The Stay Company, Friar Gate
Top rated by guests





8.7Excellent
(721 Ratings)
"Everything was very clean, I had everything I needed and the property was lovely and big and cosy!"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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The Stay Company, Friar Gate offers accommodations in Derby, 14 miles from Donington Park and 16 miles from Nottingham Castle. This apartment features free private parking and free Wifi. This 4-star apartment offers private entrance.
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Accessible Parking
Family friendly
Safe
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(721 Ratings)
"Everything was very clean, I had everything I needed and the property was lovely and big and cosy!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Great location, great shower
Very small living room
9.0 / 10.0
Was very clean, had everything we needed, location good.
Mattress on the bed did have a bit of a dip in the middle.
10.0 / 10.0
Everything was very clean, I had everything I needed and the property was lovely and big and cosy!
Nothing I liked everything
9.0 / 10.0
We stayed over the Christmas period. It was a perfect base for our visit to relatives. The apartment was well appointed and equipped and was very convenient for the centre of Derby - ideal for our purposes.
9.0 / 10.0
Cleanliness, nice area, helpful staff
We were put on the 3rd floor, not the fault of Stay company as i didn't request a ground/1st floor apartment, will definately make sure i do this for the future.
10.0 / 10.0
Location, space, cleanliness and parking.
Nothing
10.0 / 10.0
Location, free parking ,the room temperature. Facilities, the response from customer services when I had an issue ,excellent.
Nothing
9.0 / 10.0
Decor and layout of property was excellent
Sound insulation between properties is a bit lacking - could hear people talking in a normal voice thru the wall.
6.0 / 10.0
The location is good. It’s nice to have kitchen in the property.
It’s not the cleanest. My linen was dusty and I’ve found multiple hairs on it which is not ideal. The toilet seat was stained and I managed to wipe unknown yellow stains off it. Dishes were greasy.
The flat does not feel well maintained, despite having good facilities to start with. Shower area was mouldy, toilet floor was permanently stained…etc.
Be prepared to take the stairs. As I’ve got a top floor flat, it was challenging to get my heavy luggage up and down the property.
10.0 / 10.0
Our host, Sara, was extremely obliging and professional, kindly accommodating a small request from us. The key collection and drop-off instructions were very clear, making everything simple and stress-free. We were delighted with the property — it had everything we needed and more. The location was perfect too, within walking distance to the town centre and in a lovely quiet area. Highly recommended!
10.0 / 10.0
Excellent accommodation and location. Staff answered the phone promptly and dealt with my enquiry in a helpful and friendly way - faultless service.
10.0 / 10.0
As always ./ awesome 🤩
10.0 / 10.0
Our past reviews say , how Amazing it’s , all we need , helpful management, Sarah and Scarlett are so helpful , professional, do everything they can to help ! The full team are marvellous 🤩
8.0 / 10.0
Very clean & quiet. Great location for the Cathedral Quarter. Fantastic facilities, they really did think of everything. Easy key pickup and drop facilities. All round fantastic stay, will come again.
Very little to dislike. The kitchen bin had not been emptied from the previous occupants, but was very quickly remedied by a really efficient and friendly lady, who apologised profusely. TV interaction with remote control was appallingly slow, like 2 seconds to respond to any click; very frustrating, but hey, first world problems. We wished the bed was bigger than a standard double, but it was very comfortable and it's not their fault we have a bigger bed at home!
9.0 / 10.0
Stayed a number of times, doesn't disappoint. Great location, close to city but quiet.
Bed a tad hard for my liking
7.0 / 10.0
Functional and fairly spacious. Two bathrooms, secure parking. An EV charger less than a block away in the Enterprise Centre.
It’s an old building with thick walls and heavy doors so it’s quiet inside.
The location is nondescript. Ok if you’re on a business trip and don’t plan to explore the neighbourhood I guess. Ten minutes walk to the east it gets much nicer.
It’s really a three-star property. Everything is functional (and quite new) but cheap, and I didn’t see anything get cleaned in the week I was there.
Tiny, tiny shower cubicles, and the bathroom fans didn’t work at all (one didn’t switch on and the other was so dusty it didn’t move any air).
6.0 / 10.0
They provided lots of little extras that you need for self catering & a good info book
Location wasn’t what I expected
7.0 / 10.0
All facilities were very helpful and handy
Nothing
8.0 / 10.0
My third visit. Great to have secure free parking so close to the centre of town. Friendly helpful staff. Would certainly return.
The decoration is beginning to look a bit tired eg the floor covering in kitchen and sitting area is buckling. However the general appearance is still pretty good.
8.0 / 10.0
Close to the city centre. Had lists of parking space.
The bathroom didn’t have enough barrier to stop water getting on the floor.
9.0 / 10.0
It was our own little house with an upstairs. It was very clean and all facilities were accessible.
Every time the exit gate opened it echoed through the house like a loud horn sound. The stairway was quite dark at the bottom and because the first step is quite steep maybe a sensor light could be added to the foot of the stairs? Also as access is straight into a street, an extra lock on inside of front door may provide more security.
8.0 / 10.0
The Location near to the city centre, museum, cathedral , walkable distance to Derby Arboretum and Public park ( 30 to 40 minutes)
The accommodation was clean
Excellent well equipped kitchen. Tea bag , coffee sachets and uht milk provided, had hoped for cereal, milk and biscuits like the other guests had mentioned in comments
Fresh towels and white cotton duvet cover , mattress protector
Large shower.
Car Park
Excellent Security system to collect and return key
Excellent and timely communication from the company 10 out of 10.👍😊
Although I have commented on the issues I didn't like as much I would stay here again and recommend to others . Our next visit I will book a larger apartment / accommodation .
The bed was small and uncomfortable, personal preference, but maybe ok for some people
The accommodation felt cramped kitchen, dining area and sitting area in a small space .
I had booked a Deluxe one bedroom appartment and had expected more square footage / living space
Small sofa which I found very uncomfortable to sit on.
Accommodation entrance on a street which was noisy from general public on one of the evenings. A chain lock would be a good addition as the door opened onto a public path and road There are secondary windows which do block out the traffic noise.
Shower , water was too hot unable to turn to a much cooler setting, an anti slip mat would be a good idea in the shower. The company are contactable but as we were there for only 2 nights this wasn't a major issue for us.
8.0 / 10.0
Location was quiet, and a 10min walk into the centre. The secure parking was great, and picking up and dropping off keys was very quick and easy. Spacious and everything needed for a 3 night stay, kitchen was well equipped.
Not a big issue but there was a strong not overly pleasant cooking smell in the apartment that was either from elsewhere in the building or previous guests. It was there for the full 3 nights we were there and was engrained in all of our clothes when we got home, so they had to be washed even if unworn and clean.
9.0 / 10.0
Lovely apartment, on site parking big bonus. Good communication from company too.
Freezer hadn’t been cleaned and something had been spilt in it but guest services were very apologetic and we didn’t need to use it so it wasn’t an issue for us.
9.0 / 10.0
Well maintained, good response to any issues, easy access to Derby Centre, plenty of secure parking.
Keypad on the key collection system intermittent.
7.0 / 10.0
The location was perfect, the apartment had just about everything we needed and the friendly staff went above and beyond regarding our request where possible. The security patrol made us feel safe too.
Unfortunately facing the road had two downsides. Firstly the noise (admittedly I’m a light sleeper) - I didn’t feel too safe leaving the windows open for fresh air in the warm weather either especially overnight. The fan was most welcomed - the staff also offered a “sleep pack” which was appreciated but it was a shame we were unable to change rooms due to the property being sold out.
Secondly, privacy was a problem. As the windows looked straight out onto the road without any frosting or blinds the only option when trying to get dressed was to either do so in the small (windowless) bathroom or in the bedroom with the lights on and curtains closed.
The apartment was tired in places, but otherwise good value for money.
9.0 / 10.0
Very easy, good location, secure parking and a lovely apartment for the two of us.
-
7.0 / 10.0
The environment
10.0 / 10.0
Clean and spacious
7.0 / 10.0
We were sent very good instructions
It was a little difficult to enter the 8 digit code into the keypad but someone came to check that we were ok so we were never in danger of not getting the keys.
1.0 / 10.0
Nothing
Everything
6.0 / 10.0
Good location, free parking
No lifts. Was at the top floor, I think it was a bit around 4-5th floor as there were small stairs and we had big luggages with us.
8.0 / 10.0
Easy to find and great bonus having secure parking, once we figured out that it was the 3rd gate along. Maybe note that in your arrival info as there is a business logo at the first gate which caused us some confusion. Nice and close to town centre.
Easy key pick up and entry.
Everything we needed for a comfy stay . Fresh milk, breakfast Cereal and bottled water in addition to the tea, coffee and biscuits was a super thoughtful touch
Lovely clean bedding and towels.
Great shower and well stocked kitchen.
Would be quite easy to stay a lot longer.
Easy key deposit on exit.
Deposit returned promptly.
First class !!!!!!
Seems sad to mention it but we had a mucky switch for the bathroom light however in view of the sparkling cleanliness of the rest of the place it must have been a pure oversight.
10.0 / 10.0
It was a lovely space which had everything we needed and more. Very nice touch to provide a range of breakfast cereals, milk and bottled water.
2.0 / 10.0
Location. Car park. Ease of access with keys
We had apartment 21
On arrival, it felt dark and dingy, but we planned to be out a lot / just sleep there, so not too much of a concern. Just needed a clean room and bed really.
Then we realised that sleep was unlikely due to:
Non-existent sound proofing - from no soft close on front door (so everyone sounded like they slammed it open and shut!), any movement (people, washing machine) in apartment above felt amplified and constant, could hear people speaking from every direction (outside and in building)
Fridge motor was intermittently whirring/loud noises (switched off when we were in the room)
Bed sheets didnt fit - double bed but felt like a single bed sheet, so skidded about if moved in any direction. No mattress or pillow protectors.
Cleanliness was the biggest concern - stains on everything , stains all over mattress, mould and dirt in bathroom, stains all over entryway...then after something rolled under the bed, we had the joy of finding used condoms, dirty underwear and mounds of debris and dirt.
We contacted the company to report this and they replied very promptly (within 5 minutes on a Sunday) to tell us "we were sensitive" but they'd get someone to clean under the bed.
We arrived back to the room and the entire bedsheets had been scrunched up and thrown into middle of the bed, presumably while they changed the bottom sheet to one that fitted. They had cleaned the used condom and dirt away though, so lucky us.
9.0 / 10.0
Well furnished appartment
I would prefer soap and shampoo to be from a dispenser. No single use plastic
9.0 / 10.0
Great location - good for our weekend stay
Would have been better if they had sent the email with the entry instructions the day before, rather than on the arrival day
6.0 / 10.0
The bed was comfortable
The process for getting into the property was more complicated that all previous bookings. The bathrooms were not clean especially around the toilet. There were hairs on the carpet in one of the bedrooms. Two of the four glasses were chipped.
10.0 / 10.0
Great location, finishing touches providing btl water, cereal, milk…… exceptional
Tv aerial wasn’t working, but the tv was smart so had apps
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at The Stay Company, Friar Gate. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is The Stay Company, Friar Gate pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Stay Company, Friar Gate?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and accessible parking.
