Guest House Ljubica

They won't accept the credit card and take money in cash. The money is also taken from credit card (when making the reservation) and not returned. When you try to contact, neither booking.com nor The Quest House Ljubica won't answer.

It is very near the old city, just a short walking distance.

First of all, we have been told to pay strictly cash which was not mentioned on the website. Second, the place is managed by old lady, she is kind, nice and lovely to us but I think she is the one maintaining the property, it seems facilities are quite outdated. Budget wise it’s good for comfort and safety. Also, very walking distance to the old town.

Very hands off approuch, no trouble from the host,

bathroom window was missing but not a problem since it leads to indoors

It’s a good walk up the hill from the city center and it is about 20 minute walk but also on the bus line. Room was nice and quiet with a couch and attached patio. It sounds like from the reviews all the rooms differ. We had a private bath with a window high up in the shower that opened to the patio. No one can see in and it didn’t bother us. It’s in a neighborhood with the locals and talked to a lady that lost her grandmother and mother in the war. The bed mattress was not firm and should be replaced soon. However we slept well and enjoyed our stay. The landlady was very nice. Overall a great value for the price. If you are picky pay more for something else. At the bottom of the hill is a wonderful restaurant that looks like a museum or government building. I wish I could remember the name but it’s worth finding. We had a 3 course 5 star meal for a reasonable price.

Could use a firmer mattress

The wi-fi worked. But for that I would have stayed home.

For 5 days, I received daily an email from the hotel to set an hour for the check-in (and I've done it). I was in the rain, 20 minutes after the agreed meeting hour) and no one was showing up to do my check-in. I waited in the terrace in front of the apartments (there were 2, so I stayed in the middle, and occasionally was looking inside of them (and getting inside them because of the rain), but there was no one to be seen. At 18h10 (40 minutes after the agreed meeting hour) a grumpy hateful woman opened the door and came out of a room, and so I discovered she was the host! From there it came downhill... She was unapologetic, and made me feel very unwelcome. Then, she told me I could only pay with cash. I explained to her that in the last days I received a message daily from the hotel, telling me that I can pay with a credit card. She said no, only cash. And insisted. And insisted. Thank God I had the money with me, or it would be a problem. I paid her in cash. Done. Then happened the worst of the worst: I' ve reserved and paid a bedroom with a private bathroom. She gave me a bedroom with a shared bathroom (shared by at least 3 bedrooms). I told her that, and she started being arrogant, with "-what's the problem?". When I explained to her, she told me that I would be the only one using that bathroom. It would be bad enough, because it would not be a private bathroom (if someone else can use it, it's not a private bathroom, and it had already used towels in it, so it was obvious that someone else was using it), and of course, I've heard other people from other 2 bedrooms using the bathroom. So this is not what I reserved or pay! And just for fun, the bedroom had 2 lamps, and not even one of them worked... 🙄 So, all in all, this was the worst experience I had in an hotel ever (and I've stayed in 100's of them). I will never recommend this one. This is a scam! Never again!

It was clean enough and fine for a bed to sleep in. Fridge plus kettle etc in rooms as well.

The entry to the property is really hard to find, plus the hosts are really hard to contact. You have to pay cash at the property but the hosts have your bank details and withhold the same amount from your bank account, essentially paying twice. The money was refunded back to us after 3 weeks which was a long time. The host was rude and unfriendly, yelling in my face when I questioned her about paying twice. Absolutely do not recommend to stay here, there would be far better places in Dubrovnik to stay. Photos of street/entry way incase you do stay here, as it took us so long to find this.

Location

Charge policy

Handy location for bus route into town. Supermarket very nearby

Images online didn't reflect what we were given,