Abinger Guest House

Nothing

Dark and dismal room the owner hadn’t told the manager we were booked

Cost

Nothing

Absolutely nothing , the room was dirty with stains in the sink , rubbish left in the bin by the previous person who stayed and the room was covered in cobwebs , there were also stains on the bed …

Room was a mess , only half decent thing was the owner who was nice , someone had also entered our room without our knowledge and enjoyed some tv while they were there , no refund , no apology , absolutely horrified

I did not like anything about my stay at the house. I am glad that it was only one night as I would have found somewhere else to stay. The place is unfriendly, disgusting and would not recommend for anyone.

When checking in, the caretaker had no knowledge of my booking at all, nor did he have knowledge of my families booking either. We were confronted at the door, with the 'reception' being a table out the front of the property. It did not overly feel like a very friendly or welcoming arrival. My room had not been ready and he had to rush and make sure that there was a room for me to stay in. On appearance, everything is shabby and nothing was clean in any shape or form. Cleanliness is expected from an establishment that you are paying for. Marks on bed sheets, unsure if they were clean, floor not hoovered and covered in hair and what looked like dead skin, the sink had toothpaste marks from the previous guests and a foul smell coming from the house- possibly old urine. The room was damp and had other mold. The beds also had mold the backs near the walls and had yellow staining and covered in dust. Shared shower and toilets were far from decent. The 'shower' next to my room was used as a storage facility, full of fiber glass. The shower room had no ventilation and there was a sign saying that the door had to be kept open once finished. The shower tray was yellow and covered in hair- I did not use it as it was actually disgusting. The shared toilet had a very odd partition wall and had no spare toilet paper, no toilet brush or sanitary bins and there was no where to dry your hands. Another toilet had empty plastic bottles and they didn't lock. False advertisement, there was no kettle or cups in the room and decor was completely different to what was there. Did not feel safe sleeping there, the caretaker argued with and verbally abused my family about a review we did not make and refused to apologize. He also confronted another guest late at night. It felt eerie and just unfriendly. An unsavory gentleman and poor management, cleanliness non existent. Booking.com really need to review this property and the staff within. Some severe false advertisement.

The property was ayt

The staff

Nothing

Hostel vibes and poor quality of room, smell and toilet / bathroom. Definitely not worth the price should be a lot of cheaper. Toilet flush wasn’t there some sort of plastic replacement has been put there. The kitchen felt I wouldn’t want to eat there. Very small toilet and shower room. The room to the kitchen was clearly where the host stayed and had a cat so wouldn’t have been comfortable with this even though he locks that room it’s connected to the kitchen so not sure how hygienic it is. The guests who were also staying there made us feel uncomfortable and the room was at the front so anyone who went outside to sit or smoke we can hear. We couldn’t stay here so late at night had to find somewhere else.

Cheap and cheerful. Paul the manager was lovely and helpful. It is how you'd expect a guest house to be in an old area. But it was comfortable. Small kitchen to eat in but had microwave and there was a fridge in the bedroom. Tesco Express right next door which was really handy and plenty of free street parking outfront.

Very steep stairs so if you have heavy luggage it might be an issue if staying on the top floor. But Paul offered to help with taking them up 😀 Light did go out in the shower but that's only because it was on a sensor, so with some movement it came back on, so not an issue.

The location was good and free road parking was perfect!

Had problem with the lighting in the shower on our floor!