Puerta Alameda Suites México
Top rated by guests





8.8Excellent
(785 Ratings)
Don't miss out! Price and availability may change
2 guests · 2 bedrooms · 2 baths
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Located in the heart of vibrant Mexico City, this equipped apartment complex features terraces in the gardens ,and a business center. The Wi-Fi access is free of charge.
Free WiFi/internet
Free Parking
Non-smoking
Gym
Heating
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Key card access
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(785 Ratings)
Don't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
We really loved the location of this apartment. Having a big bottle of water available and a coffee maker with coffee was really nice. Communication prior was also excellent.
We were disappointed in the lack of cleanliness of the apartment. The sheets did not smell fresh (I really don't think they were changed) and the showers and bathrooms were dirty (hair in the bathroom when we arrived). The noise from the street is also a real drawback.
9.0 / 10.0
Great location and friendly host as well as the front desk.
The hot water was not enough to take a shower for few people. We had to wait.
5.0 / 10.0
The location was very good.
The bedding wasn't clean and there was a foul sewer smell at certain times throughout the day. Balcony was not well kept.
9.0 / 10.0
The Puerta Alameda Suites apartment is in a fantastic location and has everything we wanted - full kitchen, washing machine and fitness centre. It’s a large apartment so feels very much like an oasis in the middle of Mexico City
9.0 / 10.0
This is a spacious, fully fitted out apartment in the middle of Mexico City - we enjoyed being able to use the kitchen and washing machine after a few weeks on the road. And the fitness centre is excellent
7.0 / 10.0
Fantastic location, ideal for the meetings I was attending locally. Reasonably priced accommodation compared to hotels in the area. Useful having a washing machine.
Nothing like the photos! Apartment clean, but run down with broken tiles and flooring, and very basic facilities. Surrounding apartments noisy with a dog barking incessantly. No kettle or hairdryer, sheets were scratchy, towels threadbare and the cheap toilet paper was rough. A little extra effort would make such a difference! Even having a usb charging point would help. Sponge in kitchen sink was old and not very clean. Even supplying one portion of laundry power would be helpful instead of visitors having to buy a whole packet for one wash.
9.0 / 10.0
The proximity to everything
No access to pool
8.0 / 10.0
Is very well located
Waiting to have access
10.0 / 10.0
Shower drained slowly. By the end of my shower, I was standing in 3 inches of water.
9.0 / 10.0
I liked the safety above all, and the location. I liked Odra who met me at the door, gave me the keys and door code. She also answered any question on the chat. And was always on time.
I found out that the suite didn't have a lot of sunlight.
10.0 / 10.0
Location
Everything is asome!
8.0 / 10.0
We liked the location and the accommodation. Very central location and accommodation was suitable for 5 of us.
We also like the fact that Odra was very helpful especially when we hired a mobility scooter which of course we could not bring to the unit. She very kindly organized parking for the mobility scooter. It was good that she could speak English and we could understand one another. Odra helped us at checkout and even made sure that our transport would come and pick us up. It was also great to have met the owner of the property who asked us for feedback personally.
The beddings especially the pillows need to be replaced; it's as if we didn't have any pillows at all. And the towels have gone from white to dirty white and definitely need to be replaced.
We were told that the trash would be collected every 2 pm. It wasn't collected on our 2nd day, probably because they know that we will be checking out the next day.
8.0 / 10.0
Location
Too big .. very sterile .. felt like being in an office building
10.0 / 10.0
Everything!!!! My family has a wonderful time. We enjoyed all the amenities. The outside garden is a great place for family card games and conversation. Location is perfect. The apartment was exactly what we needed. Checkin and checkout was seamless.
We loved it all!
8.0 / 10.0
The location is great. Across the road from the wonderful Museo de Artes Populares and lots of nice little cafes, restaurants and bars. And 15 mins walk from the Zócalo. The metro and metrobus are 10 mins walk away.
The walk to the metro is a bit hectic (very busy street to cross and lots of stoned punks around the station at night). The sofa was among the most uncomfortable I've ever sat in. The apartment has a good office chair but would have been nice to have a better desk. Also would have been nice to have a few more essentials (eg salt and pepper) in the kitchen.
7.0 / 10.0
Location and staff. Security.
Furniture was uncomfortable (couch was basically unusable). Dining chairs were also uncomfortable/ felt very poorly supported.
The down elevator didn’t work the entire time I was there, which wasn’t a big deal as it is on the first floor, but certainly an inconvenience.
10.0 / 10.0
Everything including staff location and facility is perfect
Nil
10.0 / 10.0
Fantastic location in the vibrant historical center. Most of all, the great personalized service that I always receive makes all the difference and there is no other place I would prefer to stay at while visiting Mexico City.
7.0 / 10.0
The folks who manage the apartment were really good. I would like to point out that on my return these people went above and beyond in making sure I got a safe ride back to the airport.
My biggest issue was with the people who manage the security of the building; they are not trained on how to conduct themselves, especially when you have tourists coming in from around the world.
10.0 / 10.0
Emanuel greeted us on our arrival (3:00 am) and was available to answer all questions via WhatsApp. Communication was fabulous. The property was clean and spacious.
Everything was great. Everything was functioning and our host, Emanuel, was available via WhatsApp.
10.0 / 10.0
The hosts were incredible. Mexican people are very nice. The place was very comfy and clean.
7.0 / 10.0
There is a lot of noise 24/7. There are a lot of dogs!!! The water pressure is terrible and the hot water runs out too quickly! The representatives are not there 24/7 so if there is a problem, you have to wait until the next day.
9.0 / 10.0
The location of Puerta Alameda Suites is fantastic, in a vibrant neighborhood of Mexico City and in walking distance to cultural and historic sites like Bellas Artes, the Zócalo, Templo Mayor, artesanal markets, Barrio Chino; and in walking distance of a variety of restaurants, shops, the metro and buses.
The hosts are very welcoming and accommodating--thank you to Bruce and Jon and their team.
The apartment is in a 24/7 secure building and provided ample space for our family of four during our stay in Mexico City. The apartment is comfortable and clean. There is a mini mart in the apartment complex where you can buy some basic food items which is a plus.
We would stay here again and would recommend this property to others.
Nothing; very nice property
10.0 / 10.0
Great location, is comfortable, and offers excellent personalized service. I always stay at Puerta Alameda Suites when I visit Mexico City!
Everything was wonderful.
7.0 / 10.0
Location was good. Nice apartment. Easy to communicate with property managers on whatsApp. Lots of restaurants in walking distance. Building has manned security 24x7.
- No cleaning service, someone stops by to collect trash. Had to remind them to take it away
- found couple of small roaches
- hot water issue that got fixed by next day
10.0 / 10.0
The apartment was perfect for us and in a great location. Special thanks to Odra for the help she gave us. We enjoyed the view from our balcony. I would recommend to my friends.
We liked everything so nothing to report here.
10.0 / 10.0
I have stayed at Puerta Alameda Suite a few times in the last couple of months and they are always warm, friendly and one can count on receing great personalized service!
10.0 / 10.0
The staff at Puerta Alameda Suites is always so friendly, helpful and attentive to my needs. The location is ideal and the complex where the suite located is very nice. That is why I keep coming back everytime I am in Mexico City.
10.0 / 10.0
Very presonalize service with John making me feel very welcomed and was very attentive to my requests. The location was excellent and the complex was modern and secure. I will definetely stay there again.
Everything was great!
8.0 / 10.0
Perfect location right next to the park. Windows looked out to the courtyard so it was quiet while allowing air and light.
Plenty of restaurants, street food and live music on the street every day we were there. Tour busses stop about 1.5 blocks away. Safe with guards at the door.
There were sufficient cooking and eating utensils for 2. Nice to have 2 fans, a heater, washer/drier extra blanket, hair drier, the basics. The bed was comfortable but I wouldn't want to sleep on the futon.
We got a good price.
The apartment seemed kind of beat up. Everything was a little worn. Cold showers for half of our stay. No response when we asked for help, even en Español. We eventually got it to work.
The hosts were very matter of fact and not very friendly though they said we could store our luggage there.
The room was okay but didn't feel overly clean.
5.0 / 10.0
the staff
it did not look anything like the photographs. It was sparsely furnished and ill equipped in the kitchen. We had two beds for three adults, and one child and no sofa to sit on.
10.0 / 10.0
Odra is professional, friendly, and very helpful; always available to answer any questions promptly. The property is clean, welli-appointed, and in a great location easily accessible to food, retail, and transportation
Understanding that the doorman has to do his job, he was not helpful at all when we arrived late because of plane delays and had difficulty contacting our host. Would have been nice if he at least helped us place a call or give guidance on what to do
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Puerta Alameda Suites México. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Puerta Alameda Suites México pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Puerta Alameda Suites México?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, gym, and heating.
