WINK Aparthotel Quiver Tree
Most favorited





7.4Good
(1,768 Ratings)
"Extremely clean"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet, Air conditioning, Garden and more
Quiver Tree Apartments is located in Stellenbosch and offers modern self-catering accommodations. The property is 15 minutes' walk from Stellenbosch University.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
WiFi/Internet
Garden
Laundry services
Accessible Parking
Family friendly
Smoking allowed
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
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Most favorited
7.4Good
(1,768 Ratings)
"Extremely clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
It's a well-equipped apartment. We were on the ground floor,which is good for luggage lugging but the balconies on the higher floors are nicer. Air-con in sitting-room (not the bedrooms which do get hot). A good choice for a night or two.
The lamp in the sitting-room didn't work and the French windows didn't seem to lock.
7.0 / 10.0
Location
Breakfast
5.0 / 10.0
The only thing I liked was the friendly staff and the secure parking
Our stay had a few disappointing aspects that I feel should be mentioned.
When I inquired via WhatsApp about the possibility of an earlier check-in, the response I received was abrupt and dismissive. While I completely understand that early check-in cannot always be accommodated, the manner in which the response was communicated felt unprofessional.
In addition, the size of the room did not justify the price charged. For the cost, I expected a more spacious and comfortable setup.
Lastly, the apartment was advertised as having a mountain view. Unfortunately, this was misleading. There was no visible mountain view from inside the apartment. In order to see the mountain, one had to either stand in a specific corner of the patio or leave the apartment entirely and walk closer to the office/security area. This was disappointing, as the view was one of the reasons we chose the property.
Overall, while the location may have its positives, these issues significantly impacted our experience.
10.0 / 10.0
Extremely clean
5.0 / 10.0
The reception was kind - they even organised an adapter so i can charge my phone
Hotels come with twin plugs already available
There was a blinking green light in my room from the main switch could not sleep well (room 115)
The floor next to the bed needs a mat - too cold as you step on the tile
5.0 / 10.0
The staff - very helpful
No lift….hard to get our 5 bags up to the room
7.0 / 10.0
The staff were friendly and accommodating.
Curtains are not blackout so lots of light in the morning. No hairdryer in room and when asked for one there was none available until the next day.
8.0 / 10.0
The location was perfect, very close to the University and shopping centres
The cleaning - especially changing of linen. It should be at least after two days
7.0 / 10.0
Location was okay, beds were comfortable. Really enjoyed breakfast and coffee at the cafe on site.
Pillowcases were damp - we put them on balcony to dry.
Check-in was delayed even though we were 2 hours after official check in time at 2pm as room was being cleaned.
No sharp knife provided in kitchen.
8.0 / 10.0
Comfortable and they have a restaurant with good food
The bathroom fittings were not looking too good as some were coming off
10.0 / 10.0
Staff. Very helpful and friendly.
No pool.
5.0 / 10.0
The room was a bit comfy.
The constant hooting at the gate. My request for remotes or keys to the gate was ignored. There was not enough staff on duty to handle the volume of guests through the dinning area in the morning. Constantly having to remind the cleaning staff that the coffee station needed to be refilled. The Iron needed to be "shared" and was constantly being removed from the room. Only on the day we left did we notice that there was actually a laundry.
In short, there is a serious lack of management, accountability and pride. I was most irritated when I walking in on the staff all discussing me and my family. Very concerning, especially considering the POPIA Act.
7.0 / 10.0
Service with a smile and staff always willing to help without hassle.
Can do with a better variety of glasses in the room as well as a "on-the-go"/takeaway breakfast option for people that are in a rush in the morning but, don't want to lose out on the included breakfast.
7.0 / 10.0
As always a pleasant stay, friendly and attentive staff.
Would be appreciated if check-out time can be at 11:00. Other than that, no other issues
6.0 / 10.0
Location
Restaurant not organised.
Run out of milk and serviettes.
Don't know hoe to make a nice flat white coffee
7.0 / 10.0
There is no pool in the property. The microwave in the room is not easy to use and hotel staff were also not able to use it.
10.0 / 10.0
The staff
The stairs
6.0 / 10.0
The highlight of our stay was the breakfast which was a small buffet but nicely prepared with a choice of additional omelette or eggs cooked to your wishes. The breakfast staff were friendly and helpful and you could sit indoors or outdoors. The coffee was excellent - from a proper coffee machine and made to your preference. Although our apartment was not particularly clean the bed linen and towels were of a good quality and the building was quiet at night.
Check in took over 40 minutes and was laborious with a lot of form filling. The door lock was not secure and the cleanliness of the balcony was appalling, with a dirty ashtray and cigarette butts. The table and balcony floor had not been cleaned before our arrival - even upon request and we were unable to use this facility. Crockery and cutlery were not in accordance with the number of guests and the aspect from the room was poor. No attention to detail or room checks.
7.0 / 10.0
Walking distance from town. Conveniently situated close to main roads.
No two point plugs. The Wifi was not working.
5.0 / 10.0
Comfortable beds. We all slept well during our stay
Breakfast and food left uncovered, with flies all over. There was a general lack of cleanliness - because we found hair all over our space. I had to ask for the carpet to be vacuumed twice and leave notes for the cleaners to clean the bathroom mirror. We also had to request towels—things one shouldn’t have to manage while on leave. The team could have organised themselves better.
8.0 / 10.0
The view and it's close to everything we did
Nothing
10.0 / 10.0
💯 Service from the kitchen team- excellent breakfast served n lunch was delicious-enjoyed all of our food & very warmly welcoming staff also. Amazing hospitality n service received from the team .
Accommodation place - pls add iron board n iron for the guest including hair dryer for our hair pls. Please add plug access by the bedside table to charge pls.
1.0 / 10.0
Nothing!
Extremely Disappointing Stay – Unsafe, False Advertising & Misleading Listing
We travelled all the way from Namibia, unfamiliar with the area and relying solely on the information and images advertised on Booking.com. What we arrived to was nothing close to what was promised.
The property is located in a very dangerous area, something that was never disclosed. Upon arrival, we were approached by people on the premises trying to sell us drugs. This alone made us feel incredibly unsafe and unwelcome.
In addition, the apartment was completely misrepresented online. The listing showed spacious rooms and a modern layout, but the reality was the opposite — cramped and outdated, barely enough space to move around the bed. The furniture and décor are old, worn, and the apartment did not feel clean or maintained.
We immediately raised these concerns with reception and showed them the photos used on Booking.com. He acknowledged that the images shown to us were actually from the 1-bedroom suites — not the 2-bedroom apartment we booked — and admitted that no such room was even available at the time of our arrival. This is false advertising, and completely unacceptable.
Due to safety concerns and the misleading accommodation, we were forced to find another place to stay. Considering the situation and the misrepresentation of the property, I expect a full refund.
I would not recommend this establishment under any circumstances — especially to travelers who are unfamiliar with the area and expect to receive what they paid for.
5.0 / 10.0
All interactions with staff were good. They were professional and pleasant.
Where to start? Place looks like a grey prison from the outside - all brick and grey paint, no grass or plants. There were plant pots, but every single plant had been cut back to a stump. Horribly noisy guests, yelling all night, seemed to all be wearing blue overall uniforms or might have been permanent occupants via some kind of low income municipality plan, hard to tell. Main bedroom so tiny we were forced to use the twin bedroom. Dirty floors, had to wear shoes.
10.0 / 10.0
It is near the University, location is great! Breakfast is included and there is a vending machine on site.The staff is really so helpful and friendly, I had guests and they gave them parking in the underground parking lot!
No problem at all.
8.0 / 10.0
They went the extra mile to help get the room ready for us early as our previous hotel didn’t have hot water. Everyone is super helpful and there is even room refreshment daily.
More 2 point plug adapters
6.0 / 10.0
Easy and convenient
Noise level of residents
No adequate plug points to charge phone neither adapters. That was unacceptable.
I didn’t like the fact that on ground floor I looked into parking area ie. No privacy.
2.0 / 10.0
I would not recommend staying here.
It’s basically like a hostel room.
10.0 / 10.0
Safety and cleanliness
Some of the curtains were not working in Room224
4.0 / 10.0
No mention of not having an elevator and our room was 4 floors up. Cleaners were yelling to each other from the 1st floor to the 3rd floor early on a Sunday morning as they were cleaning and it woke us up. Floor was dirty and there was no bag for the garbage bin.
7.0 / 10.0
The silence, always appreciate the respect the tennants/renters have for eachother. So far no complaints on the front. Staff is always attentive and friendly, from front of house till security, always welcoming.
Water pressure was very low, made for an unpleasant shower the morning. Maybe try to make the included breakfast a to-go version for people that are in a rush in the morning. Would be appreciated. Other than that, no issues.
9.0 / 10.0
The breakfast was marvelous and the service rendered to me was excellent.
Nothing
10.0 / 10.0
Central, clean, kind staff, great food
Nothing
8.0 / 10.0
It’s decent, clean, in the center, has parking for a good price
9.0 / 10.0
The views
Nothing
8.0 / 10.0
Friendly staff
None
10.0 / 10.0
Location.
Staircases are a lot while you’re carrying luggage, they could consider a lift maybe ?
3.0 / 10.0
Rooms were dirty bathroom was dirty
Rooms were dirty bathroom was dirty
9.0 / 10.0
The reception was very helpful, friendly and accommodating. The room was perfect for what i needed for an overnight stay, great size, very neat, great amenities and the bed was very comfy. A bonus was the secure underground parking for my car right under my room. Excellent value for money :)
Unfortunately the air con kept switching itself on full blast in the middle of the night ;)
10.0 / 10.0
Great location. Helpful staff. Friendly security.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at WINK Aparthotel Quiver Tree. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is WINK Aparthotel Quiver Tree pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at WINK Aparthotel Quiver Tree?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
