know many people would).
Very happy with my stay and would definitely book again if I happen to be back in Cardiff again.
The ONLY 'grumbles' I have is my door code didn't work on arrival. A member of staff reset it for me and got it working.
However, I didn't get back to the hotel until past midnight and again, my code wouldn't work, this time on the entrance door. I called the mobile number given to me for out of hours issues. Another member of staff, who sounded rather confused on the phone, eventually came down to let me in and reset the code again for me. I also could smell alcohol coming from him which made me a bit uncomfortable if you are on call for when guests need you and have been drinking (I don't drink so it wasn't me).
So it may be worth noting/checking that codes are entered correctly/set up before guests arrive to avoid confusion. And perhaps not allowing staff to work if they have alcohol in their system. (If you were staying at a chain hotel for example, I very much doubt the staff on the night shift at the front desk would smell of alcohol so it's worth noting in terms of professionalism).
I was worried I wasn't going to get a response and would have been stuck outside with none of my belongings had the phone not been answered the second time I called.
8.0 / 10.0
The cleaning staff were the only staff I came across, really lovely ladies
The bed was very comfy, I did sleep well.
There's a bar but I wasn't disturbed by it and they do breakfast for an extra £10 per person, I didn't need breakfast, so can't comment on it
No reception, no welcoming. It's all digital - wasn't expecting that.
There was also a green light that stayed on constantly, that lit the room up which really spoilt it, but other than that it was a good find.
9.0 / 10.0
Clean comfortable and an excellent location for both the City Centre and Cathays Park
10.0 / 10.0
Gorgeous! Beautiful room and lovely staff.
Nothing. It was perfect.
9.0 / 10.0
Staff were lovely and very accommodating. Bed was comfy and the whole room was very clean. We were glad of the fan that was provided as it was very hot in the room but that was due to the lovely weather outside. Could connect Netflix and prime to the tv so we could watch whatever we liked.
No bedside tables or plug sockets at the side of the bed. Other than that we had no complaints at all.
10.0 / 10.0
The staff were so lovely and welcoming. I didnt explore any more than my room so cannot comment on the bar area etc.
The code for the outside door and room was a nice touch! Made coming and going really easy and hassle free.
The room was warm, quiet, with a soft bed, lovely shower and everything i needed for a restful stay.
Will definitely be using again.
The seagulls at 5 am. Nothing that can be done about that though.
10.0 / 10.0
Lovely hotel, rooms were clean and comfortable, the team were all welcoming and very helpful, in particular with the parking. Breakfast was delicious.
Parking is a little difficult, limited space outside of the hotel, permit parking on most streets.
10.0 / 10.0
Very very clean room with a decent shower and comfortable bed and very friendly staff and lovely locals
The only drawback not food in the evening, but if you want the staff to pop you ready cooked meal in the oven no problem, more than welcome to get a takeaway and use the breakfast room more than welcome, spy a big deal
7.0 / 10.0
Very clean and well prepared
Couldn’t stand up properly in some places like in front of the toilet or sink.
9.0 / 10.0
Breakfast excelleny
Out of town centre location.
6.0 / 10.0
The room was lovely and felt clean. It had everything you would need.
It was very impersonal and all felt very lazy. I was given a code in the morning to access the front door and room and that was it. No reception just a door . Parking was awful when we arrived and we had to find someone to ask if where we parked was ok,from there we were on our own. No one to greet us so we just left in the morning as no one asked us about breakfast.The walk into town is fine but coming back in the dark is intimidating.we were asked to leave the door ajar when we left but what if someone came in a stole items from the room after we left,do we get the bill??
8.0 / 10.0
Location is excellent in quiet residential area close to city centre. Room ideal for solo traveller. Excellent shower room. Entry to accommodation by pincode.
Only staff contact were cleaners. Host available by phone.
8.0 / 10.0
Breakfast was substantial. Staff very friendly
10.0 / 10.0
looks lovely
non
9.0 / 10.0
Breakfast was excellent.Staff and owner were very welcoming and the room was immaculately clean.Very reasonable bar prices too!
The seagulls and the heat,but that's not the fault of the hotel!
10.0 / 10.0
The location was close enough to town centre, the room was exceptionally clean and the facilities provided were of a high quality. The staff on arrival were friendly and helpful. The attached bar downstairs had a friendly atmosphere.
10.0 / 10.0
Very comfortable and great value for money.
I didn’t speak to the staff much as I was late arriving and early leaving but I was very pleased.
The ONLY feedback would be to provide a bin in the room.
Very small and there was one in the bathroom so really not sure it counts.
10.0 / 10.0
The beds were super comfy, we had parking outside the door of the hotel. There was a TV although we didnt use it. Fresh towels on the bed and a lively unsuited. Kettle and coffee/milk in the room on a desk as well as free wifi. We felt safe as 2 girls walking from the hotel to the city centre and back late at night after a concert. A staff member greeted us and let us know how the locks etc worked. Amazing would highly recommend. Can't beat the price and quality of this place highly enough. Thanks.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Crofts Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Crofts Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crofts Hotel?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and bar.
